Best Help Authoring Tools in New Zealand of 2025

FlowShare

miraminds GmbH

FlowShare® documents every step you take in any software, then delivers a branded process manual you can use to train your staff. FlowShare is a one-of-a-kind documentation tool that runs in the background, automatically documenting every action you take, creating step-by-step guides for your staff to train themselves on complex tasks and processes. It's fast, gets your documentation done in just hours, instead of days or weeks, works with any type of software on Windows and saves time and money training staff. You get easy to distribute accurate information with all of your guides looking great - no matter who creates them! FlowShare AI-Powered assistant provides 24/7 instant help, ready to guide your end-users through troubleshooting and problem-solving independently and enhances your team's ability to adapt and grow with your tech stack. FlowShare Portal provides a Central Knwoledge Hub, making the solutions and step-by-step guides readily accessible.

11 Ratings

Starting Price: €39/month/user

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Folge

Folge - is a fast tool for creating step-by-step guides, tutorials, lessons and documentation. It is a desktop tool to capture steps with every click of the mouse, customize screenshots, create annotations, and generate the final guide in HTML, Word Document, PDF, PowerPoint slides, and more. This app is suitable for anyone who wants to help others easily navigate products, applications, training, tasks, or any process. The whole process is as easy as following: - Take screenshots of apps, any selected area on your desktop or fullscreen. Pause, adjust, and resume. Screenshots with every click. - Give each step a name and description. Reorder them, hide them, and add new ones on the fly. Organize guides in projects. - Bring more details to screenshots by adding shapes, arrows, lines, and text. Blur out sensitive information. Add step icons for multi-step instructions. - Export with one click to simple HTML, ready to be published to your help desk, rich HTML, PDF, and more

Starting Price: $110/user

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Document360

Kovai

Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users. Use Cases Knowledge Base for Customers and Teams: Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries. IT Documentation (Including API Docs) Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights. Standard Operating Procedures (SOPs) Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment. User Manuals Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.

38 Ratings

Starting Price: contact us

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ProProfs Knowledge Base

ProProfs

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

15 Ratings

Starting Price: $6 per user per month

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ClickHelp

ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly on their portal. ClickHelp requires no installation, runs in a web browser, and is accessible from anywhere in the world. Supports Mac OS, Windows, Linux platforms. Here is how ClickHelp makes your tech writing more effective: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Single-sourcing and content reuse. * Simple customization. * In-depth analytics and reporting. * Readability scores and metrics. * Easy importing and exporting. (Import from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. export to CHM, HTML5 Web Help, PDF, DOCX, etc.) * Translation ecosystem to create multi-language documentation. * Machine translation support. * RTL language support. * Audit trail and IP Allowlist. * 2FA. Integrations: Zapier, Google Analytics, Google Search Console

1 Rating

Starting Price: $185/month

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Archbee

AiurLabs

Documentation tool for high-performing teams. Archbee is the place to centralize your company's information. Unify knowledge in product, engineering, support, marketing, sales. Use cases: • Manage team knowledge • Developer & API docs • Documentation sites • Document internal processes • Collaborate on documents • Onboard & train teammates • Create documentation for your customers • Bring your own domain Integrations: Slack, Airtable, Loom, Trello, Lucidchart, Typeform, Mindmeister, Prezi, Miro, Google Docs, Google Sheets, Google Slides, Figma, Invision, Framer, Abstract, Marvel, Github, GraphQL, Swagger/Open API, Numeracy, Mode Analytics, Codepen, Intercom, Google Analytics.

1 Rating

Starting Price: $60 per month

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MadCap Flare

MadCap Software

Whether you need to create technical documentation for online help, software and API documentation, policy & procedure manuals, knowledge bases or user guides, MadCap Flare allows you to create, manage and publish content to a variety of formats, including print, online, desktop and mobile.

1 Rating

Starting Price: $1799 Perpetual License

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FastHelp

FastHelp is a Windows Help File Generator that produces online and offline documentation. Compile to any of the following formats, all from a single source editor. That means you type once then compile to whatever format you need. Watch the video further down this page to see how intuitive FastHelp is. Below is a list of compile formats that FastHelp produces. Time and again we’ve been chosen over our competitors because FastHelp saves you time and money by being incredibly intuitive and productive. Why spend your valuable time on steep learning curves with other products when you can create a fully functional help file in under One Minute with Fast-Help. Then all you have to do is type in the help text. We have a loyal customer base that range from independent developers to companies like, NASA, General Motors, 3M and Motorola.

1 Rating

Starting Price: $299 one-time payment

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Help Generator

The Help Generator provides help authoring tools to create chm help files, browser based help and printed user documentation. The modern, Office style, help editing environment has many features to make you highly productive and guarantee quality output. Edit using WYSIWYG (HTML) Help Editor with the modern Windows fluent ribbon. Use the Help Generator help authoring software to create the standard windows help files, also called chm files or compiled html help file, and browser based help for any windows application. The Help Generator add-in makes for each form in your application a descriptive topic page which include a title, screenshot with image map and sections for all controls. The pages generated by the add-in are been automatically integrated with your application so that you have instant F1 support for context sensitive help. Add-in versions are available for Visual Studio .NET, Visual Basic 6 and Microsoft Access.

Starting Price: $37 one-time payment

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HelpScribble

HelpScribble is a full-featured, easy-to-use help authoring tool for creating help files from start to finish. You can create WinHelp (.hlp) files, HTML Help (.chm) files, a printed manual and online documentation (on a web site) all from the same HelpScribble project. If you have previously used another help authoring tool, you can reuse your work by importing the HPJ+RTF files created with the other tool or by a help decompiler. You can use the help files you make with HelpScribble to provide context-sensitive help with your Windows applications, no matter which development tool you use. You can also use HelpScribble to create stand-alone portable documents. HelpScribble runs on Windows 98, ME, NT4, 2000, XP, Vista, 7, 8, 8.1, and 10. It can create help files for all these versions of Windows, and also for Windows 3.1 and 95. You can download the free evaluation version and check out HelpScribble first hand.

Starting Price: $99 one-time payment

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WinCHM

WinCHM is a very easy-to-use and powerful help authoring tool. Not needing to learn hard, you can be master of creating professional and good looking HTML help(CHM), Web help, PDF manual and Word documents. With this powerful tool you can not only create chm file from scratch, but also convert a set of existing HTML files to a chm file. You can open an existing chm file and edit the chm file too. create chm file too. Template support, make uniform style html help file very easily. Full-function web help creation. (Contents, Index, Search and Bookmark). Integrated full-function WYSIWYG html editor. No external word processor needed. Edit CHM files, and convert a set of HTML file into a CHM file. Super table of contents hierarchy editor. Supports multi-select moving, changing icons, and Visual CHM designer. WinCHM Pro is an easy-to-use help authoring tool. You can use it without leaning too much.

Starting Price: $129 per user

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Doc-O-Matic

Use Doc-O-Matic to effortlessly and reliably create source code and API documentation and author general purpose documentation in a multitude of formats and styles in the shortest possible time. Doc-O-Matic takes source code and comments, adds conceptual topics and external input and produces documentation from it. With its single-source approach, Doc-O-Matic generates many different kinds of output from a single documentation base. Doc-O-Matic produces HTML-based Help files including HTML Help, Help 2, Help Viewer 2.x and browser based Web Help. Doc-O-Matic also creates printable documentation in PDF and RTF formats as well as XML output ideally suited for post-processing. Documentation created with Doc-O-Matic is feature rich out of the box. It provides collapsible and tabbed sections, automatically cross-links the entire documentation, including source code. Your Help bridges the gap, truly integrating into pre-existing library documentation.

Starting Price: $49 per user

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snazzyDocs

Create documentation with technical-free writing, and effortless hosting. Write the way you’re used to! Format and style your text just like a word processor. No complicated syntax if you don’t want it. Publish instantly with a single click. Structure chapters, sections and pages effortlessly. Concentrate on your product. With no coding experience required, delegate writing to absolutely anyone! Documentation software with super easy hosting. Use your own custom domain, or create one with us. Choose a theme, add your logo, and customize to match your brand or website. Get help from others on your team. Restrict access, assign roles and user privileges. Easily make documentations private and password protected for internal or personal use. Publish fearlessly knowing previous work is safe and backed up. Download or restore anytime. The documentation software that makes docs easier.

Starting Price: $9.99 per month

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WebWorks ePublisher

WebWorks

WebWorks helps you increase your product value by reducing the time it takes to publish, increasing time spent on building value in the documentation sent to your customer. One-Click Publishing is the optimal documentation publishing workflow because of its speed and accuracy. Create, generate, deliver, those are all the stages of One-Click Publishing. A simple workflow that is agile, flexible and intelligent so you can focus less on publishing and more on creating your message. ePublisher delivers One-Click publishing through a customizable template we call ePublisher Stationery. ePublisher Stationery holds a set of instructions defining the publishing process. Once designed and saved, a stationery can be shared among others in the department to decrease the work load. With ePublisher Designer, you can customize your stationery to your specific publishing needs making it the fastest most scalable workflow to deliver product ready document sets.

Starting Price: $25 per month

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HelpNDoc

HelpNDoc provides all the tools necessary to write complete help files and documentations. From the table of contents to the final documentation layout, everything is included in HelpNDoc. HelpNDoc’s user interface has been carefully designed to be clear and effective, the various tools are grouped using the popular ribbon design first introduced by Microsoft Office, contextual elements such as picture or table editing operations will only appear when needed thus greatly simplifying the overall experience. All the necessary tools needed to create great documentations are built right in HelpNDoc, the table of contents editor, WYSIWYG topic editor, keywords editor and library are some of the features provided to ease-up the process of writing amazing documentations and are an integral part of the HelpNDoc environment. HelpNDoc includes a feature-packed word processor which makes you feel instantly at home.

Starting Price: €149.50 one-time payment

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HelpStudio

Innovasys

HelpStudio is the fastest, easiest way to create and publish procedures, documentation and help systems and integrate them with your desktop, web or mobile applications or components. Generate output in cross-platform Browser Help, automatically responsive for tablet and mobile, HTML Help (CHM), Help 2.x, Microsoft Help Viewer (the Visual Studio Help Format) or printable PDF. Built in localization support means that you can take your help system to a global audience if required. HelpStudio seamlessly combines a feature packed WYSIWYG authoring environment, Html based layout templates and customizable Content Widgets to make it simple to create and localize consistent, professional looking help systems with the minimum of effort. No dependencies on Word or other editors and integrates with Source Control for Team Working and Collaboration. HelpStudio supports Unicode throughout, including Japanese, Chinese and Korean. Unicode support is not a high priced add-on,

Starting Price: $413 per year

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MadCap Central

MadCap Software

Secure cloud-based authoring, collaboration, workflow and project management for technical writers and documentation teams. Content and project management just got easier. MadCap Central is the only cloud-based solution that allows your team to easily track and manage tasks, organize workflows, schedule and automate processes, host and publish content, and extend your authoring capabilities with integrated subject matter expert (SME) contribution and review. MadCap Central provides a secure cloud-based content and project management environment integrated with powerful on-premises authoring and publishing. MadCap Central’s user interface makes it easy to organize your content, projects, teams and users. A customizable dashboard makes working personalized and efficient. With extensive project and content management capabilities, you can upload projects, import projects from other users, assign users to specific projects, set project statuses, receive notifications for activities, etc.

Starting Price: $109 per month

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HelpSmith

Complete help authoring tool to create CHM HTML Help files, Web Help systems, printed manuals, Adobe PDF documets, Microsoft Word documents, and ePub eBooks from a single source. If you are looking for a help authoring tool to create a CHM help file, online Web Help system, or PDF manual, you can consider HelpSmith which provides a rich feature-set from the powerful word processor to write help topics, to the built-in screenshot tool with the possibility to create help for dialog windows automatically. Using HelpSmith, you can create a CHM help file, a fully responsive Web Help system compatible with desktop computers and mobile devices, Printed Manual, PDF document, ePub eBook, and Microsoft Word document from a single source help project. You can write topic content using a built-in word processor that includes a spell checker with dictionaries available for many languages.

Starting Price: $199 one-time payment

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Adobe RoboHelp

Adobe

Your favorite software to create Help, policy, and knowledgebase content. Now also on Mac. Easily get started with intuitive authoring based on HTML5 and CSS3. Create Microcontent to fuel next-generation media like AI-powered chatbot engines and more. Effortlessly ingest modern formats like Markdown, and legacy formats like Word and HTML5. Create immersive content using rich media. Make your review cycles seamless with out-of-the-box online review. Manage document versions with leading collaboration and source control platforms. Single-source publishing to any screen, device, and format of your choice. Deliver exceptional and dynamic content experiences with Frameless Responsive HTML5 output. Create and deliver exceptional Help, policy and procedure, and knowledgebase content with Adobe RoboHelp, now also on Mac. Author Microcontent to fuel chatbots, featured snippets in search results, and more.

Starting Price: $29.99 per month

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Doc-To-Help

Doc-To-Help makes it easy to create, manage and publish content to any format or device, all without leaving Microsoft® Word. Turn your Microsoft® Word content into more user-friendly documents by automatically generating table of contents, indexes and more for enhanced search. Take advantage of the “Write Once, Publish Anywhere” paradigm and publish to any number of output types and devices. Doc-to-Help combines the ability to maximize content reuse and document management so you don’t have to maintain multiple variations of documents with shared content. The professional pre-written manuals included with MadCap Doc-To-Help are rich with content, and include everything you need to customize important documents to fit your organization. Create, customize and publish web and print-based Employee Handbooks and Medical Policy and Procedure Manuals with our professionally pre-written documents, included free with your Doc-To-Help purchase.

Starting Price: $75 per user per month

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Web Manuals

Take control of your compliance with a document management system built for aviation. Join more than 20,000 aviation professionals writing manuals with ease in our document management system for the aviation industry. Simple & Efficient. Experience the modules that enable you to focus on writing. Create live links between your aviation manuals and regulatory requirements. No more sending files back and forth! Review your documents with ease. Reduce mistakes. Ensure that everyone always has the latest revision. Stay up-to-date with the compliance libraries and automated compliance monitoring. Simple editing. Full control. Make editing easier with a document management system for aviation. Distribute aviation manuals instantly with our document management system and reader app. Live linking to FAA, EASA, CASA etc. Highlights word-by-word impact. Automatic compliance checklists.

Starting Price: €110 per month

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Guide.AI

The landmark audio guide platform for everyone. Develop smartphone-based audio guides, in multiple languages, for any location, for free, all through our website. Then profit from their success! It's quick and easy. Boost inclusivity with automatic translation into 11 foreign languages. Consistently high-quality audio guides. Great for accessibility of partially sighted visitors. No need for recordings or any tech!. Authors can earn revenue from guide sales. We've changed the audio guide landscape, using advanced AI text-to-speech. We've enabled everyone to independently develop and publish audio guides through our website. All you need is a script and some pictures! Once an audio guide has been published, it has the potential to earn you an additional income, without any further work! Just sit back and watch your audio guide rise in popularity and sales! We can create your audio guide for you. Get in touch to get started.

Starting Price: $6.31 per month

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LockStep

FFD

LockStep is an easy, rapid authoring interface with all the same integrated editors found in WinSequence Enterprise. LockStep also supports the direct image capture with supported cameras, just like WinSequence Enterprise. However, LockStep is designed for the smaller company that just needs a simple, single-user desktop solution for authoring and exporting formatted PDF instructions. LockStep and the enterprise products are built on the same data model, so LockStep is easily upgraded to the enterprise suite of products when the time is right. Typically, the transition takes place when a networkable multi-user solution is needed for authors, or when electronic work instructions via web browser is needed in production, or when integration with other IT solutions is desired. WinSequence Enterprise will have the same look and feel as the LockStep application for authoring, so only minimal additional training is required to use additional functionality of WinSequence.

Starting Price: $799.00/one-time/user

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Dr.Explain

Indigo Byte Systems

Create effective help documentation for your users by next week. Dr.Explain is a help authoring software to easily create help files, end user documentation and on-line help manuals in CHM, PDF, WORD & HTML formats automatically. You have a great product, but users keep asking the same questions every single day. Your email inbox is full, and your support team is overloaded. Your product is polished, but you have to spend all your time on calls. You receive constant requests for online demos. Create user-friendly help docs for your customers with Dr.Explain in just a couple of days and cut your support team’s workload by up to half. Help your customers make the most of your product without needing help from you, saving you time, money, and effort. Create help documentation just once with Dr.Explain and then publish it in various formats, from a help center built into your desktop or mobile app to an online repository integrated with your website or SaaS solution.

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HintEd

HintEd allows to onboard new employees into their digital platforms in just 1 day without even leaving their workplaces for training with the help of interactive on-screen guides. HintEd is the no-code tool: plugins, stand-alone windows applications, and SDKs for creating interactive in-app walkthroughs (hints, popups, tooltips) for enterprise applications: web and desktop. We help companies to reduce training costs by 2 times, boost employee and customer onboarding, and cut support costs by 70%. HintEd is the substitution of User handbooks, face-to-face training, and video guides and the ideal solution for SMBs and Enterprises willing to automate software training and user/customer support.

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Arbortext

PTC

Creating, managing, and delivering content in an efficient way requires a system that ensures every element of the process is simple—and smart. With Arbortext you can create a single flow of data and resources that will enable the linking of content all the way out to someone in the field. For example, starting from the source in engineering CAD data or bill of materials (BOM), as that information flows through the business process, it will be available to those creating technical information or service content. Arbortext will link the sources and have a managed approach for delivering that information out to people in the field or those in their home office. Unleash a seamless flow of data across the value chain that will link every phase of the product life cycle. Automatically update content in conjunction with product development changes and stay connected to engineering data. Reuse and leverage content with XML authoring.

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Helpinator

WYSIWYG editor, no need to know HTML or any other markup language. Built-in content elements like figures, code snippets, step-by-step guides, videos, FAQs and quizzes. Supports a whole lot of outputs, including Markdown, DocBook and DITA. Store all languages in one project file. No need to maintain separate projects for each language your project supports. Has a number of built-in tools like screenshot capture, tutorial maker, FAQ and Quiz makers, GIF recorder and more. Crate technical content like a pro, even with zero experience in technical writing. No more steep learning curves of professional technical writing tools. Helpinator hides complicated things behind an easy to understand UI. Tools like built-in phrase expander allow to write faster. Step-by-step guides and annotated screenshots make it easy to understand your documentation. Effortlessly create good looking documentation.

Starting Price: $99 per year

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FAR HTML

The Helpware Group

FAR HTML is a collection of help authoring and file utilities. If you need to quickly manipulate HTML, XML, ASCII text files, or author help projects (HTML Help 1.x, MS Help 2.x, MS Help Viewer 1.x, Help Viewer 2.x and Uncompressed Web Help) then FAR will save you lots of time and money. You can safely use FAR HTML and MS Workshop/SDK side by side. FAR also works in batch (unattended) mode. Download the full 30 trial version of FAR HTML today. FAR HTML can create WebHelp using simple HTML/CSS/JavaScript. FAT HTML software contains partial translation into Japanese, German and Simplified Chinese. FAR is clever in that it fills many of the gaps left by other main stream tools. Yet FAR is capable of holding its own when it comes to creating and maintaining industry standard documentation and help. Some of these other tools are more than 10x the cost of FAR but do less and are less reliable. We hope you are more productive in your day because of FAR Tools.

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Corilla

A blazing fast markdown editor in the cloud. Built by technical writers to improve the UX of our daily content workflow and remove the complexity of actually writing. Same-page authoring and team draft links. Designed from the ground up to improve the collaboration between writers, developers and the entire organization. Maintain your content in a dedicated repository with powerful search and tagging plus the security of full version control. Freedom from duplicate files or ambiguous version names. Modular content publishing allows you to choose your flavour of topic-based authoring and single sourcing to maximize content re-use. No more dead-end wikis. Your internal documentation has never been more discoverable or dynamic. Company-wide private documentation or role-specific guides for new hires or reporting in just a few clicks. Unlimited documentation hosting with the option of custom domain, integrated publishing to external services or self-hosting.

Starting Price: $45 per month

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Help+Manual

Help+Manual is a full featured documentation tool that is as easy to use as a word processor, yet much more powerful, it gives you the power of a true WYSIWYG XML editor and puts all the tools that you need at your fingertips. This is combined with powerful features for generating and editing help and documentation files, including full support for multimedia and complex modular projects. Whether you publish documentation for desktop or mobile, iOS or Android, Windows help or PDF user manuals, it is always a breeze with Help+Manual! But single source is much more than just outputting the same information to different formats. Mark content with conditional tags to create different outputs for each publishing channel, no post-processing is required. Help+Manual handles the complexities of documentation generation for you. Power users, however, can get under the hood and manipulate topic and layout templates and more. Help+Manual gives you the best of both worlds.

Starting Price: €498 one-time payment

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Best Help Authoring Tools in New Zealand

Compare the Top Help Authoring Tools in New Zealand as of July 2025

What are Help Authoring Tools in New Zealand?

FlowShare

Folge

Document360

ProProfs Knowledge Base

ClickHelp

Archbee

MadCap Flare

FastHelp

Help Generator

HelpScribble

WinCHM

Doc-O-Matic

snazzyDocs

WebWorks ePublisher

HelpNDoc

HelpStudio

MadCap Central

HelpSmith

Adobe RoboHelp

Doc-To-Help

Web Manuals

Guide.AI

LockStep

Dr.Explain

HintEd

Arbortext

Helpinator

FAR HTML

Corilla

Help+Manual

Best Help Authoring Tools in New Zealand

Compare the Top Help Authoring Tools in New Zealand as of July 2025

What are Help Authoring Tools in New Zealand?

FlowShare

Folge

Document360

ProProfs Knowledge Base

ClickHelp

Archbee

MadCap Flare

FastHelp

Help Generator

HelpScribble

WinCHM

Doc-O-Matic

snazzyDocs

WebWorks ePublisher

HelpNDoc

HelpStudio

MadCap Central

HelpSmith

Adobe RoboHelp

Doc-To-Help

Web Manuals

Guide.AI

LockStep

Dr.Explain

HintEd

Arbortext

Helpinator

FAR HTML

Corilla

Help+Manual

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