Compare the Top Free HR Case Management Software as of November 2025

What is Free HR Case Management Software?

HR case management software enables businesses and HR departments with a single platform for handling human resource cases, investigations, requests, and issues. HR case management software, also known as HR investigation software or employee relations software, streamline that entire process around human resource case management and investigation. HR case management software handles cases like co-worker complaints, disciplinary issues, long-term sick leave, harassment, and more. Effective HR case management software includes everything an HR manager needs to manage every type of HR case, for every step in the process. Compare and read user reviews of the best Free HR Case Management software currently available using the table below. This list is updated regularly.

  • 1
    PMG Platform
    PMG is a low-code software platform that allows users to configure automation solutions and business applications to drive digital transformation initiatives. From streamlining business processes through automation, to integrating existing systems and filling in point solution functionality gaps, to delivering a collaborative workspace and unified user experience – PMG’s low-code platform does it all without coding. Business users as well as IT resources are empowered to configure, deploy, and maintain solutions that meet their company’s specific needs. The PMG platform includes the following features: • Application Portal • Dashboards • Forms • Workflows • Integrations • Reporting
    Starting Price: $2000 per month
  • 2
    LBi HR HelpDesk

    LBi HR HelpDesk

    LBi Software

    HR HelpDesk is an industry-leading automated HR case management software and call-tracking tool. HR HelpDesk (also called HR Case Management) enables human resources and HR service centers to efficiently manage employees' inquiries and questions – improving HR service delivery, enabling automatic workflows, and tracking cases to closure. We’ve been working in HR software for years. Our internal team understands HR professionals and has consulted with thousands of them on software build-outs over decades. Without that, they're constantly asking questions of HR — and HR is thus getting nothing done in the context of the actual business. Increased access to information means increased business value for HR. Eliminate frustration and improve employee engagement. Engaged employees are better for business. When employees aren't out hunting for what they need, they can focus on the parts of their job they enjoy.
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