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About

GovQA’s Public Records Request Management software handles more Freedom of Information Act (FOIA) requests for state and local government organizations than any other software provider of its kind. Our patent-pending tools like in-line deflection which delivers detailed requested information before a request is submitted; powerful duplicate request flagging and linking; and tiered request processing all greatly reduce repetitive work, limit the opportunity for errors, and make it easy to collaborate with relevant parties. If you have a public records problem; we have a solution! The GovQA public records (FOIA) platform combines our proven knowledge base, rules engine, workflow, and payment technologies to provide a comprehensive Public Records Software Management System that works across all departments and is configured to your specific needs. Patent-pending deflection tools deliver requested information in-line and before a request is submitted.

About

Discover the proven public records and case management platform built to deliver secure, scalable, and efficient solutions. We offer small and mid-sized public agencies a turnkey solution that's trusted, modern, and cost-effective. There's no need to purchase multiple user licenses or add servers. Our reliable, proven, and easy-to-use software solutions simplify workflow and ensures compliance for your record requests and case management. cloudPWR is proud to partner with Accela, a leading national provider of government software solutions. Our HIPAA-compliant statewide cannabis patient and provider registry software is now available nationwide through Accela. Our workflow and case management platform offers an intuitive "drag and drop" framework that can be quickly configured by the user for all types of business processes, streamlining and automating repetitive tasks, saving time, reducing data-entry errors and increasing productivity.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Government agencies and companies interested in a solution to manage their security and operations

Audience

Government organizations seeking a workflow management solution to streamline and automate repetitive tasks

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

WebQA
Founded: 2000
United States
www.webqa.net

Company Information

cloudPWR
United States
www.cloudpwr.com/government/

Alternatives

Alternatives

Libria

Libria

MSF&W
Tyler Eagle

Tyler Eagle

Tyler Technologies
Telerik Test Studio

Telerik Test Studio

Progress Software
NextRequest

NextRequest

CivicPlus

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Accela
Amazon Web Services (AWS)
Box
Google Cloud Platform
Microsoft Azure
Prevalent

Integrations

Accela
Amazon Web Services (AWS)
Box
Google Cloud Platform
Microsoft Azure
Prevalent
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Claim WebQA and update features and information
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