Best Enterprise EMS Software
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What is Enterprise EMS Software?
Emergency Medical Service (EMS) software is software that helps EMS organizations manage their operations more effectively, improving response times, patient care, and overall operational efficiency. These platforms provide tools for dispatching ambulances, tracking the location of EMS vehicles in real-time, managing patient data, and coordinating with hospitals. EMS software often includes features for electronic patient care records (ePCR), billing, inventory management, and crew scheduling. It also helps with regulatory compliance, ensuring that EMS agencies meet local, state, and federal requirements for reporting and documentation. By using EMS software, organizations can streamline operations, enhance patient outcomes, and optimize resource allocation. Compare and read user reviews of the best Enterprise EMS software currently available using the table below. This list is updated regularly.
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1
ESO EHR
ESO Solutions
ESO Electronic Health Record (EHR) makes it easy to produce quality EMS clinical documentation. Yet it's so advanced, it actually gives you back more data than you put in. Say goodbye to your old ePCR. And say hello to ESO EHR. From Incident to Signature, ESO Makes it Easy to Produce Quality Clinical Documentation. At ESO, we understand EMS like nobody else. We’re more than a vendor — we’re a partner that’s helping move the EMS profession forward. That’s why we designed EHR the way we did: It’s intuitive to use, so you can move from incident to signature quickly and while capturing the right information. EHR is more than a documentation tool — it’s a reference tool that helps you make better patient-care decisions in real time. Features such as patient lookup, specialty patient forms and integrations with Handtevvy and Quick Speak put the power in your hands to deliver the best in care. -
2
iPCR
iPCR
iPCR is cutting-edge, feature-packed EPCR software designed to streamline the process of generating clear, accurate patient care reports. EMS and fire crew can spend less time collecting, organizing, and sharing patient data with iPCR thanks to a variety of features that limit the need for redundant processes while also reducing the likelihood of errors. From report creation to CQI to billing submission, iPCR does the legwork to make patient care reporting fast, simple, and customized to the workflow of each client. After you’ve learned about the features of iPCR on this page, be sure to request a demo for yourself to see exactly how our EPCR software can revolutionize the way your crew handles patient care reports.Starting Price: $80 per unit per month -
3
PowerDMS
NEOGOV
PowerDMS is the only software platform designed to recruit, train, equip, and protect employees across their careers. PowerDMS is your one-stop public safety workforce platform, providing a 360º approach to the problems facing law enforcement, 9-1-1, fire, EMS, and more. Simplify internal operations. Improve community engagement. Empower your employees to succeed in their jobs and in their lives. Join over 4,000 customers in public and private sectors who trust PowerDMS to help them mitigate risk, simplify processes, hold employees accountable, and ultimately, save time and money. -
4
TraxWorx
TraxWorx
Designed for EMS & Fire Departments, TraxWorx is an affordable asset tracking application. Modules include: drug tracking, EMS checks, apparatus and equipment checkouts and testing, service ticket system which is seamlessly integrated with the checkout forms, vehicle and equipment logs and a station supply ordering module. Our standard reports produce the information you need to make important decisions. Our dashboards bring your information front and center so users see what needs to be addressed. All modules are customizable to your operations. Our alert system (SMS Text & Emails) will let users and administrators know when something needs to be checked. All forms are developed for simplicity and speed which will be loved by your personnel. Our customer support is where we shine. 24/7 customer support including and you are in direct contact with our programmers and support staff. No complicated pricing. No set-up fee.Starting Price: $0.00 -
5
RydeWizz
RydeWizz
RydeWizz is a FREE NEMT / EMS cloud based software built to answer all of your medical transportation needs. That means, you can access it from anywhere and with any computer. You can start your work from one computer and then finish it on another. All data is kept in the cloud. You can manage your agency from a distance, you can dispatch away from your base, you can even manage your business with mobile.Starting Price: free -
6
NEMT Cloud Dispatching
NEMT Cloud Dispatch
NEMT Cloud Dispatch delivers advanced software solutions for Non-Emergency Medical Transportation providers. Our platform features secure EDI integration for document and invoice management, automated scheduling, GPS tracking, and optimized routing. Seamlessly connect with brokerages like MTM and MAS to expand your trip acquisition. Our software enhances efficiency with cutting-edge algorithms, offering a user-friendly interface for easy trip booking and real-time management. Stay connected and in control with our mobile app, designed to streamline your operations and improve service delivery. Trust NEMT Cloud Dispatch to elevate your NEMT business.Starting Price: $149.99/Month for 5 Vehicles -
7
ePro Scheduler Plus
eCore Software
ePro Scheduler Plus is an industry-demonstrated online worker booking arrangement utilized by EMS and Fire Departments the country over. Our particular concentration stays sparing you time and cash through additional time control, timetable and finance precision, clear and quick correspondence, and usability, enabling you to center around other basic parts of the current task. From planning, time and participation, to confirmation following and structures administration, ePro Scheduler Plus has what you require at a reasonable cost.Starting Price: $50.00/month -
8
Responder360
First In Software
Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Your crews can access complete NFPA compliant occupancy preplans that are easy to comprehend – even while responding in an emergency vehicle. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access on any device! The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations and other responding apparatus.Starting Price: $2,500 annual subscription -
9
eTurns
eTurns
eTurns is an automated Inventory Management and Replenishment App, built on a mobile-first platform to be compatible with iOS/Android devices, Scanners, Sensors, and RFID machines. eTurns TrackStock helps clients simplify their restocking process and save time & money by tracking usage and automating replenishment. The eTurns' solution is so effective at point-of-use inventory optimization, that cusotmers have decreased inventory levels and carrying costs up to 73%. In addition to their easy-to-use phone scanning app, they have a SensorBins inventory solution, which uses smart-sensor scales that measure weight. Clients can control inventory with 73 different reports and analytics that can be customized, scheduled and emailed.Starting Price: $40/stockroom/month -
10
AngelTrack
AngelTrack
AngelTrack is a cloud-based software platform designed to streamline operations for ambulance services and fire service providers. By integrating critical functions like dispatch, electronic patient care reporting (ePCR), billing, crew scheduling, and fleet management into a single system, AngelTrack eliminates the inefficiencies of using multiple disconnected tools. Its real-time data access and automation capabilities help agencies improve response times, enhance patient care, and simplify administrative workflows. With its fully cloud-based architecture, AngelTrack allows personnel to access the system from any device, whether in the field, at the station, or working remotely. Crew members can efficiently manage schedules, document patient care, and track fleet readiness, while administrators gain real-time oversight of operations. Automated compliance features ensure seamless reporting to state and federal agencies, reducing errors and administrative burdens.Starting Price: $499 per month -
11
Mission Manager
Mission Manager
Mission Manager, which operates via the web or offline, uniquely helps incident commanders manage their daily team operations as well as their missions. It provides a team-based operational environment for day-to-day tasks and also serves as an online command center during real-time incidents. In contrast, other emergency management systems are typically activated only when a crisis occurs and operate on local networks. As a result, passwords may be forgotten in times of crises and personnel data may not be available. Mission Manager, when used regularly, ensures that team member data is always current. Mission Manager is user-friendly, flexible and highly customizable. It features automated reporting tools, mapping technologies and web-based calendars. It also includes comprehensive tutorials and full-service product support.Starting Price: $750.00/year -
12
D4H
D4H
D4H is the cloud platform for emergency response. The platform has a proven track record of bringing efficiencies to emergency responses in government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations. D4H offers 4 products, available separately or as an interconnected suite: Ensure well-managed equipment with D4H Equipment Management. Make sure your personnel are always ready to go with D4H Personnel & Training. D4H Incident Management is real-time ICS incident management software that enables the coordination of an effective response to any situation. Gain insights from consistent incident reporting and analytics through D4H Incident Reporting.Starting Price: $1,000 per year -
13
Mercury Medical
CrisSoft
Awarded among the Top 10 MPM and RCM solutions, Mercury Medical is a robust medical billing solution. With over 400 customizable reports, built in Scheduler and Patient Portal, Mercury Medical is the perfect solution for major billing, suitable for multiple specialties and RCM processes Mercury Medical is a reliable, proven professional Accounts Receivable solution that will reduce processing times, shorten payment cycles and increase cash flow. Mercury Medical is fully configurable to any vertical or process including: Anesthesiology, University, Physical Therapy, and more. Mercury Products are HIPAA compliant with a guaranteed connection to any clearinghouse or insurance company. Mercury Medical’s automated job system will facilitate a daily system tune-up: housecleaning; folder maintenance; daily backups; 837 exports; 835 imports; HL7. All subscriptions come with the expert help of CrisSoft Support.Starting Price: $440.00 -
14
PlanIt Schedule
NEOGOV
PlanIt is designed to handle the unique scheduling challenges facing public safety every day. Use multiple tools to edit your 24×7 ambulance schedules, swap shifts between firefighters, allow self scheduling for narcotic officers, and view real time schedules on any device. Publish out your long term rotating schedules and make day-to-day changes easily on the Calendar Editor. PlanIt is designed to handle the unique scheduling challenges facing public safety every day. Use multiple tools to edit your 24×7 ambulance schedules, swap shifts between firefighters, allow self scheduling for narcotic officers, and view real time schedules on any device. Publish out your long term rotating schedules and make day-to-day changes easily on the Calendar Editor. PlanIt has the tools to make time off easier for employers and their workforce. Employees can submit time off requests to be reviewed by their supervisors in a multiple tiered approval system.Starting Price: $1095 per year -
15
Expiration Reminder
SkyXoft Technologies
Discover the document expiration date tracking software that modern teams use to send automatic notifications, track status, scan documents and do compliance checks. Works for employee certifications, certificates of insurance, contracts, licenses, agreements and more. Expiration dates, reminders and replies are all tracked automatically. Spend less time following up and more time adding value to the business. Never open spreadsheet after spreadsheet to find what's expired. Stop sending emails and let others come back to you with the updated information. Expiration Reminder will contact the right people and notify them about an upcoming renewal keeping everyone on the same page. When you login to Expiration Reminder you'll have a single view of what's current and expired and who has replied to reminders. The preferred tool for tracking expiration dates. Highly rated by customers all over the world.Starting Price: $49 per month -
16
Fire Rescue Systems
Fire Rescue Systems
Fire Rescue Systems fire and rescue software is the complete solution for all fire rescue and emergency dispatch situations. Our software is efficient and easy to use, making it ideal for emergency situations. We provide a modular-based system to fit every department's needs regardless of its size. We have a wide array of modules so that we can address any of your many needs. Our modules are fine tuned and tested to optimize usage leaving nothing to be desired. Mobile Responder System is an all-in-one phone app that allows the user to receive run information, sign in to a run, instant message with other members, and receive GPS mapping to the incident.With MRS, members have all the tools they need right in their pockets. Truck bay printers allows for setup of automated printing of rip and run sheets. Giving you information quickly so you can get on the run. Whether you are dispatching 200 alarms for a single agency or 20,000 for multiple jurisdictions our CAD solution can handle it. -
17
Emergency Reporting
Emergency Reporting
Emergency Reporting provides the industry’s best platform for managing your entire public safety agency. Putting good data in and extracting useful information out has never been easier. Our Fire and EMS Software combines NFIRS and NEMSIS 3 into a single incident report. Tell your story, defend your budget, and keep your crews safer than ever before with our powerful data management modules. -
18
Symphia NowForce
Intellicene
Symphia NowForce ensures real-time communication and enhanced situational awareness for better incident management and response. By leveraging smart devices and wireless & mobile networks, organizations can adapt to emerging events in real-time. Across a flexible & scalable platform, Symphia NowForce enables information sharing, centralized communication, and response coordination across numerous units regardless of location. Connect individuals and units for real-time insights and alert sharing and for coordinated response, regardless of location. Leverage smart devices and networks for immediate interaction and information sharing through video, voice, and text communication. Maintain a 24/7 direct connection between head of operations, SOC command centers, security teams, and local responders. Comprehensive emergency dispatch view provides situational awareness and accelerates emergency response time. -
19
Resgrid
Resgrid
Resgrid is many systems in one package. From workforce management & CAD to RMS & communications. Resgrid is many systems in one package. From workforce management & CAD to RMS & communications. Resgrid is 100% open-source software giving you the ultimate piece of mind and flexibility. Cloud based system, nothing to install, over 99% uptime and updated frequently. Use Resgrid CAD for Fire, EMS and Law Enforcement. You can dispatch personnel, roles, units and groups. Advanced features for communication and live tracking and reporting. Resgrid can be used for scheduled delivery or on demand commodity delivery operations. Track your delivery vehicles using AVL and track drop-off and completion times. Resgrid can be used as a Emergency Operations Center solution that cover business to regional emergencies. Coordinate responses, get real-time data from the field and the community.Starting Price: $99 per year -
20
PEPID
PEPID
For more than 20 years, PEPID has provided exclusive web-based point-of-care solutions that enable healthcare professionals to efficiently pinpoint diagnoses, treat diseases and medical conditions, detect harmful drug interactions and allergy sensitivities, accurately dose patients, and provide quality patient education. PEPID's products are integrated within the systems of clinics, hospitals, universities, and schools around the world. PEPID streamlines concise medical information through a built-in workflow developed by years of engagement with doctors, nurses, and pharmacists. This unmatched level of organization gives healthcare professionals faster access to critical data, improved clinical performance, and greater mobility. Schools use PEPID for better learning in classroom, clinical, and study settings. For institutions, PEPID means superior risk management, higher productivity, and greater staff and patient satisfaction. -
21
Aladtec
Aladtec
Quickly add rotational shifts with simple to powerful repetition types, or add shifts and make changes on a day-to-day basis when needed. Members can submit availability and sign-up for shifts. Integrations bridge Aladtec scheduling information with outside applications (such as reporting, dashboards, employee performance, etc.), saving time, and eliminating data entry mistakes. Quickly generate reports such as scheduled time and payroll, as well as reports from custom forms. Reports can also be exported to suit specific reporting needs. Improve communications within your organization by using Aladtec’s messaging tools. From coverage requests to system messaging, emails and texts can go out to individuals or groups. Maintain personnel data from emergency contact info to licenses/certifications. Customize user settings, and track time off with or without system accruals. Our highly-ranked in-house staff provides free unlimited training and support via phone, chat, or email. -
22
CatapultEMS
CatapultEMS
With CatapultEMS, you'll develop an emergency communication plan that stays clear, centralized, and informed at all times with your teachers, sites, district and law enforcement. Use real-time student accounting, reunification, staff location check-ins, threat report management, and more - all from a responsive, dependable, cloud-based system. Included in our Emergency Management System, Anonymous Bully and Threat reports offer an anonymous way for students, teachers, and parents, to report any situations through your website. Once submitted, your dedicated Bully Response Team or Site Safety Team is notified via text & email so that they can address and respond to the anonymous report in a timely & responsive manner.Starting Price: $499 per year -
23
respond+
Zco Corporation
respond+ is a cloud-based incident response software for police, fire, and EMS. You don’t need local hardware or IT professionals. It runs on iOS, Android, and browser. Everyone in the dept. from the chief to the volunteer can use it on their office, in-vehicle, or personal devices. respond+ is a Software as a Service (SaaS). This means you pay an affordable monthly subscription fee. We’ll integrate respond+ with your CAD system at no cost. You can see how it works before you commit. -
24
ImageTrend
ImageTrend
ImageTrend offers a comprehensive, end-to-end software platform designed to streamline the workflow of emergency response teams, including fire departments, EMS, and hospitals. The platform integrates key services such as incident reporting, ePCR, fire reporting, and critical care documentation into a unified system, helping organizations deliver better patient care. ImageTrend simplifies compliance with NEMSIS, NFIRS, and hospital standards while providing actionable data insights that improve operational efficiency and patient outcomes. -
25
AlertFind
Aurea
Enterprise notifications that let you quickly communicate important information, monitor responses, and verify staff safety. AlertFind from Aurea Messaging Solutions (AMS) delivers the communications you need during emergencies and unplanned disruptions. You can send notifications to employees via email, landline, mobile phone, and text message — and allow them to respond. Connect directly to hundreds of data sources anywhere in your organization with our library of free API connectors. AlertFind’s proprietary platform provides quick and easy connections to your HR databases, including Workday, Peoplesoft, Active Directory and many more. The all-new user interface (UI) for AlertFind introduces a modern web-based experience while bringing convenience to your door. Take advantage of improved speed with a faster and more lightweight system while enjoying greater compatibility and security in your emergency notification system. -
26
HealthCall
HealthCall
HealthCall provides the #1 care delivery platform proven in the most challenging environments: in our homes, streets, prisons, and shelters. Advanced process automation with integrated EHR, care coordination and patient engagement fosters collaboration, eases administrative burdens and increases efficiency to enable better care for more people in less time. We help clients launch new programs quickly with a combination of ready-to-use tools and customized assessments built on years of successful implementations. Trusted platform for mission critical care backed by our secure, highly extensible architecture proven in the real world, in homes, streets, prisons, and shelters. How does HealthCall work? Interact below to see the core building blocks that make our program unique to the marketplace. Free from costly proprietary devices; HealthCall captures biometrics from a variety of devices, including blood pressure cuffs, weight scales, activity wrist bands, and pulse oximeters. -
27
KangRouter
TheSolvingMachine
KangRouter boosts personalized transport by keeping transport requests and fleet/driver resources always up-to-date and well organized, by using state-of-the-art artificial intelligence to plan cost-effective operations, and by enabling monitoring and quickly reacting during operation execution. A personalized transport business is faced, on a daily basis, with a a set of requests it must satisfy, each requiring the transport of one or more passengers between a specific origin and destination, commonly with fixed pickup/dropoff time windows, and other personal transport requirements. Each transport request requires resources from the personalized transport business, namely a driver and capacity in a shared vehicle. Each vehicle/driver availability is also subject to specific constraints, such as fixed work time windows, or maximum work duration. -
28
VCS
Visual Computer Solutions
Overwhelmed by scheduling-related challenges in your organization? Allow VCS to ease the burden by letting our intelligent workforce management software do the heavy lifting for you. From staff scheduling and employee monitoring, to ensuring compliance requirements and controlling labor costs, VCS software utilizes artificial intelligence to streamline all of your time and labor management needs including, but not limited to: time and attendance tracking, real-time labor scheduling including time off requests, shift trades and shift bidding opportunities, compliance monitoring, leave management, staffing optimization, and task management. Visual Computer Solutions provides assistance in daily operations such as enabling you to manage your workforce from anywhere, connect with your team easier and faster, keep up with your employees without micromanaging, while also simultaneously setting you up for future successes with our extensive reporting capabilities. -
29
Globitel E-911
Globitel
Globitel Emergency Call Center Application (E-911) is a CTI solution that allows call-takers to control their phones through an elegant and easy-to-use, standards-based graphical interface. The graphical interface integrates the underlying phone system, mapping systems, location based technology and other resources to put critical information and tasks at the call-taker’s fingertips. The Globitel Emergency Call Center Application comes with many reports that help the emergency call center floor managers to improve the efficiency at their call centers. The solution allows managers to create and generate their own reports, which can be scheduled and automatically sent to the management. Globitel Emergency Call Center Application also enables call center floor managers to have a web interface dashboard that displays call traffic information, agents and seats status, as well as live statistics. -
30
StatusNet911
DataTech911
StatusNet911 is a cloud-based dashboard connecting hospital, dispatch, and first responders with real-time situational data. It provides hospital resource availability, triage status, and system outages in order to support real-time response to multi/mass-casualty incidents (MCIs) and daily incident traffic. Health systems benefit by receiving Emergency Medical Services (EMS) incident information in real-time to more effectively manage facility resources. StatusNet911 is used daily to handle routine incidents which assures that staff is proficient with the system when disaster strikes. Alerts are provided when hospital status changes based on patient load or equipment availability. Be On the Lookout alerts (BOLOs), All Calls, and MCI activities are provided through the alert service. During MCIs, patient allocation to vehicles, vehicle allocation to hospitals, and requests for triage status and bed status are all propagated to the affected entities through the alert service.