Audience
Companies of all sizes that need a business VoIP and cloud communications system
About 8x8
A single platform that combines cloud phone, video collaboration, team chat, contact center and analytics. Optimize your organization's total cost of ownership by giving each user the exact features needed for the job. Eliminate organizational silos with full analytics and collaboration between contact center agents and functional area experts. Single administration tool for system setup, with user and data management. Combine call, directory, video conferencing, chat and contact center in a single license. Connect your business around the globe with enterprise-grade reliability and quality in the cloud. Schedule, start or join HD video and audio conferences from any device or room with no friction. Easily access your contacts whether they are colleagues on the same account or an external user. Design better customer experiences with an intelligent, collaborative, and reliable solution.
Pricing
Integrations
Company Information
Product Details
8x8 Frequently Asked Questions
8x8 Product Features
Business VoIP
Telephony
Video Conferencing
Web Conferencing
8x8 Additional Categories
8x8 Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great CCaaS and UCaaS platforms!" Posted 2021-03-07
Pros: Flexible deployment across all major operating systems (windows\Mac etc) also has 24x7 phone and chat support. Fairly easy-to-use data analytics showing how long an employee has been on the phone and how many calls have been made/received by any particular employee.
Cons: Currently, there is no ability to automate the deployment of the user app via automation deployment tools. Speed of solving support issues. Better instructions on how to record meetings and then access the recording.
Overall: We had a client who had a UCaaS solution that wasn't working for them, and after talking to 8x8, we decided to use them. They were so happy with them they also purchased their contact center platform.
Read More...
- Previous
- You're on page 1
- Next