Active Directory Explorer (AD Explorer) Integrations

Active Directory stores information about objects on the network and makes this information easy for administrators and users to find and use. Active Directory uses a structured data store as the basis for a logical, hierarchical organization of directory information. This data store, also known as the directory, contains information about Active Directory objects. These objects typically include shared resources such as servers, volumes, printers, and the network user and computer accounts. For more information about the Active Directory data store, see Directory data store. Security is integrated with Active Directory through logon authentication and access control to objects in the directory. With a single network logon, administrators can manage directory data and organization throughout their network, and authorized network users can access resources anywhere on the network. Policy-based administration eases the management of even the most complex network.

Make identity a business enabler with a unified platform that transforms your existing infrastructure into a resource for the entire organization. RadiantOne is the cornerstone of complex identity infrastructures. Harness your identity data with intelligent integration to drive better business outcomes, improve security and compliance posture, increase speed-to-market, and more. Without RadiantOne, companies must rely on custom coding, rework, and ongoing maintenance to make new initiatives work with existing environments. Expensive solutions can’t be deployed on time or on budget, negatively impacting ROI and causing employee frustration. Identity frameworks that can’t scale waste time and resources, with employees struggling to deploy new solutions for users. Rigid, static systems can’t meet changing requirements, leading to duplicate efforts and repeated processes.

Get customers to the right people faster with routing, IVR, and speech recognition. Add convenience and respond faster with templates. Integrate your WhatsApp account for customers that are on the go. Automate an FAQ bot, or interact with customers in real-time. Engage with followers across your socials simultaneously in one place. Plug-in existing WFM, CRM, chatbot, or AI to centralize operations. Stand out in a competitive market by giving new or existing customers a personalised experience that’s seamless across different channels. This way you can be memorable, leading to stronger brand loyalty. Giving your team the right tools and support means they can focus on better quality of service. Make things simple to improve job satisfaction, drive better customer outcomes, and encourage retention. Choose the information that’s important to you and automate the day-to-day monitoring of key metrics.