Compare the Top On-Premises Patient Experience Software as of March 2026

What is On-Premises Patient Experience Software?

Patient experience software is designed to help healthcare providers improve how patients interact with their services throughout the care journey. It collects feedback, monitors satisfaction, and analyzes patient data to identify areas for improvement in communication, wait times, and overall care quality. The software often includes tools like surveys, appointment reminders, and patient portals to foster engagement and transparency. By leveraging analytics and automation, it enables personalized patient interactions and streamlines administrative tasks. Ultimately, patient experience software aims to boost patient loyalty, improve outcomes, and enhance the reputation of healthcare organizations. Compare and read user reviews of the best On-Premises Patient Experience software currently available using the table below. This list is updated regularly.

  • 1
    sterloCare

    sterloCare

    sterloCare

    sterloCare is a unified healthcare solution developed on a low-code platform, helping hospitals improve service, quality & compliance, and streamline the operations of all departments. It seamlessly integrates with existing HIS and is available for cloud or on-premise deployment. Anyone can access this system on desktop, tablet or mobile devices. Its service request management and QR code-based action triggers help to track service requests, check feedback and promptly attend to patients complaints. It helps conduct audits to find deviations from the procedure and take corrective actions and send alerts when the licenses and insurance documents are about to expire. It helps to ensure compliance with NABH and other audit requirements
  • 2
    NextGen Healthcare EHR

    NextGen Healthcare EHR

    NextGen Healthcare

    NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal.
  • 3
    iMedicWare

    iMedicWare

    Sightview

    Single platform cloud-based solution for eye care professionals. iMedicWare combines practice management, EMR, revenue management, scheduling, and more to efficiently and effectively run your eye care practice. Improve workflow and patient communication with our powerful integrated platform. Receive features and support that simplify your interface, training, support, and vendor contracts. Stabilize your current patient care and take advantage of our innovative solutions to grow your practice. Provide better and faster care with our cloud-enabled EHR and training. Effectively handle the administrative side of your practice by streamlining routine tasks. Enable your staff to work as a team through the patient's ASC experience - check-in to post-op. Save time, stay in compliance, and create more patient engagement through an enhanced patient experience. Facilitate sales with speed, efficiency, and accuracy through POS transactions, inventory management, and more.
  • 4
    Google Medical Imaging Suite
    Google Cloud's Medical Imaging Suite is designed to help organizations transform imaging diagnostics by making imaging data accessible, interoperable, and useful. The suite offers a secure, compliant, fully managed service for managing healthcare data in FHIR, HL7v2, and DICOM formats, as well as unstructured text in natural language. By leveraging a cloud environment, it becomes easier and more cost-effective to house and share large libraries of medical images that exist in healthcare. The Cloud Healthcare API provides operations for reading DICOM instances, studies, and series that are consistent with the DICOMweb standard. Additionally, the suite accelerates research and transforms the patient experience in healthcare by offering solutions for data storage, analysis, and more. It also explains concepts and best practices for integrating a third-party medical imaging viewer with the Cloud Healthcare API.
  • 5
    athenaTelehealth

    athenaTelehealth

    athenahealth

    Support vital patient care and help maintain your practice’s schedule density with telehealth visits that comply with HIPAA. athenaTelehealth offers a seamless patient experience that builds on athenaNet’s existing email and text message communication channels. Integrated workflows minimize disruption for your practice, and full integration with athenaNet streamlines the billing process. This embedded telehealth product has integrated workflows and is simple for patients and providers to use. See what an athenaTelehealth visit looks like. Move beyond siloed IT systems and tap into clinical and financial insights from across the healthcare continuum. Join a data-powered healthcare ecosystem that helps improve patient outcomes and business incomes. Our cloud-based and on-premises solutions deliver measurable financial and clinical results for healthcare organizations of all shapes and sizes. That’s why our top-performing clients are beating industry benchmarks across the board.
  • 6
    BL Healthcare

    BL Healthcare

    BL Healthcare

    Connecting patient's via their own TV.
    Starting Price: $30/month
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