Best Customer Onboarding Software in Australia - Page 2

Compare the Top Customer Onboarding Software in Australia as of July 2025 - Page 2

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    Bites

    Bites

    Bites

    Using bite-sized visual content based on video makes conveying your training story easy and accessible to all employees. Record quick videos using your phone or convert the content you already have into video content. String clips and images together, weave and reorganize scenes effortlessly. Being ‘story-like’ and intuitive gets rid of the need for employees to onboard. Microlearning, or learning through focusing on 1 or 2 Bites of information, is the most effective way to teach employees who are time-pressed. Playlists let you take a big or complex idea and break it down into small digestible bites. Studies show that this has a huge impact on knowledge acquisition and retention. A playlist is simply a group of Bites, so you can make a playlist about anything such as a playlist for onboarding, compliance, or sales enablement.
    Starting Price: $3 per user per month
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    Acadle

    Acadle

    Acadle

    Create a conducive learning environment with interactive and engaging courses. Improve interaction and engagement through community and discussion forums. Structure your courses and successfully scale your business to be future ready. Attract prospects, grow your community, keep members engaged, create interesting discussions. Build strong relationship with your members. Unleash the real value of knowledge to explore the unfathomed depths of power. Connect with 100s of third party applications via our partners or using API. Structure your courses organised way according to needs. Allow users to generate their public URL to list badges and certificates achieved. Enable focused discussions within the lesson and allow user to take private notes.
    Starting Price: $39 per month
  • 3
    Atlas Oil & Gas

    Atlas Oil & Gas

    Source Logic

    Energy chemical & production software to manage your entire field operations. Atlas provides greater visibility, control, and optimization of business operations. The “Atlas” system is a cloud hosted application that helps companies manage oil field assets, chemical products and treatments, associated lab data, and customer leases. Atlas provides users view and manages customers and locations, analyzes lab reports, and tracks chemical product inventory and treatments. Dashboards and reports provide real-time decision-making and efficient monthly invoicing. Furthermore, a consumer portal offers a comprehensive view, reporting, and invoicing. Increases the efficiency of the organization as it helps in keeping the focus on the goal making decisions quickly and implementing their strategies faster as the layers of data are reduced which also reduces the time consumption for the analysis of the data.
    Starting Price: Free
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    Aligned

    Aligned

    Aligned

    Aligned is a powerful customer collaboration platform designed to streamline the sales and customer success processes. By consolidating everything buyers need in one place, Aligned eliminates the chaos of email threads, file sharing, and juggling multiple tools. It simplifies the buying experience, helping sales teams build strong business cases, track mutual success plans, and accelerate deal closure. With real-time collaboration, task assignments, and transparent communication, Aligned fosters better alignment between sales teams and customers, ensuring a smooth and efficient journey from prospecting to onboarding.
    Starting Price: $29/seat/month
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    Nivo

    Nivo

    Nivo

    You can have certainty that the person you are engaging with is who they claim to be. Nivo uses a combination of security, authentication and identity verification controls including biometric AI and encryption. Nivo’s e-signing has been approved by leading lawyers. Because of our extensive security controls and Onfido’s biometric identity verification AI, our e-signatures classify as Advanced Electronic Signatures under EU regulations and provide additional confidence which most e-signing providers lack. Financial institutions often use email to transfer customer data to partner organizations, sending large files on email chains. This opens the doors to data breaches. ‍ With Nivo’s Business-to-Business messaging, a provider can select which documents their intermediaries need, and provide access from one centralized copy.
    Starting Price: Free
  • 6
    Regale

    Regale

    3Sharp

    Build product experiences for any part of the customer journey. Tell your product story clearly and embed it anywhere. Create fail-proof presentations and engaging leave-behinds. Provide simple and memorable self-paced training guides. Self-guided demos allow people to experience your product without the worry of getting lost or breaking something. A simple and intuitive experience lets you clearly and effectively communicate value. Highlight key takeaways to leave people with a lasting impression of how your product can help. Regale Studio allows you to capture images, and animations, track where you clicked, and effortlessly assemble them into a demo. Create demos of desktop, web, and mobile applications in minutes to meet your unique needs. User-friendly tools let you easily edit and keep your demos in sync with your product as your team makes updates. Create the feel of a live experience, without the need to build and configure custom demo environments.
    Starting Price: $960 per year
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    Eyelet

    Eyelet

    Eyelet

    Eyelet is the fastest, easiest way to create powerful product tours, surveys, and in-app announcements. No-code software that increases your product’s stickiness. Create beautiful user onboarding guides that drive activation fast. Shine the spotlight on your new features with in-app product announcements and hotspots. Break complex onboarding processes into actionable guides and increase user satisfaction. Enable employees to understand and operate any software with on-screen guides. Convert free trials to paid users by creating interactive guides to walk new sign-ups through the steps to get started. Break complex onboarding processes into actionable guides and reduce time-to-value. We make it simple to collect and digest feedback and understand user sentiment. Conduct NPS surveys or create custom bots that fit your needs and utilize this data to make smart decisions about your product. Erase customer pain points with contextual product guides.
    Starting Price: $39 per month
  • 8
    Motion.io

    Motion.io

    Motion.io

    Motion.io is an all-in-one client portal and project management platform designed to streamline client work for service-based businesses. It offers loginless, white-labeled portals where clients can upload files, complete forms, track project progress, and communicate with teams without the need for account creation. Motion.io's task builder allows businesses to assign tasks that automatically remind clients to complete necessary actions, such as signing documents or submitting information. Motion.io also features electronic document signing, enabling clients to sign contracts directly within their portals. Its project tracker provides clients with clear visibility into each stage of their projects, enhancing transparency and reducing the need for status update meetings. The unified inbox consolidates all client communications, including messages and support tickets, into a single dashboard for efficient management.
    Starting Price: $19 per month
  • 9
    TeleSign

    TeleSign

    TeleSign

    Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes​.
  • 10
    CustomerSuccessBox

    CustomerSuccessBox

    CustomerSuccessBox

    CustomerSuccessBox is an AI-powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. CustomerSuccessBox’s vision is to use artificial intelligence (AI) and machine learning (ML) to automate customer onboarding, product usage analysis, and user communication. In doing so, it expects to lower the cost of delivering customer success services and extend the lifetime value of the end customer. And more importantly to remove the dependency on a full-time CS ops role to configure and calibrate the Customer Success platform. With CSI, CustomerSuccessBox recommends specific next best action for each account coaching CSMs to be more effective. CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent-pending technology is built to handle ~ 2,200 events/second to monitor
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    Apty

    Apty

    Apty

    Apty is a Digital Adoption Platform (DAP) that helps enterprises scale process execution across the tools they already use—including custom-built apps. While other DAPs only support select tools, Apty works across Salesforce, Workday, ServiceNow, Oracle, and proprietary systems—without heavy lift or complexity. Get your teams executing faster, with fewer errors and measurable results—no matter what software they’re using.
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    Hyarchis

    Hyarchis

    Hyarchis

    Offer your customers an entirely digitized onboarding experience while ensuring peace of mind with a fully automated regulatory compliance solution. Use innovative technology based on Artificial Intelligence so that your customers can quickly start their customer journey. We would be happy to tell you about Document processing, Identity verification, Risk Profile Assessment, and KYC Workflow. Ensure your regulatory compliance throughout the lifecycle of your customers with a fully automated solution powered by artificial intelligence. By continuously monitoring, you effortlessly pass strict controls and contribute to a healthy financial ecosystem. In addition, our products, Risk Screening, and Customer Due Diligence make your life easier. A comprehensive, digital document management system designed for efficient onboarding, remediation, and customer file lifecycle management. The tool balances efficient, compliant, secure data management and a seamless user experience.
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    iStart

    iStart

    iSolve Technologies Europe

    In everything we do, we love to challenge the status quo. We are inspired to transform your business, because as you grow we grow. We happen to make great platforms that will transform your business. Want to have a transformation meeting? Digital Customer Onboarding within Minutes! 56% of wealth managers say it takes an average of four weeks to onboard a customer manually. iStart enables swift, smooth and seamless customer onboarding experience. A uniform customer onboarding experience is vital for your business! We believe your business must focus on customer generating activities – automate customer enabling activities! Digital Customer KYC and Onboarding Platform! iStart is a digital customer onboarding platform powered with smart intelligence and automation tools. Our platform enables Banking, Insurance (BFSI) and other financial institutes to enroll and manage their customers online.
  • 14
    Onboard

    Onboard

    Onboard.io

    Organize, automate & manage customer onboarding from handoff to launch. Finally, software made specifically for customer implementation teams. Customer onboarding isn't meant to be one-size-fits-all. Every customer is unique, it's time to say goodbye to your inflexible templates. Onboard’s software uses variable customer requirements to create dynamic launch plans (aka Maps), saving endless time & energy and providing a truly customized onboarding experience. Stakeholders, both from your team (internal), and your customers' team (external) work off the same dynamic launch plans: providing end-to-end visibility, accountability and keeping everyone on the same page. Never again ask your team, "Where is this customer in the onboarding process?" Much of the onboarding process is repetitive, enable your team to launch more clients faster, with less effort. Provide consistent, reliable service & maximize customer ROI by reducing time-to-value.
    Starting Price: $99 per month
  • 15
    Affinity Canvas

    Affinity Canvas

    Affinity Canvas

    Turn your static designs into a finely-tuned and scalable service machine. Our simple designer makes it easy to take your current process and make it into clear, visual steps and stages; complete with assignments, assets, and full flexibility to adjust without having to start over. Onboard all of your clients through a single, simple dashboard. Real-time insights give you more control over time-to-value and retention. You’ll know exactly which parts of the process need your attention and innovation, and easily communicate up and down the organization. By giving your frontline employees a voice, you’ll more deeply understand customer pains and be able to optimize and innovate your process. Your employees will be more engaged and satisfied, and you’ll foster a culture of customer-focused problem solving.
  • 16
    CommandBar

    CommandBar

    CommandBar

    CommandBar will make your app easier to learn, so new users will convert better and require less onboarding. And once they become regular users, they'll have an easier time finding features and using your app, generating fewer support requests. Power users will love CommandBar, since it'll let them speed through common workflows. A cmd+k interface puts all your app's functionality into a single, searchable UI. Copy a code snippet, set up commands with our low-code Editor, then deploy. The Editor makes it really fast to prototype and ship, so you can easily add a new command without needing to find an engineer to build it for you. CommandBar is optimized for every major desktop browser, operating system, and web technology. CommandBar is optimized for performance: every interaction feels instantaneous. It'll give your users that new-computer-everything-feels-faster feeling.
    Starting Price: $149 per month
  • 17
    Jimo

    Jimo

    Jimo

    Target specific & segmented groups of users based on attributes, behavioral data, and momentum. Recruit participants for user interviews in context! Connect Jimo to your Calendar and let the automation do the magic. Engage your users in a laboratory where they can give feedback on surveys, figma design, maze concept, typerforms and more. Make sure users are aware of new features. Publish your latest updates, and improvements. Display it in-app as a topbar, a pop-in, or a snippet to boost engagement. Improve user engagement by sharing your latest product updates, new features, bug fixes, and more in a well-designed changelog.
    Starting Price: $99 per month
  • 18
    LearnRight

    LearnRight

    LearnRight

    LearnRight is the smart LMS that grows with you. An all-in-one training solution that tracks learning retention and measures results, LearnRight helps to uncover and close knowledge gaps, empowering learners to utilize their new skills everyday. LearnRight integrates with any website, allowing you to create a completely seamless user experience from your website to your training courses. Your learners will never know they’ve left your site. At LearnRight, we understand that switching providers can be daunting, but our dedicated team makes the process seamless and stress-free. We ensure the smooth transition of your existing content, courses, and user data by following a well-structured migration plan. We created LearnRight as a learning management system that solves employee, partner, and customer training for organizations that value personalization and quality over a quick sale. When you work with us, you receive continual support from an onboarding specialist.
    Starting Price: $750/month
  • 19
    Work-Relay

    Work-Relay

    Neostella

    Extend the power of Salesforce to keep critical work moving smoothly, and ensure it’s completed on time. Work-Relay centralizes workflow management and automation improves communication among team members, and tracks progress in real-time. Say goodbye to juggling multiple apps. Bring teams, tools, and data together in one central hub. Integrate tools and keep everything synced. Merge orders, inventory, and client management systems. With integrated communication tools, teams stay connected and informed every step of the way. Managing work from a single location provides the visibility needed to make smarter decisions and prioritize the right work. Automate forms, tasks, and workflows so your team can work with increased speed and predictability. As tasks progress from one team or phase to another, seamless transitions ensure continuity and reduce downtime. See the full spectrum of tasks, from incoming orders to installation schedules, all in a centralized dashboard.
    Starting Price: $35 per month
  • 20
    Canyou

    Canyou

    Canyou

    Canyou is an Australian small business process automation platform designed to streamline and communicate workflows. It enables businesses to collect and coordinate documents, forms, licenses, and certificates for their teams, all stored in one spot and synced with existing applications. Key features include government and custom forms, document collection, e-signature, identity verification, license and certification monitoring, and data synchronization. Canyou integrates with systems like Xero, MYOB, and Deputy, allowing businesses to continue using their existing payroll and time systems. The platform automates the collection and synchronization of business information, digitizes paper processes, and monitors compliance documents, minimizing risks associated with business compliance. It offers smart templates for common processes such as employee onboarding, client and customer onboarding, client identity verification, supplier onboarding, team training, and more.
    Starting Price: $30 per month
  • 21
    Valuecase

    Valuecase

    Valuecase

    Valuecase is a platform designed to streamline customer onboarding and sales processes by providing shared workspaces that enhance collaboration, automate tasks, and track engagement. It offers interactive onboarding plans with due date reminders and assignees, reducing the need for manual follow-ups. The platform allows for 100% automated customization, displaying relevant content and adjusting plans automatically through variables. Central visibility is provided through dashboards that track tasks, onboarding progress, and customer engagement. Valuecase integrates with CRMs like Salesforce and HubSpot, ensuring seamless data synchronization. It also supports various content embeds, including PDFs, videos, forms, and scheduling tools, facilitating comprehensive resource sharing in one place. The platform is fully GDPR compliant, ensuring secure tracking of customer activities. Users can start with best-practice templates and receive one-on-one guidance and training.
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    Whatfix

    Whatfix

    Whatfix

    Whatfix is a leading Digital Adoption Platform that helps companies deliver modern and easy onboarding, effective training and better support to users through contextual content displayed at the time of need. Whatfix powers-up software solutions by lending incredible simplicity, intuitiveness and personalization. Several Fortune 500 enterprises worldwide trust Whatfix to ensure quick ROI on their technology investments and improve end-user productivity and performance.
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    Docupace

    Docupace

    Docupace

    Docupace is a solutions provider focused on digitizing and automating operations in the financial advice and investment industry. Financial services firms use the Docupace Platform (a cloud-based, integrated software suite) to reduce back-office expenses, improve efficiency, strengthen recruiting, and enhance the experience of advisors and their clients. The Docupace Platform is an adrenaline shot for thriving advisory & investment firms. Deploying our dynamic, scalable platform empowers firms to: Bring on more advisors; Improve client satisfaction and confidence; & reduce costs & headaches in the back office. The Platform isn’t a single point solution that only solves a specific problem—it eliminates friction from the system. With dynamic workflows that bridge the gaps between investors, advisors, and the back office, the Docupace Platform keeps everyone on the same page, reduces admin time, eliminates errors, lowers costs, & turns common complaints into satisfying interactions.
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    Tallyfy

    Tallyfy

    Tallyfy

    Tallyfy is Workflow Made Easy®. You can search everywhere – but you won’t find a more satisfying product that automates all your workflows, forms, tasks, processes, approvals and even documents. Tallyfy integrates beautifully with your existing apps. See what customers say. Tallyfy is a workflow and process management platform that lets you capture and automate every process in your company without coding, without flowcharts and without complexity. Many flowcharts, documentation tools and project management tools are pretty but ultimately – useless. Choose a task automation system that’s pretty and useful. If you want to permanently eliminate stress at work – start Tallyfying now. Capture tribal knowledge into a system. Create blueprints you can actually run – without complex flowcharts, messy documents or code. Training and automation has never been this powerful and easy.
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    Mystro

    Mystro

    Mystro

    Mystro is a simple data collection and client onboarding tool built for speed, flexibility, scale, and growth. We bring together everything that's required to onboard clients and collect their information. Mystro products provide a flexible, modern and straightforward client-facing experience that satisfies today's customers' demands, saves you hours per deal and represents your business in the best way possible. Mystro makes complex forms simple and beautiful. The easy-to-use and feature-packed form builder lets you quickly create conversational multi-page online forms or start with pre-configured templates. A feature-rich document collection and eSign system will completely automate your document collection processes with auto-generated checklists, PDF merges, Digital Signatures and reminders.
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    WalkMe

    WalkMe

    WalkMe

    Empower users to keep pace with technology by enabling true digital adoption. WalkMe’s Digital Adoption Platform (DAP) makes it effortless to use any software, website, or app. Combined with proactive, step-by-step guidance, our comprehensive solution analyzes and automates processes so users can complete tasks easily in the moment of need.
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    ZignSec

    ZignSec

    ZignSec

    The best solution to business tasks of KYC, AML and verification procedure. Our software verifies over 3,000 government-issued documents from more than 190 countries. That's millions of verified identities a year and a lot of people working behind the scenes to help make the lives of millions, and one day billions, of people safer online. Automate the KYC & AML. Utilize the best customer experience. Award-winning customer due diligence software designed by ZignSec: 👉 Perform the verification quickly and in automated mode to give your users a great experience. 👉 Receive full compliance with the regulations and standards of eKYC with the platform that has successfully completed an audit by Big4. 👉 The best document recognition on the market, including non-Latin languages. 👉 Save money if your customer needs more than one attempt at verification.
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    GuideCX

    GuideCX

    GuideCX

    GuideCX® is a client implementation and onboarding project platform that helps you invite, guide, and engage internal and customer teams in a transparent process that delivers value faster. You only get one chance to make a first impression. A smooth and transparent client onboarding and software implementation process is key to putting your best foot forward. Get visibility when you’re onboarding new customers with the industry’s only enterprise-level reporting engine. The GUIDEcx Navigator gives you the ability to forecast, optimize, and automate your client onboarding. Customer retention is won and lost during the first 30 days of the onboarding experience. If you treat the customer onboarding experience as an afterthought, your contract with the client will become just that – and who wants to leave money on the table!
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    SmartKarrot

    SmartKarrot

    SmartKarrot Inc

    SmartKarrot is a cloud solution for Customer Success & Account Management, allowing teams to manage Customer Growth (Expansion, Retention & Renewal) with a platform focus on Intelligence & Automation. 1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently. 3. Our New Age Design with a PLG mindset allows for a great experience for users. 4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.
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    EasySend

    EasySend

    EasySend

    EasySend is a no-code platform that transforms customer journeys by simplifying and automating processes such as claims, loans, applications, and quotes. By enabling companies to create fully digital customer experiences, it streamlines data intake and automates workflows. With integrations, e-signatures, and advanced analytics, EasySend empowers businesses to deliver faster, more efficient services to their customers. Trusted by leading global enterprises, EasySend ensures privacy, compliance, and security with international standards such as GDPR, HIPAA, and SOC 2. From digital onboarding to enterprise-grade solutions, EasySend accelerates your company’s digital transformation.