Business Software for Yellow.ai - Page 2

SAP SuccessFactors: Human resource management in the cloud. Put people at the heart of your HR transformation – and improve the employee experience – with SAP SuccessFactors. This industry-leading cloud human capital management (HCM) suite uses the latest technologies to help you win the war for top talent, connect people to purpose, and drive results across your business. Learn more about how SAP SuccessFactors can get your team working together. Get data-driven insights into your workforce, investigate trends with people analytics, and use powerful analysis to improve strategic workforce planning. By connecting SAP SuccessFactors solutions with other solutions, you can enable enterprise-wide processes, experiences, and insights. SAP Business Technology Platform helps you optimize your HR and business operations with solutions to build, extend, and integrate SAP or third-party applications.

Cisco Unified Contact Center Express provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers. This intuitive contact center agent and supervisor desktop supports API for customization and centralization of daily tools and applications for a single workspace application. Gather feedback from customers with post-call IVR, email, and web intercept surveys. Provides actionable insights for supervisors on agent performance and areas in need of improvement. Engage with customers on a variety of channels from a single intuitive contact center agent desktop that includes inbound voice, outbound voice, outbound IVR, and digital channels. Provides a flexible and agile approach that streamlines the management of the customer's software licenses across the enterprise.

Consumers want brands to be relevant to them. Increase the effectiveness of your marketing efforts by personally connecting with each consumer over their preferred channels, building relationships at every interaction with Engage+. Personalize customer engagement with AI-powered marketing solutions. Accurately target your customers on channels where they are most active and improve conversion by personalizing products, content & offers based on demography, browsing pattern, purchase history, product preferences & more! X-Engage is powered by an advanced algorithm that automatically picks the best channel mix for a customer by analyzing multiple factors like reachability, responsiveness score and conversion probability.

Avaya addresses this growing challenge through the Avaya Aura® Platform, a breakthrough, real time communications architecture using session-based collaboration technologies. Instead of adding complexity or requiring a wholesale forklift from existing solutions, the Avaya Aura® Platform simultaneously simplifies and creates an evolutionary path from today’s single-purpose, siloed, location-specific communications systems. The net result is an innovative and cost-effective multimedia communications infrastructure that integrates current and emerging investments in voice, video, real time collaboration and more. Avaya developed the Avaya Aura® Platform specifically to address the needs of people-centric collaboration in today’s engaged enterprise. Using a unique application of the Session Initiation Protocol (SIP), the Avaya Aura Platform unifies media, networks, devices, applications and presence across a common infrastructure.

Zalo is the new market-leading messaging app with amazing features. Rich feature set: - Message your friend in a snap. Receive notifications the moment they reply back. - Express your emotion with fun and cheerful emoticons and stickers. - Send voice messages with fantastic quality and no outside noises - Find and get acquainted with friends nearby - Send group messages easily with no effort - Integration with social networks like Facebook and Google+ - High level of privacy