HiveWatch is an AI-driven physical security platform that unifies disparate security systems, such as access control, video surveillance, and guard operations, into a single, cloud-based command center that transforms security from reactive to strategic. It features a rules engine for customizing incoming alarms by criteria like time, location, or repeatability, and embedded standard operating procedures to guide operator response. HiveWatch reduces false alarms through machine learning, escalates genuine threats to human supervisors via its AI Operator module, and automates tailgating detection. It also supports multi-site orchestration, device health monitoring, case management of incidents, and performance metrics (e.g., time to resolve, incident counts) for executive reporting. Field teams receive real-time incident data and site snapshots, can initiate manual incidents with photographic data, execute guard tours, and maintain coordination.