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About

We are the enabling factor to simplify procedures and make performance more efficient, making companies more agile, proactive and competitive. We develop innovative, green, flexible and highly scalable digital solutions to manage the entire customer journey - effectively, safely and sustainably - in a long-lasting relationship with the company. We offer not single tools or products but an All-in-One cloud multiservice platform, which can be integrated with other ecosystems of applications and services via API, which simplifies and optimizes business processes, allows onboarding, video identification and remote contracts through electronic signatures with digital document management. The All-in-One platform has the ability to digitize every business process in order to create strong relations, and guarantee effective work experiences and interaction with customers, partners, suppliers, etc.

About

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time. SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more. It is trusted by over 450,000 businesses, including giants like Mahindra Group, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle. We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Live Chat solution for companies

Audience

Zoho SalesIQ can be used by businesses of all sizes across all industries. It's the most cost effective customer engagement platform you can ever get.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per month
Free Version
Free Trial

Pricing

$0/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TocToc
Founded: 2014
Italy
www.toctoc.me/

Company Information

Zoho
Founded: 1996
India
www.zoho.com/salesiq/

Alternatives

Alternatives

HubSpot CRM

HubSpot CRM

HubSpot
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FROGED

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Act-On

Act-On

Act-On Software
SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Integrations

AWeber
CS-Cart Multi-Vendor
Clicky
Google Analytics
Google Tag Manager
Instagram
Jimdo
PrestaShop
Salesforce
Shopify
Sitefinity
Truto
Unbounce
Vendio
Weebly
WhatCounts
Woopra
X-Cart
Zoho Campaigns
osCommerce

Integrations

AWeber
CS-Cart Multi-Vendor
Clicky
Google Analytics
Google Tag Manager
Instagram
Jimdo
PrestaShop
Salesforce
Shopify
Sitefinity
Truto
Unbounce
Vendio
Weebly
WhatCounts
Woopra
X-Cart
Zoho Campaigns
osCommerce
Claim TocToc and update features and information
Claim TocToc and update features and information
Claim Zoho SalesIQ and update features and information
Claim Zoho SalesIQ and update features and information