Best Customer Engagement Software in South America - Page 4
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Compare the Top Customer Engagement Software in South America as of April 2026 - Page 4
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1
ContactPigeon
ContactPigeon
ContactPigeon is an all-in-one eCommerce marketing automation platform that helps enterprises engage, nurture and convert their website visitors to customers, via an omnichannel approach. The platform offers proven eCommerce automation, contact management, list segmentation, easy drag and drop email campaign generator and all the necessary tools an enterprise needs to massively scale up across multiple channels - emails, web, SMS & push notifications. ContactPigeon has more than 250 enterprise customers in the US and Europe. TNW, Fortune, smartinsights.com, and smallbizdaily have featured ContactPigeon in the past. Resolve your customers’ issues instantly with pre-determined conversations that will kick off the conversation. Promote your brand with efficient, AI-generated predictions based on previous visitor behavior. Trigger custom-made messages to nurture or to follow up with your visitors.Starting Price: $165 per month -
2
Airim
Airim
Use Airim's AI-powered Personalization Engine to autonomously show the perfect content to users based on their in-app or on-site behavior, preferred language, demographics or acquisition channel (like the ad campaign they came from). Add custom attributes via APIs or simply import customer tags from your preferred CRM or marketing automation software seamlessly. Turbocharge your knowledge base with hyper-personalization capabilities. Embed Airim’s functionality anywhere on your website or app. Our AI-engine works round the clock to show extremely personalized content to your visitors, delivering a stellar customer experience. Visualize what's ticking among your users. Our AI engine tracks trending keywords, content engagement patterns and gives you automated suggestions to improve your knowledge base. Drill your entire data down by your favorite variables and observe real-time changes.Starting Price: $49 per month -
3
SpiceCRM
SpiceCRM
Being flexible and user-friendly is key to CRM adoption. Not only does SpiceCRM provide a unique user interface but it also adapts the use and the environment and provides a unique user experience. Use it when and in what form you need it. It will adapt to your need and environment. Use it on the Desktop, on the tablet, as a mobile app on iOS or Android. Use it in Outlook or as part of GSuite. Use it with Lotus Notes. And if that is not enough the flexibility will allow you to further adapt it and match your business use cases. Speed matters and is the base to make users love and use a system. All we do focuses on building fast and reliable applications that deliver an outstanding and intuitive user experience. Drive user Adoption and thus data quality and the Value of CRM. Built on open standards this enables you to easily integrate. You will also find resources to support and operate the System since you are not locked into proprietary standards.Starting Price: €39 per user and Month -
4
Capture by MOVology
Capture® Powered By MOVology
Capture® is the first ever patented software that helps you capture more leads from your website traffic. Finally there is a way to identify and remarket to your lost web traffic, reinforcing your lead generation strategy for a stronger ROI.Starting Price: $0 -
5
Mobile Locker
Mobile Locker
Empowering Pharma Sales & Medical Affairs teams with a simplified, streamlined, and fully compliant digital platform. Accelerate sales by delivering the right content to the right people on any platform with complete visibility into prospect interactions. Streamlined compliance was built in from the ground up. We play well with Veeva Vault, Veeva CRM, and other common pharma utilized platforms. Our data-driven tools drive valuable insight into content performance. Seamless onboarding allows you to spend more time on sales and engagement with prospects. We know how important compliance is to your business. MobileLocker makes it easier than ever before. Whether your team is on a mobile device, desktop, online or offline, they always have access to the most current version of any asset you upload. Easily set expiration dates and distribution for all your content.Starting Price: $30 per month -
6
Pushnami
Pushnami
Send the right message at the right time. Capture your audience, intelligently market to them across web, mobile and email, and grow your revenue. How It Works One platform for all your subscriber messaging. Push your offer to the right subscribers at the right time, no matter where they are or what device they’re using. Our platform leverages machine learning technology to predict optimal content offers and delivery times. It learns and grows with you to maximize subscriber lifetime value. Your business is unique and so are your marketing challenges. See how Pushnami can help you meet your business goals.Starting Price: $449.95 per month -
7
SocialWeaver
SocialWeaver
Our tag-driven content scheduler can help you establish a bottomless content queue and recycle your evergreen content automatically. Write one post, then quickly tailor the content for each network. Preview how the post will appear on every platform as you adjust the length, media, and hashtags in seconds. Don’t let your past creative genius get buried in the depths of your social media profiles. Any content you create is safely stored for you to view, edit, and re-use whenever you’d like. Managing a growing content library can be time-consuming; that's why we built advanced content filters in every view. Even your oldest content is never more than a few clicks away. Enable your advocates to share and engage with your content directly from Slack, Microsoft Teams, and email. No hoops to jump through, single-click actions.Starting Price: $49 per month -
8
Influence
Influence
Influence is a real time social proof application that helps you in converting more sales and leads. Influence features have been crafted after extensive research with customers & studying its impact on conversion rates. Only when they bring real conversion lifts to customers, that's when we release it out to rest of the users. How it works? 1. Install pixel 2. Make a campaign 3. Sit back & monitorStarting Price: $15 per month -
9
Sendlane
Sendlane
Sendlane empowers B2C & B2B businesses to track, personalize, and automate their customer journey. Focused on Content Creators, eCommerce Brands, SaaS Applications, & Digital Agencies - we offer a complete suite of tools driven to help increase ROI and maximize your customer LTV.Starting Price: $25.00/month -
10
Zoho CRM Plus
Zoho
Your customers deserve a better experience. Zoho CRM Plus is a unified customer experience platform that helps you deliver an exceptional experience to every customer across all stages of their lifecycle and convert them into brand advocates. Engage with customers across multiple channels at each stage of the lifecycle. Get the right context across different media and stay notified in real-time. Manage conversations with multiple teams in one single thread. Better customer experience begins with aligning all your teams and making sure they keep customers at the center of whatever they do. Zoho CRM Plus unifies your marketing, sales, and support teams and provides them with the proper toolset so they can do just that. Work intelligently across all of your teams using Zia, Zoho's AI-based voice assistant. From predicting business trends, to suggesting the best time to contact a customer, to finding email and ticket sentiments and to providing intelligent business dashboards.Starting Price: $60.00 per user per month -
11
NHANCE NOW
NHANCE NOW
The operating system for conversational business Deploy Intelligent Bots that automate customer interactions to reduce operational challenges and simplify customer experience. Digital Conversations have fundamentally changed the way we communicate and interact today. Be it asking Alexa to play our favourite song or ordering pizza over Facebook Messenger or getting styled with real time advice over interactive conversational apps, the way we get things done has changed. This new behavior is already driving a generational shift in how consumers connect with businesses today. They are expecting natural and personal conversations in every interaction with you, just the way they converse with their friends and family. It's why every business is undergoing a conversational makeover NOW. Simplifying the way consumers interact with their brand by enabling a conversational layer to their CX. -
12
IVCbox
SmartLAb
We are a group of people who are passionate about our business. Our main mission is to create useful products for you. Our strength is faith and unanimity in what we do. Everyday we work hard to facilitate customer service around the world. We love the beauty in simplicity. We make sure our products are easy to understand and easy to use. Or at least, that’s what our clients have told us. We are on a new journey of growth, building on our most formidable assets: our products, our financial strength, our global reach, and our strong commitment by our management to our employees worldwide. However, our success is only possible through the support of our clients - your support.Starting Price: $99 per month -
13
WorldCard Team
PenPower Technology
Recognize business cards. You can export the stored business card data as a CSV file before the expiration. If you also want to keep the business card image files, please contact with PenPower customer service. Attention! After the subscription expires, the system will keep the user data for 180 days. If the user does not renew the subscription within 180 days, the system will automatically delete all the data. To ensure the best performance from WorldCard Team, the max amount of users of NAS edition is under 20. The recommended amount of users of Basic edition is under 100. As for Windows Server edition, the maximum number of users will vary depending on your server performance. You can import the contact data to WorldCard Team from WorldCard or WorldCard Mobile. When you set up the WorldCard Team system for your company, we suggest that you can transfer all contacts to WorldCard Team instead of continuing to use WorldCa -
14
PxidaCX
Pxida
Actionable insights to grow your business. Pxida’s detailed analysis provides clarity on the actions you should take to create happier customers and improved financial results. Pxida will ask you some short, simple questions to tailor the appropriate survey for your business. There is no complicated and time-consuming survey programming required or the extensive effort and thought often needed in adjusting the very generic surveys found on other platforms. You will be using analysis and surveys designed by our highly experienced market research experts and data scientists utilizing the latest analytics technology. We employ the experts, so you don’t have to! Imagine the power of understanding, not just what they think, but how they also think of your closest competitors in a way that enables you to focus on what’s most important to bring more delighted customers to your business.Starting Price: $24 per month -
15
Stampede
Stampede
Growth for your hospitality business. Essential tools to get customers returning and grow your hospitality business. Time saving technology that helps you succeed. WiFi that brings customers back. By increasing repeat visits by just 5% you could increase profits by between 25% and 125%. Our system makes it easy to keep customers engaged without spending hours each week on marketing. If you have wireless internet access points or hardware, you’re ready to go. Upload your logo, background and ask a couple of questions to learn more about your customers. Engage with your customers through automated marketing messages. Once you’re all setup, watch customers return and your business grow. Use real-time analytics to learn about your customers. Build insights into behaviours and interactions.Starting Price: $50 per month -
16
Salesdoor
Copilot Provider Support Services
Salesdoor is a Unique Customer Relationship Management Solution specifically designed for specialty pharmacy, pharmaceuticals and healthcare industry. Having vast practical experience in specialty pharmacy services we exactly know your needs. You need a system that can adopt your unique workflows seamlessly and don’t require complex configurations to get started. Stay connected to your clients with Salesdoor. Manage all communication and marketing using all in one platform. Built in contacts library enables you to reach out to more potential clients and grow rapidly. Salesdoor’s state of the art lead tracking allows you to grow, target and retarget your leads at every stage of your sales funnel. With Salesdoor, you don’t need any other tool for project management, sales, marketing or internal team performance tracking. Salesdoor is specifically designed and build for companies who need to engage physicians and medical staff to sell products and services.Starting Price: $45 per user per month -
17
Bonjoro
Bonjoro
Boost customer engagement with perfectly timed personal videos. Whatever the touchpoint, Bonjoro's simple platform and powerful integrations make it easy to convert your customers with video. Quickly build trust with new leads and stand out from the competition. Get more replies and start conversations that lead to conversions. Make sure buyers feel appreciated so they advocate your business to their network, and purchase from you again and again. Welcome new users personally to ensure they take the right steps to activate with your service, get value and stick around long term. Don't be out of sight and out of mind. Remind clients you care, update them on your service, and retain valuable long-term relationships. Bonjoro works in tandem with your existing business tools. Choose from over 1000 possible integrations to power your Bonjoro campaigns. Create goal-based campaigns based on specific parts of your customer funnel.Starting Price: $12.50 per user per month -
18
Serendipify.Me
Serendipify.Me
Serendipify.Me is an acquisition, activation, engagement and retention solution for academic, commercial and non-profit organizations. Our customizable matching algorithms help your users to find actionable connections within multiple, ad-hoc groups defined by your organization. These strong connections can lead to meaningful collaborations and profitable long term partnerships.Starting Price: Free -
19
Pemcards
Emotion
No matter how many thousands of people see a picture, matter how many people remember it... How many opportunities are you missing with all the photos taken by your customers that your company is not taking advantage of? Pemcards provides its Business customers with different solutions for brand promotion and engagement campaigns through the sending of postcards by users. On the end user side, a Pemcards app is available free of charge on Apple and Google stores that allows to send one or more postcards for free through the acquisition of credits for sending. The credits can be provided by our business customer through a pre-purchase and are linked to the marketing campaign. Each time users send a postcard, their logo, a pay off and a QRCode are automatically inserted in the back of the card. The customer will also have access to reports with: First name Last name of the user. Email address. Date of sending the postcard. Country of destination of the postcard.Starting Price: $1.87 one-time payment -
20
Platos
Pax Republic
Plaetos Big questions need to be discussed, not answered. Identify issues and explore solutions with Plaetos virtual roundtables for insightful discussions. At scale. Your tribe, your insights Plaetos is a safe, moderated virtual forum for your people to contribute their knowledge, feelings and ideas. Scale your leadership with employees, suppliers, key customers, shareholders, citizens, communities or students. sightful discussion by design We're making every discussion count and making sure you get the most out of it by enabling: Safe Speech.. Creating a safe, fair, anonymous (when needed) and moderated environment that helps you expose your insights without exposing your people. Many: Many. Enabling participants to develop asynchronized cross-discussions amongst themselves, not just with you. Smarts At Scale. The ability to moderate, identify issues, explore solutions and get a sense of sentiment, no matter how big the discussion gets. Fit IT To ZoomStarting Price: $195 per month -
21
PRSONAS™ Digital Experience Platform
PRSONAS by nuMedia Innovations
PRSONAS™ is a custom digital workforce that improves your staff's productivity while maintaining an engaging human-like user experience for your customers. PRSONAS™ uses natural expressions and conversation in almost any language including American Sign Language. Let our experts help you create a custom character that will be your perfect brand ambassador. Your human staff members are free to handle higher-value tasks, and leave the mundane, repetitive tasks to PRSONAS™. We simply integrate an engaging personality with your existing software solutions allowing you to provide the highest level of customer engagement while reducing your operating and onboarding costs. That is the power of the PRSONAS™ personality.Starting Price: Varies -
22
Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month -
23
AnnounceKit
AnnounceKit
Engage visitors with an eye-catching notification widgets that allows them to quickly overview your latest updates. See how users feel about new updates. Allow them to respond by clicking on emoji or send a comment directly. Let them know that their voices are being heard. If users are away from your website or product, you can still keep them in the loop with the latest product updates by sending a notification straight to their inbox. Segment your users based on any property like their role, location, past events or basically anything. Send your posts to only the relevant users based on their segments. If your audience speaks multiple languages, so can AnnounceKit. Create posts in multiple languages, easily publish translations and provide a completely localized experience for all of your users. Update your team about releases over. Slack or anything else. Inform your clients if something will be deprecated. Beautify your changelogs, offer users some eye-candy.Starting Price: $49 per month -
24
Cloodot
Cloodot
Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Multiple agents can collaborate and manage channels like WhatsApp, Google messages, and more which is not possible using original native apps. Life saver for customer relations agents easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools to get detailed insights into all your channels and your employees' performance.Starting Price: $39 per month -
25
CoreInteract by Altigen
Altigen Communications, Inc.
Engage your customers throughout their entire journey – via voice and digital channels (chat, email, SMS, email, and social media). Integrate business communications with business systems, providing valuable information to your employees at every customer touchpoint. CoreInteract's simple drag and drop design enables you to quickly manage workgroups and routing rules to meet your unique business requirements. Configure the order and priority of which workgroup will receive inbound customer requests. CoreInteract allows you to manage your interactions natively in Teams without the need of a separate desktop application or software to install. Workgroup calls are clearly marked for your team members to easily differentiate between a customer call vs an internal call. CoreInteract can retrieve a Dynamics 365 customer record with each answered call, giving you more control and customer insight than ever before, including the ability to call a customer directly within Dynamics 365.Starting Price: $15/mo/user -
26
SmartHead
SmartHead
We are SmartHead, the sustainability and ESG SaaS tool for savvy, forward-thinking companies that care about the future of our planet and their business. Because sustainability saves money, boosts brand reputation, and secures the loyalty of customers, employees, partners and investors. By measuring your progress toward being a sustainable business, we show you exactly where your initiatives are working and where they need a little boost. That way, you’ll know where you're headed and how to get there even faster. We'll also help you communicate your success to stakeholders and customers, because sustainability is one thing you're definitely allowed to show off about. SmartHead helps companies to communicate their sustainability. SmartHead is a B2B platform dedicated to empowering all companies to transition durably. We make sustainability the new norm, by empowering all companies to transition durably.Starting Price: €45 per month -
27
Aimylogic
Just AI
Build chatbots, AI-powered calls, and actions for voice assistants that understand your customers' intents. Collect and qualify more leads from existing channels: your messengers, website and social media. Chatbots can independently process up to 80% of routine requests. If necessary, the chatbot will transfer the conversation to a specialist. The chatbot can accept payments and expand the sales funnel. The chatbot collects user feedback so you can improve the user experience. The chatbot reminds about the abandoned cart, notifies about special offers and the arrival of new products. Intents allow chatbots to make sense of an issue. They identify the customer's problem and respond according to the logic of the scenario. The Aimylogic-developed chatbot is trained to recognize greetings, goodbyes, consent and rejection, gratitude and even curses. Just insert the block you want into the scenario.Starting Price: $89 per month -
28
Upzelo
Upzelo
Upzelo's customer loyalty and reward programs are crafted to boost your business's growth. Make each purchase a celebration with a bespoke program that's easy to set up and launch in minutes, all without needing any coding skills! Should you require assistance, our support and migration teams will guide you at every step. It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo is an all-in-one customer loyalty and rewards platform. Transform one-time buyers into lifelong customers.Starting Price: $47 per month -
29
B2Chat
B2Chat
B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.Starting Price: $80 per month -
30
kustomeroo
kustomeroo
The modern CX platform for healthcare, retail, finance, and more. Identifying issues and delivering customer needs on first contact. Live video customer support on any website. One of the best ways to build trust with your customers is to use two-way communication channels like video chat, particularly when they are having issues. Video chat enables the agents to quickly gauge the problems faced by the customer and it is way less time-consuming than the customer trying to explain the problems over the phone or typing it in live chat and then the agent trying to explain the resolution steps over the phone and so on. A high level of personalization that, in the virtual world, is only achievable through video chat, builds better customer relationships and loyalty. This goes a long way in increasing the lifetime value of a customer. Customers also feel more connected to the company and feel that they are being cared for and their problems are being heard.Starting Price: $19 per month
