Best Free Help Desk Software - Page 5

DeskDingo is a free live chat and help center software designed to empower businesses in delivering exceptional customer service. Its AI-enhanced tools provide personalized support, reduce response times, and increase customer loyalty, thereby driving growth and profits. The platform offers a unified inbox that consolidates all customer interactions into a single, manageable workflow, facilitating seamless collaboration among support teams. Additionally, DeskDingo features an intuitive live dashboard for real-time insights into live chats, support agents, and website visitors. The AI Bot can handle customer inquiries by accessing custom functions and learning from the knowledge base, with the option for human agents to take over as needed. DeskDingo's free plan includes unlimited seats, chats, and websites, with customizable add-ons available to tailor the solution to specific business needs.

The cloud help desk is basically already setup for you. Since your help desk software is online in the cloud, there’s no server procurement, setup, or maintenance. Just sign up and you are ready to go! Make your job even easier by using monitors, alerts, custom ticket attributes, and ticket rules. Get help desk reports with key information like updates on ticket and labor by organization. Help remote employees by starting a secure remote support session directly from your help desk tickets. Not always at your desk? No problem! The top-rated Spiceworks Help Desk Mobile App has the latest ticket updates and push notifications right on your phone or tablet.

This is a comprehensive tool for the organization to manage all service requests, not only to the IT department. Features like linking the service request help inter-department communication on a particular service request. The customer care module takes care of all service requests/complaints coming from the customer. Asset management covers the complete lifecycle of the assets, not only IT assets, but any kind of assets in the organization. Projects and tasks cover task management of each individual employee and also takes care of managing projects. Forms help the organization on conducting surveys or polls within the organization so that right decision. Active directory authentication helps to integrate users of the domain to the application. You need not log in to be notified about every update within the organisation. The Notification is displayed on your screen about every important thing.

All-in-one software for repair shops and more. Part-time business? Full-Service Shop? Computer Repair Shop? Multiple Locations? We Have You Covered! Increase Shop Efficiency with RepairShopr’s Workflow. Build Customer Relationships with Integrated Communication Tools. Create Repeat Business and Attract New Customers with Leads and Marketing Tools. Not just a simple CRM but a powerful integrated marketing platform. Our free trial lets you test things out to make sure RepairShopr is the right fit. Quickbooks, Xero, Slack, eTech Parts, PayPal, Google Calendar, Cloud Print, RepairTech, plus much more. CRM, ticketing, invoicing, billing, automated marketing, 3-way email, POS System, inventory, scheduling. Mobile phone repair, inventory management, automated ordering, refurbs, accessories POS, time clock. Bike, Jewelry, Watch, Scuba, Auto, Camera, Small Engine, Drone, Shoe Repair, IT Pros / MSP You name it, it’s covered!