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About

VirtualPBX stands as an acclaimed Business Phone System Provider, renowned for its award-winning services. Offering industry-leading features, boasting 99.999% reliability, and competitive pricing, VirtualPBX equips businesses with top-tier communication tools for seamless unified communications. Catering to a diverse range of enterprises, from entrepreneurs to contact centers seeking a complete contact center solution. VirtualPBX serves as the ultimate destination for modern business VoIP needs. With plans starting at just $9 per month, VirtualPBX ensures accessibility and excellence in communication solutions. Get a free demo today!

About

Wildix UC&Cs turn your PBX into a new business tool accessible via the browser on your PC or smartphone. UC&C is no longer an advantage only available to large enterprises: today, even small to mid-sized companies can benefit from these strategic tools. The new generation of business communications systems (PBXs) can reduce costs by an average of 50% (sometimes up to 75%), increase your productivity, and facilitate business and technical complexity. But, if you make a mistake when choosing a strategic infrastructure such as the business PBX, you know you will lose customers and money. UC&C must be projected to let you reduce your costs and increase your performance in a measurable way. And it must be designed to be secure without the need to purchase additional applications.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any Business, Anywhere

Audience

Businesses of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.2 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

VirtualPBX
Founded: 1997
United States
www.virtualpbx.com

Company Information

Wildix
Founded: 2005
Estonia
www.wildix.com

Alternatives

Alternatives

MyOperator

MyOperator

VoiceTree Technologies

Categories

VirtualPBX Business VoIP is a premier solution in the cloud communications industry, designed to meet the needs of businesses of all sizes. With over 27 years of experience, VirtualPBX delivers a robust and reliable VoIP service with 99.999% uptime, advanced features, and exceptional customer support. As a US-based, privately held company, VirtualPBX is dedicated to providing award-winning 24/7/365 customer service and scalable solutions that grow with your business. Small businesses can also benefit from average savings of 40-80%, making VirtualPBX both a cost-effective and highly reliable choice for business communication.

VirtualPBX Contact Center is revolutionizing the market for small to medium-sized contact centers. With over 27 years of experience in the cloud communications industry, VirtualPBX offers a comprehensive and personalized approach to remote contact center solutions. As a US-based, privately held company, VirtualPBX brings award-winning 24/7/365 customer support, scalable and reliable software with 99.999% uptime, and infinitely customizable call flows and queue options to ensure that each client's unique needs are met.

IVR

VirtualText is a complete text messaging solution that helps businesses connect with customers and employees using their existing phone numbers. It's an all-in-one platform for sending and receiving SMS and MMS messages, bringing all your text-based conversations into a single, easy-to-manage system. How It Works VirtualText simplifies communication and helps you work smarter. Here’s a look at its key features: Shared Inbox: Multiple team members can access a single inbox to manage all text and web chat conversations. This keeps communication history in one place, so no one misses a message. Automated Messaging: Save time by automating your texts. Set up automatic replies, schedule messages for later, or create drip campaigns for marketing promotions, reminders, and follow-ups. Contact Management: Keep your contacts organized and your messages targeted. You can segment audiences and use keywords to automatically add new subscribers, making sure the ri

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Softphone Features

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

Salesforce
CASH+ Call Accounting Software
ContactQ
Dropbox
Dubb
Feelingstream
Freshdesk
HubSpot Customer Platform
IpSCAPE
Legrand CRM
Microsoft Outlook
Nango
Rezlynx
SAP Business One
Sugar Sell
Vtiger CRM
Zapier
webCRM

Integrations

Salesforce
CASH+ Call Accounting Software
ContactQ
Dropbox
Dubb
Feelingstream
Freshdesk
HubSpot Customer Platform
IpSCAPE
Legrand CRM
Microsoft Outlook
Nango
Rezlynx
SAP Business One
Sugar Sell
Vtiger CRM
Zapier
webCRM
Claim Wildix and update features and information
Claim Wildix and update features and information