Unwrap

Unwrap

Unwrap.ai
Usabilla

Usabilla

SurveyMonkey
+
+

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About

Unwrap is an AI-powered customer intelligence platform that transforms unstructured customer feedback into actionable insights. By aggregating data from various sources, Unwrap's proprietary AI technology analyzes, tags, and consolidates feedback, delivering critical insights promptly and regularly. The platform features a dashboard that automatically uncovers key insights and rising trends, a feedback assistant that allows users to chat with AI to analyze and drill into insights across their portfolio, real-time alerts for rapidly trending anomalies and breached thresholds, a feedback responder to inform customers about shipped solutions directly within the platform, comprehensive reporting tools to apply insights to roadmaps and accelerate improvements, and an API for easy integration of public, private, and custom feedback sources.

About

Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates. Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Product managers and customer experience teams seeking a solution to analyze unstructured customer feedback to inform product development and enhance user satisfaction

Audience

Companies that want to collect real-time feedback across all digital channels to improve customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$12,000 per year
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Unwrap.ai
Founded: 2022
United States
www.unwrap.ai/

Company Information

SurveyMonkey
Founded: 1999
United States
www.usabilla.com

Alternatives

Alternatives

Qualaroo

Qualaroo

ProProfs

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Zendesk
Adobe Analytics
Alexa
App Store
Contentsquare
Convert Experiences
Decibel
Desktop.com
GitHub
Google Analytics
Hello Customer
Intercom
Jira
Mouseflow
Optimizely One
Reddit
Snowflake
Stackreaction
Zapier

Integrations

Zendesk
Adobe Analytics
Alexa
App Store
Contentsquare
Convert Experiences
Decibel
Desktop.com
GitHub
Google Analytics
Hello Customer
Intercom
Jira
Mouseflow
Optimizely One
Reddit
Snowflake
Stackreaction
Zapier
Claim Unwrap and update features and information
Claim Unwrap and update features and information
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