Best Digital Employee Experience (DEX) Management Software for Windows

Goliath Performance Monitor with embedded intelligence and automation enables IT professionals to anticipate, troubleshoot, and document end-user experience issues regardless of where IT workloads or users are located. It focuses on the 3 main areas most likely to cause support tickets to be opened, initiating a logon, the logon process, and in-session performance. Our technology is designed to proactively alert you to end-user experience issues before they happen and if they do give you the data to troubleshoot them quickly. Then, provide you the objective evidence in the form of reports and historical metrics so that proof exists to justify fixed actions to prevent future issues. Goliath Performance Monitor provides broad and deep visibility that allows you to troubleshoot VDI environments with the most comprehensive performance data available. Now, support teams and administrators can quickly identify where in the delivery infrastructure a problem is occurring.

Benefit from the simplicity and ease of a digital experience management solution that natively integrates with Prisma SASE, including GlobalProtect, Prisma Access and Prisma SD-WAN, to optimize experiences for every user, without the complexity of installing additional software and hardware. Whether it’s supporting employees working from the office, their home, or any combination of the two, IT Teams need to quickly surface insights and proactively resolve issues across the entire service delivery path before business is impacted. With ADEM, encompassed with SASE, you’re only clicks from an answer to any performance question, for any user. Narrow down critical incidents and root causes using the greatest depth of experience insights available. With correlated performance metrics across all endpoints, networks and applications - you have all the visibility needed to manage experience.

Workgrid is a digital assistant that adds an experience layer to your digital workplace, helping to guide attention by putting contextual and personalized information, communications, and action items in one place. Simplify the workday, reduce digital friction, and empower employees to take action without having to switch between multiple disparate source systems or navigate through a sea of emails or message streams. With features like microapps, integrations, and chatbot, Workgrid helps deliver the modern, personalized experiences employees want and need by enabling teams to reduce steps, automate tasks, and streamline access to enterprise systems. Whether you add the Workgrid toolbar to your intranet, download the mobile app, or access via desktop app, Workgrid is available where and when employees need it, whether they work in an office, on the road, or from home. Learn more about how Workgrid can enhance your digital employee experience with a personalized product tour!

Deliver a seamless work from anywhere experience that reduces help desk queues, reins in costs, and keeps distributed teams productive and happy. Employees demand a friction-free, consumer-like experience that lets them work where, when, and how they want. But remote work doesn’t always work. Apps break, endpoint devices freeze, video calls lab, Wi-Fi quits, and people get frustrated. IT teams need modern solutions to optimize remote work environments, prevent user downtime, and resolve issues faster. ControlUp’s DEX management platform provides end-to-end visibility across any desktop and application make it easier to fix and prevent technology issues

The fastest, easiest, and most accurate way to understand the experience your teams have with their digital workplace. With DEX Insight’s application usage analytics, you'll see where your teams are spending their time to understand the tools that are and are not driving value for your business. Collect sentiment while employees use any internal or licensed software application to support data-driven decisions about the tools and applications in your tech stack. Simply install DEX Insight in the background on your employee’s devices and browsers in minutes. Soon you’ll have an understanding of the sentiment, usage, and return on the tech of any tool in your company’s stack. We all depend on software to do our work. The problem is, most digital transformation efforts result in bloated tech budgets with lots of waste and frustrated employees with too many tools. Our goal is to improve the relationship that teams have with their technology to make a happier, more productive workforce.

Lakeside Software is a leader in digital experience monitoring. We develop software that provides the visibility IT teams need to design and support productive digital workplaces. Customers use our technology to perform workplace analytics, IT asset optimization, remote work management, and AIOps. Our product, SysTrack, is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. For more information, visit www.lakesidesoftware.com.

The 1E platform helps IT teams improve end user experience, tighten security, reduce costs, and evolve IT Operations from cost center to strategic enabler. Our platform contains 1E for Visibility, Control, and Compliance, 1E for Digital Experience Observability, and 1E for Service Desk Automation solutions. Modern, automated, real-time configuration and compliance for the entire IT estate. Decrease resolution times without leaving ServiceNow. Understand how end users feel about their digital environments by systematically collecting, measuring, and surfacing actionable end user feedback. Troubleshoot faster, respond quickly to security incidents and threats, and provide a better employee experience by resolving issues in minutes instead of hours. Automate common requests, eliminate the need for tickets, and free service desk agents to focus on high-value tasks. Improve device stability and performance with insights on software usage so you can remove whatever isn’t being used.

Centreon is a global provider of business-aware IT monitoring for always-on operations and performance excellence. The company’s holistic, AIOps-ready platform is designed for today’s complex, distributed hybrid cloud infrastructures. Centreon monitors the complete IT Infrastructure from Cloud-to-Edge for a clear and comprehensive view. Centreon removes blind spots, monitoring all equipment, middleware and applications that are part of modern IT workflows, from on-premise legacy assets to private and public cloud environments, all the way to the edge of the network, where smart devices and customers combine to create business value. Centreon is constantly current, able to support the most dynamic environments. With auto-discovery capabilities it can keep track of Software-Defined Network (SDN) elements, AWS or Azure cloud assets, Wi-Fi access points or any other component of today’s agile IT infrastructure.

Login VSI helps organizations proactively manage the performance, cost, and capacity of their virtual desktops and applications wherever they reside - traditional, hybrid, or in the cloud. Our Login Enterprise platform is 100% agentless and can be used in all major VDI and DaaS environments, including Citrix Virtual Apps and Desktops, VMware Horizon, and Microsoft Azure Virtual Desktop (AVD). With 360° proactive visibility, IT teams can plan and maintain successful digital workplaces with less cost, fewer disruptions, and less risk. Founded in 2012, Login VSI is headquartered in] Boston, Massachusetts, and Amsterdam, Netherlands. Visit loginvsi.com and follow @loginvsi.

MODA is a Microsoft Teams application that allows you to create personalized and collaborative dashboards, tailored to the specific needs of your team. As a 100% SaaS application, it offers easy deployment and simplified governance. Gain a clear overview of your entire Microsoft 365 environment without leaving Teams. Maximize the efficiency of your Digital Workplace by centralizing your business tools, communication, and resources and make them easily accessible on any device. Why choose MODA? With just two clicks, you can create a dashboard that perfectly aligns with your requirements. Choose from an extensive widget catalog curated by MODA, and effortlessly deploy your dashboard to target audiences through seamless Microsoft integration. Moreover, MODA offers a unique mobile experience to engage and strengthen the communication with your frontline workers. Enhance your employee experience in Microsoft Teams with MODA, and unlock the true potential of your team's capabilities today.

Proactively measure and manage the Digital Employee Experience. With a constant read on the pulse of digital employee experience, IT can continuously improve technology’s ability to engage, empower and delight people at work no matter where they work – any time, all the time. When IT is under pressure to make it all work, your next move matters. Discover all the real-time insight you need to resolve all kinds of disruptions before they happen. The cloud-native platform for managing digital employee experience. Nexthink Experience pinpoints issues and solutions, automates response and helps you continuously improve the employee experience.

The only remote access solution that includes patented technologies that stabilize and enhance the network, built specifically for the mobile and remote worker. A more intelligent way to deliver secure remote access, protecting users from risky content and securing enterprise resources from unapproved access. Get deep insights on remote workers, visualized in real-time dashboards. Diagnose issues, identify opportunities and take action to improve the employee experience. Your workforce is more distributed than ever, relying on the cloud to get work done from anywhere. You need security solutions that reflect the new normal, offering zero trust at the edge without ignoring the requirements of today. Get the best of VPN and the best of ZTNA in a single platform. No matter which OS or device mix your environment supports, and whether your strategy is primarily on-premise or in the cloud, you’ll be able to deploy it exactly in the way that suits you.

Workelevate is a DEX platform which supports end users for IT, HR and Field Ops related issues for enhanced employee experience. It seamlessly automates and deliver responses for IT Support queries with help of Self Servicing Conversational AI Chatbot, Self healing agent and fully equipped admin console. Our DEX platform is capable of integrating with ITSM's like Service now, BMC, Zoho desk, Symphony Summit and custom ITSM's. We can also integrate with HRMS such as, Darwin Box, Ramco, SAP Success Factors, People Strong and more. Our conversational chatbot integrates seamlessly with Google Workspace, Microsoft Teams, Slack, WhatsApp and leading browsers. For enterprise businesses that necessitate onsite support, we can tailor our service to include Conversational AI, Remote Support, and Onsite Support to meet the needs of the client. For smaller businesses, we recommend leveraging our 25+ years of experience and expertise in end-user management.