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About

We test to understand real people. And to understand real people you need not only hear what they say but also how they say it, what they look like, what feelings they express and how they engage with your product or solution. The UserTribe platform enables video-based testing with real customers all over the world combined with anthropological analysis enhanced by AI and machine learning. The result is deep human insights that empower businesses to make great customer experiences. Discover exclusive insights on customer-centricity and how you can involve your customers in your business processes and decision making. People express themselves using all their senses and in context. In order to fully understand the customer and create valid human insights, UserTribe’s methodology and software utilize the rich video-format to capture and analyze all sensory reactions from sentiment to facial expression.

About

Our observation methods ensure your customers are comfortable and natural while interacting with brands. Our researchers specialize in video. And our analytics platform means we won’t miss a thing. We will deliver your data in an actionable format, ensuring optimal results for your brand. We use market leading devices to ensure maximum comfort, ease and quality for both the agencies and consumers. We capture consumers in their natural environments to ensure genuine insights. We use wearables, such as Go Pros, fixed cameras, eye trackers and more. Translate, subtitle, tag by theme, behaviours and sentiment. Create showreels to bring your presentations to life with video evidence and compelling stories. We store all your footage so you don’t have to. Simply access it as and when you need. We can store, analyse and subtitle existing vox pops and free form video responses, meaning you can search by themes to understand consumers better.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Platform that delivers customer insights for companies

Audience

End-to-end video analytics and research platform for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$150 per year
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

UserTribe
Founded: 2013
Denmark
usertribe.com/products/

Company Information

weseethrough
Founded: 2013
United Kingdom
weseethrough.com/brands/

Alternatives

Alternatives

LivingLens

LivingLens

Medallia

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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