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About
Unblu is a privately held Swiss company founded in 2008 that provides financial institutions with the best technology to enrich the digital experience of their customers by extending their customers’ touch points and collaboration capabilities.
The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.
Unblu's technology has passed rigorous security reviews and penetration tests at many leading global banks and financial services institutions.
Unblu’s Secure Instant Messaging solution help banks provide a WhatsApp experience while remaining compliant. Live Chat is an effective way to provide outstanding customer care and support in real-time.
Unblu’s HD Video and Voice solution provides a personalized service that clients will love.
Co-Browsing software let agents and advisors collaborate in real-time with customers to discuss opportunities, fill out forms or purchase products online.
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About
Connect your virtual and in-store experience to grow revenue, increase customer satisfaction, and build brand loyalty. Let your online customers go in store from the comfort of their home. Bring your in-person selling online. Help customers find what they need, offer complementary products, walk them through checkout. Powered by high-quality video chat, cobrowsing, text chat, chatbots, online appointment scheduling, and more in a single platform. Deliver the service, product advice and knowledge your customers love online. Connect your virtual and in-store shopping to deliver a flawless customer experience. Provide an immersive experience that increases conversions and average order value. High-definition video brings your product up-close and personal.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Financial institutions seeking a conversational platform to level up and optimize their digital customer service
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Audience
Organizations that need a video-powered digital customer experience solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationUnblu
Founded: 2008
Switzerland
www.unblu.com
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Company InformationVee24
United States
www.vee24.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Screen Sharing Features
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Video Conferencing Features
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Kore.ai
Octopus
Puzzel
Temenos Transact
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Integrations
Appway Digital Banking
Avaloq Core
Backbase
CREALOGIX Digital Hub
Enghouse Vidyo
Finastra Essence
Kore.ai
Octopus
Puzzel
Temenos Transact
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