+
+

Related Products

  • Sogolytics
    863 Ratings
    Visit Website
  • SurveySparrow
    2,990 Ratings
    Visit Website
  • Zendesk
    7,583 Ratings
    Visit Website
  • Podium
    2,061 Ratings
    Visit Website
  • Birdeye
    4,588 Ratings
    Visit Website
  • Pipeliner CRM
    740 Ratings
    Visit Website
  • Kubit
    33 Ratings
    Visit Website
  • Quaeris
    6 Ratings
    Visit Website
  • Pipefy
    589 Ratings
    Visit Website
  • CrankWheel
    176 Ratings
    Visit Website

About

Totango is a customer success platform built to help businesses streamline operations, drive retention, and scale revenue without limits. Designed for cross-functional teams, it unifies customer data, health insights, and engagement tools into one connected system. With flexible dashboards, automated workflows, and best-practice playbooks, teams can efficiently manage complex accounts and multi-product environments. Totango equips organizations to understand customer health in real time, proactively reduce churn, and deliver value at every stage of the journey. Its enterprise-grade security ensures data remains protected while teams execute at scale. As companies grow, Totango adapts with them, supporting thousands of customers through digital programs or high-touch strategies.

About

mParticle is the leading Customer Data Platform (CDP) for multi-channel consumer brands . Companies such as Airbnb, Overstock, Venmo, Spotify and Postmates use mParticle to create a unified, real-time customer data pipeline that enables them to win in key moments of the customer journey. Founded in 2013, mParticle is headquartered in New York City with offices in Delray Beach, London, San Francisco and Seattle.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Totango is built for customer success, sales, and revenue teams at growing or enterprise organizations that need scalable tools to reduce churn, improve retention, and accelerate customer value delivery

Audience

Multi-channel consumer brands seeking a solution to manage their business

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Totango
Founded: 2010
United States
www.totango.com

Company Information

mParticle
United States
www.mparticle.com

Alternatives

Alternatives

Segment

Segment

Twilio
INSYDIUM Fused

INSYDIUM Fused

INSYDIUM

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Data Platforms (CDP) Features

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Integrations

Hightouch
Snowflake
Acquia CDP
Amazon S3
Antavo
Convert Experiences
Dropbox
GTM Buddy
Herow
Jira Work Management
Kayzen
MinIO
OneTrust Privacy Automation
PlotProjects
Regal
Salesforce Service Cloud
Segment
ZineOne
Zoho Directory

Integrations

Hightouch
Snowflake
Acquia CDP
Amazon S3
Antavo
Convert Experiences
Dropbox
GTM Buddy
Herow
Jira Work Management
Kayzen
MinIO
OneTrust Privacy Automation
PlotProjects
Regal
Salesforce Service Cloud
Segment
ZineOne
Zoho Directory
Claim Totango and update features and information
Claim Totango and update features and information
Claim mParticle and update features and information
Claim mParticle and update features and information