Audience
Companies that need a cloud management, cloud hosting, and managed hosting provider
About ANS
Your partner for secure, cloud-led digital transformation and managed services. Public or private, our scalable, bespoke cloud solutions are built on enterprise-grade tech. Stay one step ahead with robust protection against the ever evolving cyber-threat landscape. Optimize your website, prevent downtime or enhance your remote working capabilities. Our specialist experts are qualified in all major platforms and have years of experience giving over 5,000 customers sound, useful advice. 24/7 support 365 days a year, a dedicated account manager and an industry leading NPS score of 86.96 means you will always receive the highest level of service. With full compliance for all major private and public sector standards, you can rest assured that your data is in the safest possible hands. As a 100% certified carbon neutral business with sustainable practices throughout, you can sleep soundly knowing you are doing right by the planet.
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"Disgraceful Account Management" Posted 2025-10-07
Pros: There are zero pros to using ANS. I cannot stress enough how much you should not use this service. I am an IT Director at a SME.
Cons: I advised the company 2 years ago that I did not want to continue with their service. They applied a contract for 2 years from 2023-2025. Out of good faith I continued to use the service and found the customer service poor. However, the account management is a disgrace. I then sent an email to their accountmanagement team (replying to a conversation about cancelling the service). It was received. It was not actioned. Then I received a bill after the end of my contract. I advised them that I had cancelled the service, in writing 2 months ago. They then said that my contract would apply for another year. It will not. I am beyond disgusted by this. It is dishonest. It is not the way business should be done. Do not go to ANS. There are reputable hosting companies out there. This is not one of them.
Overall: There are zero pros to using ANS. I cannot stress enough how much you should not use this service. I am an IT Director at a SME.
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