Alternatives to AIVITEX

Compare AIVITEX alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to AIVITEX in 2025. Compare features, ratings, user reviews, pricing, and more from AIVITEX competitors and alternatives in order to make an informed decision for your business.

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    ConnectWise ScreenConnect
    ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.
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    Starting Price: $27 per month
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    LogMeIn Rescue
    LogMeIn Rescue is a robust enterprise remote support solution designed to help IT teams and organizations deliver fast, secure, and scalable assistance to employees and customers. It supports seamless remote access across multiple platforms, including Windows, Mac, Linux, iOS, and Android, enabling technicians to resolve issues regardless of device or location. Rescue offers advanced security features like permission-based controls, PIN code validation, IP restrictions, and 256-bit AES encryption to protect sensitive data. The platform provides a centralized command center for easy IT administration, including session recording and real-time performance monitoring. Brand customization options allow enterprises to tailor the customer support experience. With over one billion remote sessions trusted worldwide, Rescue enhances efficiency and reduces resolution times.
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    Starting Price: $108.25 per month
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    VSight Remote
    The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training. Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses. Some of the key capabilities: - Annotation on live video streams - Collaboration on pdf manuals, and images - Visualization of 3D objects in a real work environment - Recording and archiving of sessions with all chat, shared documents, and user activity logs - Freeze live view and annotate on it Some of the benefits: - Eliminate unnecessary traveling and associated costs - Troubleshoot faster, reduce downtime and losses - Increase expert utilization rate - Build a knowledge base for training
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    TeamViewer

    TeamViewer

    TeamViewer

    TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.
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    Starting Price: $24.90 per month
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    XMReality

    XMReality

    XMReality

    No matter what industry your company is in - XMReality helps you turn physical visits into virtual interactions. Connect remotely, see what the other person sees, and collaborate using powerful in-call tools. XMReality includes a depth of features that provides your onsite workforce access to a remote expert to collaborate and get help and training. Switch between live video paused image or shared pictures and documents to support joint collaboration. Use the guide tools to highlight information and bridge language barriers. You can also access pre-defined, custom-made step-by-step procedures that guide you through a process and point out what needs to be done and documented. Get an automated PDF report at the end of each call - the perfect way to ensure compliant documentation. You can also record the call, take screenshots and add notes.
    Starting Price: $50 per user per month
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    Streem

    Streem

    Streem

    Elevate your customer's experience and put them first at every step with Streem's AR-powered remote video and support platform. Streem's AR-powered video incorporates into any channel strategy and amplifies your teams' ability to deliver customer-first experiences by seeing a space and capturing the right information the first time. Experts can launch a live remote video session on any channel only when seeing the space is necessary. AR-powered remote video is the most effective channel when customers need to show a product or space. Data sharing breaks down silos between teams and customers securely, consistently, and reliably. Streem offers the easiest AR-powered live video experience in the market, allowing experts and customers to focus on the conversation and not on the technology. Our team of Computer Vision and AI leaders are redefining the mobile camera into the future intelligent camera.
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    Help Lightning

    Help Lightning

    Help Lightning

    Help Lightning is a B2B software as a service (SaaS) company specializing in remote visual assistance. We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
    Starting Price: $75,000 per year
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    Librestream

    Librestream

    Librestream Technologies

    Librestream offers innovative industrial digital assistant solutions that leverage AI to improve workforce productivity and operational efficiency. Their platform, including the Onsight NOW and Remote Expert tools, enables businesses to provide real-time remote assistance, work instructions, and visual support to field service teams. This reduces downtime and improves first-time fix rates by connecting workers with experts instantly via secure video calls. With a focus on preserving organizational knowledge and enabling seamless collaboration, Librestream helps industries like manufacturing, oil and gas, and aerospace optimize maintenance, training, and troubleshooting processes in real-time.
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    CareAR

    CareAR

    CareAR, Inc.

    CareAR is an augmented reality (AR) platform that helps businesses improve service experiences. By providing remote visual support and self-guided instructions, CareAR can help resolve issues faster, reduce unnecessary dispatches, and improve customer satisfaction. Benefits: Faster resolutions with remote AR assistance Higher first-time fix rates with visual guidance Reduced dispatches through self-service options Improved knowledge transfer with remote expert access Increased customer satisfaction and loyalty Lower carbon footprint by reducing travel CareAR products: CareAR Assist: Enables real-time collaboration for remote problem-solving. CareAR Instruct: Provides step-by-step instructions for self-service. CareAR Experience: Allows businesses to build interactive AR guides easily.
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    Viewabo

    Viewabo

    Viewabo

    Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.
    Starting Price: $20 per month
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    TeamworkAR
    ​TeamworkAR is an enterprise-ready augmented reality platform designed to enhance workforce interaction, training, and customer experience. It offers real-time AR collaboration tools, including shared workspaces, videoconferencing, remote guidance, and hands-free AI-based voice search, facilitating seamless communication across teams. The platform's feature-rich visualization tools, such as rotate, draw, annotate, and image recognition, create immersive environments with rich real-life visuals. TeamworkAR integrates with service ticket platforms, eLearning courseware, and learning management systems, building a dynamic platform for various enterprise needs. Its analytics capabilities allow users to save AR sessions, track timestamps for compliance, and monitor the usage status of learning materials. The platform also provides expert AR content development for end-to-end solutions without the need for additional agencies or development staff.
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    ServiceMax Zinc
    ServiceMax Zinc is a powerful communication and collaboration platform designed to streamline and enhance the efficiency of field service teams. Integrated with existing ServiceMax tools, Zinc connects service workers, back-office teams, and experts to ensure seamless information sharing and real-time support. Features like live video calls, intelligent bots for task routing, and secure messaging enable rapid issue resolution. Zinc also offers tools for broadcasting updates, annotating videos for troubleshooting, and tracking team interactions, ultimately reducing downtime, improving first-time fix rates, and boosting customer satisfaction.
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    Plutomen Connect

    Plutomen Connect

    Plutomen Technologies

    Plutomen Connect is a remote visual assistance solution that empowers frontline workers to seamlessly transfer knowledge throughout your operations and makes it even more convenient to solve issues remotely with HD video streaming. Experts can connect remotely with one click, diagnose technical issues at hand, and resolve them instantly. When paired with smart glass like RealWear, Plutomen Connect enhances remote assistance experience for frontliners as they can collaborate with each other remotely and diagnose issues with both hands. Get real-time visual guidance for daily MRO through real-time AR annotations on images & video recordings, a private encrypted chat module, intelligent analytics, an admin dashboard - complete digitalized self-help manuals and workflows with company's SOPs.  The solution can be integrated seamlessly with various industry-grade smart glasses and accessed on browser, smart android phones, iPhones, and tablets.
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    AR Genie

    AR Genie

    AR Genie

    AR Genie is a prominent provider of B2B Service Support, offering an inventive software solution that completely transforms the way technical problems are resolved. Our state-of-the-art software integrates augmented reality (AR), artificial intelligence (AI), and video assistance to deliver unmatched training and remote support. With AR Genie, you can effectively resolve intricate technical issues, provide remote assistance, and empower both customers and technicians through an engaging and interactive encounter. Benefits: - Cost and Time Savings - Improved Efficiency and Productivity - Reduced Training Time - Safety and Risk Mitigation - Enhanced Customer Experience - Data Collection and Analysis
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    SightCall

    SightCall

    SightCall

    At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time. Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth. Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem.
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    TechSee

    TechSee

    TechSee

    Deploy a unified platform to augment your organization with visual knowledge and automate processes over time. TechSee’s platform creates a single picture of customer issues across the organization, allowing warm transfer between channels and leveraging visual data to deliver AI-powered automation. The platform is proven to support large departments and tens of thousands of reps, with the ability to support more agents, technicians and end users in new geographic locations, without impacting availability or performance. The platform leverages visual data to automate processes using Computer Vision AI, including real-time decision support for agents and self- service for customers. A full record of the visual session history of each customer provides the organization with the context of each contact. This information can also be leveraged for internal collaboration, aligned with privacy policy.
    Starting Price: $29.99/month/user
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    RemoteVS

    RemoteVS

    RemoteVS

    ​RemoteVS is an online sales service that leverages co-browsing technology to enhance customer interactions by allowing support agents to simultaneously navigate web pages with customers, facilitating real-time assistance and contract signing. The process is straightforward, customers access the service through their browser without the need for downloads, connect instantly with a support agent who initiates the remote session, and receive visual guidance through video, screen sharing, file sharing, or co-browsing. Key features include on-screen tools such as pointers and drawing utilities for annotations, file and image sharing capabilities supporting formats like PNG, JPEG, JPG, and PDF, a barcode reader for instant product information verification, automatic session recording with administrative review, and LiveView for real-time monitoring of support agents' activities and customer service statistics.
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    Apizee

    Apizee

    Apizee

    Apizee provides a remote visual support solution designed to enhance customer service and operational efficiency through live video interactions. The platform allows businesses to solve customer issues in real-time by leveraging video calls, ensuring quicker and more accurate resolutions without the need for on-site visits. Apizee's features cater to industries like insurance, retail, healthcare, and field service, helping companies reduce travel, speed up diagnostics, and improve overall customer satisfaction. With its secure and user-friendly tools, Apizee also integrates seamlessly into telehealth and customer support workflows, making it easier for businesses to stay connected with their customers.
    Starting Price: $11 per user per month
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    Scope AR Worklink
    Work instructions and remote assistance on a single AR knowledge platform. Imagine if everyone in your organization could, at any moment, access the expert guidance they need to perform any task with ease. Imagine if that expertise—live or in an AR tutorial—was highly intuitive and accessible on any device. And, imagine if each individual’s performance could be observed, measured, and improved. The Worklink platform is that reality. Worklink remote assistance provides live expert guidance and work instructions at any given moment, on any device. Start with work instructions and scale to a remote expert consultation in the same session—both in an AR rich environment. Alternatively, an expert can add AR work instructions or training content to a support call whenever it’s needed. Create step-by-step work instructions with animated AR overlays using an intuitive interface—no development experience, scripting, or coding needed.
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    Dynamics 365 Remote Assist

    Dynamics 365 Remote Assist

    Microsoft Dynamics 365

    Take advantage of information from Dynamics 365 Field Service or capture asset information and integrate it with Microsoft Power Platform or other enterprise applications. Avoid unnecessary travel and reduce costs and delays with remote inspections combining video, screenshots, and annotations on your devices. Launch Dynamics 365 Remote Assist mobile directly from a Field Service mobile booking and post call info to the associated work order's timeline.
    Starting Price: $65 per user per month
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    Glartek

    Glartek

    Glartek

    Glartek is an Augmented & Connected Worker platform. Combines a customizable, no-code Connected Worker digital platform with Augmented Reality functionalities, helping improve safety and efficiency in the industry. Through digitized processes, digital work instructions, organized workflows, and 2D/AR guidance, frontline workers will be able to better perform their operations, increasing their skills, safety, and productivity. Enhance Team and Task Management, Monitoring, Analytics, Training & Skills Management, and more. Glartek focuses on continuous innovation, offering valuable add-ons to enhance your capabilities and efficiency. Virtual Remote Assistance for real-time collaboration, AI and Machine learning for data-driven insights, IoT support for seamless connectivity, 3D models for immersive visualisation, Connected Glasses to enable wearable technology integration for a hands-free experience, and enterprise features tailored to your specific needs.
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    AIRe Link

    AIRe Link

    AIRe Link

    ​AIRe Link is a professional browser-based visual remote support tool developed by Konica Minolta, designed to enhance customer support by enabling remote visual assistance without the need for any app downloads. It allows support teams to see exactly what their customers see, facilitating effective troubleshooting and reducing the necessity for on-site visits. ​A remote assistant sends an invitation via email or SMS; the customer clicks the link to join the session instantly through their browser, eliminating the need for any application installation. Once connected, the assistant can view the customer's perspective in real time, providing immediate visual guidance. Customers can access support sessions directly through their browsers, simplifying the connection process. ​Support teams can see what customers see, enabling accurate problem diagnosis and guidance. The platform supports integration with RealWear smart glasses, allowing technicians to work hands-free.
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    Zoho Lens
    Interactive Remote Assistance using Augmented Reality. Take a look at problems in equipment—ranging from plant machinery to servers—at any moment, right from your desk, by accessing a user’s smartphone camera at the remote location. View the camera stream of your remote client’s smartphone or smart glass and instruct them right from your desk by viewing the live high-definition video. AR annotations allow you and your customer to add extra virtual information to the live camera stream. You can use other annotation tools to draw and write on the screen. Interact with your customer through VoIP and text chat to provide better remote assistance. Capture a snapshot of the incoming camera stream to document specific events during the session, or to analyze an issue further. Freeze the incoming camera stream to explore, analyze, and discuss technical details of a particular scenario in greater depth.
    Starting Price: $15 per month
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    Hostcomm

    Hostcomm

    Hostcomm

    Hostcomm is a hybrid intelligence customer service platform that combines AI and human agents to deliver efficient, personalized support. It automates routine interactions while maintaining quality, helping businesses reduce costs and expand their reach globally. The platform features multi-modal AI agents and remote visual assistance, enabling instant problem resolution without travel. Hostcomm’s WebRTC client offers secure, app-free voice, video, and chat across any device. Its advanced AI remembers customer preferences and past interactions to create natural, hyper-personalized conversations. With easy integration through modern APIs, Hostcomm helps companies scale faster and improve customer experience.
    Starting Price: £45/month
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    onremote AI Assistant
    ​OnRemote AI Assistant is a versatile tool designed to streamline the documentation process for professionals across various industries. By allowing users to record their work through video and voice, the app automatically generates comprehensive reports, eliminating traditional paperwork and reducing misunderstandings. Key features include support for audio and video annotations, enabling users to highlight crucial information, and multilingual capabilities, with the assistant understanding Swiss German and many other languages, ensuring reports are produced in the desired language. The reporting process is straightforward, users start by recording their observations, previewing and editing the auto-generated report, and then sharing it in formats like PDF, Word, or Excel. For businesses seeking customization, OnRemote offers tailored visual reports that align with corporate designs and can be integrated seamlessly into existing IT infrastructures, including CMS and CRM systems.
    Starting Price: Fre
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    VideoCX.io

    VideoCX.io

    VideoCX.io

    VideoCX.io is a secure, browser-based video engagement platform purpose-built for the financial services industry. Over 75 BFSI companies use VideoCX to conduct more than 3 million monthly customer video calls for onboarding, KYC, servicing, credit verification, and claims. The platform supports 44 product journeys, 14 use cases, and offers 100+ features like face match, document capture, live agent routing, queue management, co-browsing, screen sharing, and audit-ready recordings. No app installs are required. Leading brands including ICICI Bank, Axis Bank, HDFC Life, Bajaj Allianz, and Piramal Finance trust VideoCX. The platform includes 5 AI-powered services for face match, sentiment analysis, speech-to-text, transcript summarization, and real-time language translation. Choose from SaaS, hybrid, or on-premise deployment via AWS. VideoCX reduces branch visits, accelerates resolution, and simplifies high-stakes customer interactions with regulatory confidence.
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    Fixzy Assist

    Fixzy Assist

    Fixzy Assist

    Fixzy connects homeowners, tenants and occupants to maintenance and repair experts immediately. Using powerful AR, AI and cutting edge computer vision, Fixzy's web app provides live video and interactive tools compatible with any mobile or desktop PC. With Fixzy, property stakeholders of all kinds solve issues fast, reducing stress, damages and onsite calls wherever they are, whenever they happen. Fixzy's no-download web app enables technicians to guide occupants via their smartphone, remotely solving issues by combining revolutionary augmented reality and artificial intelligence technology. Empower occupants to share detailed measurements, damage reports and analyse problems with computer vision. Book a live video session with us to see how experts can swiftly guide your occupants using remote features such as live hand overlay, pointers, tool kits, document sharing, zoom in and translation.
    Starting Price: $22.84 per month
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    TeamViewer Frontline
    TeamViewer Frontline equips workers with industrial AR solutions for a faster, more straightforward workflow: It shows exactly what to do next, connects your employees with the information they need — from picking products and assembling parts to inspecting equipment and getting help from an expert. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.
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    Blitzz

    Blitzz

    Blitzz Remote Support

    Companies use Blitzz Remote Support to get more done, increase profits, and improve customer satisfaction without frustrating users with complex software. The customer support industry needs a change. A remote video support platform can set your business apart. Blitzz has helped companies save time and money while increasing customer satisfaction. You've got to see it to believe it. Remote Support solves for problems across a wide range of industries. Experience how Blitzz helps companies achieve more. If you've been turned off by remote support tools in the past, it's because they failed to deliver the essential tools and experience required for a thriving support team.
    Starting Price: $35/user/month
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    REFLEKT Remote
    Ensure business continuity, increase operations efficiency and solve talent shortages with REFLEKT Remote. Our secure and enterprise-ready Remote AR solution connects your front-line workers and service technicians with on-demand expertise. Solve problems first and fast by using live video collaboration and instantly connecting to an expert or co-worker. It’s just one click to establish a secure live session between phones, tablets, smart glasses, notebooks and desktop PCs. ABB is a leading Industry player using the white-labeled Remote Insights solution and enterprise features such as Area Management to solve issues faster and easier. ABB Ability Remote Insights© increases the service quality of ABB divisions, where users are leveraging mobile devices and Head Mounted Displays to solve complex issues.
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    Remote Eye
    Remote eye is a software solution based on smart glasses, smartphones, tablets and PCs to share information between on-site operators and support departments. It effectively assists users executing difficult tasks and operation maintenance, having real-time data at hand, while keeping a close look at the remote situation. Connect to an expert with live video remote assistance to support you and fix any problem. Hands-free, cloud based, screensharing and quality solutions to efficiently communicate and solve any issue. Remote Eye helps you to share information during the call, as well as recording and saving it for later revision with remote and third-party experts. Aditionally, the red dot pointer makes it easier to focus on what is relevant. We make it easy for you to focus on what really matters, which is why we: avoid communication cuts, ensure your information is safe and make your business relations easier with key customers.
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    HELPAR

    HELPAR

    VIEWAR

    HELPAR is an efficient collaborative solution for remote guidance, which combines video streaming and AR technology. This superimposes the user’s camera image with computer-generated visuals to enable interactions and AR markings. Show and explain issues more easily by being able to start a live transmission on the spot with your smartphone or smart glass. Like in conventional remote assistance applications, videos and images are broadcast in real time between users, but enhanced with AR annotations. Once placed, sticky annotations remain in their position throughout the entire remote assistance call. This makes it easier to refer to the issues at hand. Just mark the position you are referring to with AR markings. Set up trackers using 3D models, CAD data or 3D scans as a reference without any complex configurations.
    Starting Price: Free
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    Acty

    Acty

    ICONA SRL

    Acty is remote video service software that supports technicians in the field in real-time to perform routine maintenance or resolve sudden breakdowns with 3D augmented reality directions, digital work instructions, and AI to answer questions on company manuals. Technicians with smartphones or smart glasses can view the machine they need to work on and receive remote instructions, including arrows, symbols, text, and 3D objects.
    Starting Price: $60/user/month
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    Atheer

    Atheer

    Atheer

    Despite being 80% of the workforce, your front line teams have been largely overlooked by technology providers. We aim to fix this. Atheer is a fully integrated Front Line Worker Platform that intelligently connects front line teams to the assistance they need to perform their best work, safely and effectively. Atheer enables the world’s industrial leaders to reimagine the way they provide assistance to all their front line teams, wherever they might be. Help your users help themselves with contextual knowledge, documentation, resources and training. Build, deploy & optimize visual work assistance. Work instructions, inspections, checklists, guides, SOPs, and jobs. Powerful AR enabled video sessions provide remote assistance to where it is needed. Secure. Global. All devices.
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    FASTEP

    FASTEP

    FASTEP

    FASTEP recognizes equipment, offers relevant instructions, and assigns guidance to controls in augmented reality, leaving them in place even if you look away. Follow FASTEP and solve problems. For service companies, FASTEP offers different scenarios of use: facilitates the solution of issues for which there is no need for a technical support team to visit; increases the efficiency of service engineers, especially with a wide variety of serviced equipment; helps educate newbies and reduce mistakes. Enterprises with a large territorial distribution of objects receive a tool to support service engineers and operators. The digital assistant FASTEP works with and without communication, in augmented reality modes and displaying objects on images. The application integrates with maintenance and repair systems, records the process on video and provides a connection with a remote expert, if a non-standard situation requires it.
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    Eye4Task

    Eye4Task

    HeadApp

    Eye4Task is a simple, secure and scalable cloud-based platform. Available both as SaaS in multi-cloud (Amazon AWS and Google GPC) and in private-cloud on-premises, it activates in a few hours and allows you to be immediately operational, anywhere, safely. Eye4Task has an intuitive web interface designed for both SMEs and corporate companies and has a smartphones and smart glasses optimized Android App, with a specific UI/UX for each device. Each company can configure its platform independently, and customize it according to its needs, from the very first click. Eye4Task is also available in White Label, for those who want the remote support App to appear as their own service. Its open architecture also facilitates integration with third party systems (knowledge base and IoT platforms) through APIs and previously developed connectors.
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    Fieldbit

    Fieldbit

    Help Lightning

    Fieldbit provides industrial asset manufacturers and asset owners with an enterprise-grade, multi-source field service knowledge software platform that uses augmented reality to meet the challenges facing field service technicians as they service expensive, complex equipment in hostile environments where any amount of downtime is hugely expensive. Real-time visual collaboration lets your support engineer guide end users through problem resolution without expensive field visits, enhancing customer satisfaction and reducing service costs. Highly accurate remote diagnostics and precise visual instructions from experts to field technicians increase FTF rates and minimize costly downtime. All actions and information exchanged in a repair session are recorded and documented, preserving practical knowledge often only known by your veteran employees.
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    Proximie

    Proximie

    Proximie

    Proximie is a technology platform that allows clinicians to virtually ‘scrub in’ to any operating room or cath lab from anywhere in the world. By empowering clinicians to share their skills in real-time, we can reduce variation in care and ensure every patient receives the best healthcare every single time. Proximie allows multiple people in remote locations to virtually interact in a way which mimics what they would experience if they were collaborating in the same operating room. It means they can physically show each other where to make an incision, in real-time, or use physical gestures to illustrate a technique. Using artificial intelligence, machine learning and augmented reality, clinicians can remotely interact in a live procedure or assessment from start to finish, in a visually and intuitive way. Proximie is light, easily deployed on low bandwidth, and as usable in austere environments as it is in high-end hospitals.
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    Brochesia

    Brochesia

    Brochesia

    The Brochesia platform, with B View and B Step software, is designed for remote collaboration on smart glasses, allowing field operators to work hands-free while following instructions or receiving remote assistance in AR. B View enables real-time sharing of the operator’s point of view with a remote expert, who can provide guidance using augmented reality tools to help solve problems or carry out procedures without the need for travel. B Step allows the design of digital workflows on the Brochesia portal, which are then followed step-by-step by field operators. Once a task is completed, a report with all collected data is sent to the portal for review. The two products can be integrated and used together on the Brochesia platform, also on smartphones and tablets, offering maximum flexibility.
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    Magic Leap

    Magic Leap

    Magic Leap

    Enable innovation, improve output, and increase ROI. Enterprise-ready solutions on Magic Leap 1 arm your employees with tools to augment and enhance their skills. Get expert remote assistance to professionals, frontline workers, and field technicians anytime they need it. Hands-free capture and live streaming keeps workers engaged and focused on task completion. Convert inefficient paper processes to digital documentation that can be shared with workers instantly and updated regularly. Track results, improve performance, and cut down on costly errors. The workplace of the (near) future is intelligent and connected. Remote collaboration and 3D visualization will combine with real-world understanding, the AR cloud, and increased connectivity to deliver information and experience right where your business needs it to be, at any scale. Leverage the capabilities of Magic Leap 1 to solve real-world problems facing industries today.
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    VIRNECT Remote
    Remote takes communication to the next level. Join multiple people on a call, where you can all see what someone is looking at. But it’s more than that: XR allows you to take actions, like literally pointing it at what you’re talking about. You can connect to drones, robots, and autonomous vehicles to get different viewpoints or see areas inaccessible to humans. You can share 3D models in the middle of the call, along with traditional 2D graphs, charts, and images. Remote even allows for real time translation for maximum international communication and problem-solving. XR is the future of the industrial sector because of the impact it has on communication. This is as close as you can get to walk through the facility with a team of experts without putting everyone on a plane for everything from customer troubleshooting to complex on-site field reports.
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    Help me Fix

    Help me Fix

    Help me Fix

    Help me Fix is a comprehensive repair diagnostic and triage solution that uses advanced AI and video technology. Designed to improve service quality, reduce costs and enhance maintenance management, it’s ideal for a range of industries looking to optimise repair workflows and improve operational efficiency. Help me Fix is comprised of Aidenn, an AI repairs assistant, Help me Fix Resident, Help me Fix Engineer and our Nationwide Network of semi-retired tradespeople. Help me Fix enables residents to self-fix simple repairs using AI diagnostics, computer vision, helpful videos, video triage escalation and job reporting, and empowers contact centre operatives and internal and field technicians to help residents over video by resolving issues remotely and increasing first time fix rates.
    Starting Price: £100 per month
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    SimplyVideo

    SimplyVideo

    SimplyVideo

    SimplyVideo uses Extended Reality (XR) and spatial computing to superpower video meetings. We enable teams to work together from anywhere in the world to solve problems faster and more efficiently than ever before. Enable field workers to carry out audits, inspections, and maintenance with help from remote experts in seconds. Eliminate the need for costly downtime, save money, and help the environment. Through SimplyVideo, you have the power to bring drones into your video calls, giving you a real-time overview of your team on the ground. Take your video calls to new heights, with our new drone integration. SimplyVideo can eliminate unnecessary travel, reduce downtime, and improve health & safety. Use the power of real-time video collaboration to get a birds-ey view and share critical data with your workers while they keep their hands free. This dramatically improves efficiency, speeds tasks up, and allows you to stay connected to your colleagues easily.
    Starting Price: $32.78 per month
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    holo|one sphere
    sphere is a mixed reality platform for enterprises that do not rely on heavy and expensive customization. It is an out-of-the-box solution for easy integration of MR into business processes, with sphere, businesses can increase safety while saving time and money. It covers all common mixed reality use cases for use across several different industries, namely remote assistance, digital collaboration, workflow support, and life-size overlays. All applications are compatible with a wide range of operating systems and devices. Our solution can be run on nearly all mobile devices, computers, and mixed-reality glasses. The use of different devices within the same company does not pose a problem. Currently, iOS, Android, and Windows are supported with the support of MacOS being on the horizon. Independent of platform choice, parts of our software can also be used as a browser application. sphere is hosted on the cloud for security and efficiency reasons.
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    XYZ

    XYZ

    XYZ Reality

    The Atom is a powerful, custom-built engineering tool combining a construction safety headset, augmented reality displays and in-built computing power.  With the Atom, construction teams can view and position holograms of 3D design models to millimeter accuracy onsite. With The Atom, construction teams can view 3D models with millimeter accuracy onsite. The Atom’s controller is used to interact with the AR interface. The controller’s ergonomic design and comfort grip ensure the user is always focused on the task at hand. The Atom positions 3D design models to millimeter accuracy with its laser-based tracking technology. The models are positioned in absolute terms by physically tapping into the site coordinate system. Users can walk through construction sites viewing holograms of models positioned within construction tolerances. The Atom enables an efficient way of working bridging data flow between teams.
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    Snobal Cloud
    Creating an XR solution or experience is one thing. Enabling ease of delivery, management and analysis of virtual experiences is another crucial element in scaling XR across the organization. Snobal Cloud allows organizations to deliver, manage and analyse their XR solutions. All Snobal XR solutions are deployed through Snobal Cloud. We understand the complexity of delivering and managing XR solutions and experiences for business. Snobal Cloud makes it easy especially for remote working teams. Our platform simplifies the process of delivering your XR solutions and experiences to your end users. Use Snobal Cloud to manage your XR solution or experiences from end to end. Juggling device management, user management and experience management is made easy. Snobal Cloud provides customers with control over managing devices, user access and permissions, managing XP experiences/environments, uploading and changing content and managing changes to spoken content.
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    Kiber 3

    Kiber 3

    VRMedia

    Kiber3 empowers workforce providing "Instant Expertise Everywhere" where there is a need to accomplish ambitious tasks in challenging conditions. Kiber3 is a head mounted display integrated with property software for remote collaboration, that allows the consultation and sharing of real time informations and interaction between several participants through the use of Augmented Reality technology tools. Kiber3 allows remote workers to rapidly diagnose, inspect, operate and manage assets. Kiber 3 Kit, a rugged head-mounted device with a unique binocular visor, is designed to perform efficiently on the real needs of field and remote working collaboration and gets the job done, now. Interaction between people through technology is easy, safe and efficient.
    Starting Price: Free
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    Reamplia

    Reamplia

    Tempestìve

    Reamplia is a software developed by Tempestive that uses Augmented Reality to facilitate and speed up business activities, in the context of maintenance and product sales . The use of augmented reality for remote assistance in maintenance allows immediate focus on the problem and reduces time and cost of managing interventions; in the context of sales, on the other hand, it allows you to reach customers and potential customers wherever they are without leaving their shop or showroom, saving time and management costs here as well, presenting any product in the catalog and promoting human contact even in contexts that don't allow it. Reamplia Remote Assistance is an Augmented Reality application that allows you to improve all maintenance, overhaul and repair activities in the field of any type of industrial plant.
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    DataMesh Director
    Leveraging existing 3D assets like CAD/BIM files, DataMesh Director enables quick 3D Digital Twin content creation with PPT like drag-and-drop experience. With out-of-the-box support of IoT data binding, remote collaboration, one-click cross-platform content publishing, DataMesh Director users can create job SOP, support guide, 3D product manual, and real-time monitoring of robots and equipment, greatly improve frontline worker’s experience and efficiency. Unlike the professional tools, DataMesh Director is built for everyone. User can quickly complete tasks such as 3D training guidance, explanations, sales persentations within 10 mins of learning, reducing the cost of content production significantly. Provide remote expert with transparent information and operation processes to help frontline workers break the barriers of communication and reducing the cost greatly.
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    Microsoft Mesh
    Microsoft Mesh enables presence and shared experiences from anywhere – on any device – through mixed reality applications. Connect with new depth and dimension. Engage with eye contact, facial expressions, and gestures. Your personality shines as technology fades away. Digital intelligence comes to the real world. See, share, and collaborate on persistent 3D content. This common understanding ignites ideas, sparks creativity, and forms powerful bonds. Enjoy the freedom to access Mesh on HoloLens 2, VR headsets, mobile phones, tablets, or PCs – using any Mesh-enabled app. Project yourself as your most lifelike, photorealistic self in mixed reality to interact as if you’re there in person. Move through your world and get relevant, digital information when, and where, you need it. This fluidity accelerates decision-making and speeds problem-solving.