Best Customer Advocacy Software in Japan - Page 2

Peerbound is an AI-powered customer proof platform that helps companies find, unify, and activate customer voice data to turn it into revenue-driving content by listening to all customer touchpoints such as call recordings, reviews, webinars, and interviews to uncover advocates and proof points without manual searching; it then creates on-brand customer stories, slides, case studies, and marketing assets in minutes by transcribing and drafting content, eliminating weeks of manual writing, and delivers the most relevant proof directly to sales reps in the tools they use so they can leverage it proactively in deals. It centralizes customer proof at scale, reducing reliance on ad-hoc processes and scattered repositories, and integrates with existing tech stacks to ensure no valuable insights are missed, helping teams maintain a fresh, always-on advocacy flywheel.

Mention Me's software powers referral marketing and customer retention for 400+ brands worldwide, including Farfetch, PrettyLittleThing and Zipcar. Mention Me Refer incentivises word-of-mouth to turn customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customisable customer journey offers 20 languages, 15 reward types and 16 sharing methods including unique name share feature that delivers 35% more referrals. Optimise performance with advanced AB testing and segmentation. Best suited to businesses with 4000+ monthly orders.

Duel has developed both the technology and methodology to enable purpose-led brands to drive organic growth through word of mouth and advocacy. Committed to working with brands that put people and the planet over profit, Duel is demystifying word-of-mouth marketing and breaking a brand’s reliance on digital advertising and other short-form marketing practices to build movements and deliver growth. Duel’s product is a Brand Advocacy Platform that drives organic growth and retention for high passion brands. The platform scales management of the brand’s relationship with thousands of their advocates through Advocacy Programs that engage, retain and drive word-of-mouth sales. The platform combines different advocacy tools (including brand challenges, UGC, referrals, loyalty, affiliates and surveys), under one platform so brands can build rich, customer membership clubs and VIP programs with airline style ‘status’ tiers, groups and segmentation.

SaaS platform with 70+ Customer Experience-Flows to serve CRM and Marketing for mid-sized companies and enterprises. We help generate revenue at customer journey touch points. All our CX-flows ready-to-go, so you don’t need to wait for IT or ‘Implementation Partners’ to shine as marketer. Manage Audiences and run Engagement Programs, Member-get-Member, Loyalty Programs, Discount Schemes, VIP Clubs, Advocacy Engines, Look-at-Me Programs and more. Provide your customers with CX that increases conversion, engagement and revenue. Before the rest does.

Social proof at scale. Our software captures and transforms customer feedback into case studies, testimonials, reviews, and more. Back up marketing claims with hard data. Capture hard-to-get ROI metrics and operational results from your customers to build trust with buyers. Fuel vertical and persona-targeted marketing. Slice and dice customer feedback by persona or vertical to generate powerful targeted content. Rise above the noise in competitive markets with customer proof points that differentiate your products from the competition. Get social proof points to use across the buyer's journey. Get dozens of new references, polished case studies, and targeted testimonials to use across sales and marketing initiatives. Capture feedback, validate response data, publish new customer stories, and use them to boost engagement with your marketing campaigns—in a fraction of the time it would take with traditional methods.

We help the world's leading organizations stay ahead of the game through customer collaboration. Bulbshare is the place where audiences shape the content they consume, the causes they care about and the brands they love. A collaborative tech platform that brings brands and organizations closer to their customers than ever before - building online communities that enable conversations, collaboration and co-creation. We're driven by the belief that through harnessing the power of real people to shape their experiences, we can create better brands and better institutions that are more firmly rooted in the interests of the audiences they seek to serve. We build customer communities anywhere in the world, providing insight, content and ideas in real-time - straight from the voices of your customers. A new breed of instant, more cost-effective consumer insight - driving smarter product, service and brand decisions.

Cinefly is a media-tech company specialising in user-generated video content. Our platform lets you co-create video content with anyone, anytime and anywhere around the world. With our customer portal you can request, select or create your own storyboard and then push it out to anyone, anytime and anywhere around the world to co-create video with you. Underpinning our state of the art video platform is big-data analytics that lets you create stories with the highest potential for reach and engagement. Instantly source user-generated video content for your own branded content without the hassle of IP rights. You can also easily curate content and allow users to only share the videos you approve for release. With every storyboard you deliver on our platform our machine learning algorithms learn, grow and become smarter offering your creative teams amazing insights that lead to better and better stories.

Champion is an AI-powered customer marketing platform that helps you engage your happiest customers and build lasting relationships that deliver ROI. In the era of efficient growth, customer advocacy is no longer a nice-to-have, but a need-to-have. Champion arms you with an AI-enabled platform to create unquestionable value that your CFO can't ignore. Build an operationalized advocacy strategy that goes beyond silos, and generates momentum at every point in the customer journey. Identify hidden advocates in your customer base, and activate them to drive growth across the full funnel. Seamlessly measure your impact, track patterns of top users to drive adoption, upsells, and renewals. Get proactive alerts when Champions leave accounts or risk is detected. Never scramble for a reference again. Accelerate deals by seamlessly connecting your opportunity with the perfect reference at the right moment.

Zuberance is a full-service Word of Mouth marketing company. We create, manage, and power. Brand Advocate & Brand Ambassador programs that drive positive Word of Mouth and sales. Boost your ratings on third-party sites with SEO-friendly reviews. Get valuable Advocate testimonials, case studies, videos, and more. Generate thousands of referral leads that turn into sales. Get Advocates to answer prospects’ questions, driving leads and sales. Create an online hub for your Advocates, and reward them. Track and optimize campaign results in real time. We identify Advocates via brief online surveys, social listening, and direct Advocate engagement. In short, we build your database of Advocates. We make it easy for Advocates to recommend your brand and products via positive reviews, stories, referrals, communities, and more. We measure and optimize Advocate marketing results. Plus, we give you custom reports and actionable Advocate insights.

AI Powered Community Platform for Your Customers, Employees and Influencers. NextBee's core platform allows you to easily create rich communities for each segment of your audience. NextBee’s CX360 platform puts together the ultimate marketing toolbox in your teams’ hands. With a 360° approach to customer engagement, CX360 comes equipped with features that are focused on increasing retention, CLV, new customer acquisition, brand advocacy feedback, onboarding and training, personalized communication all while building overall brand affinity. From initial program participation invitations to reward fulfillment, we help you create a workflow focused on success. Our consultative approach helps you capitalize on our smart controls & extensive list of promotions for quick adoption and long-term growth of your engagement programs. Every type of incentive and every user interaction we support is based on thorough results analysis.