Tencent Instant Messaging vs. astTECS Comparison


Tencent Instant Messaging Tencent	astTECS *astTECS	+	+
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About IM provides various social networking solutions such as the one-to-one chat, group chat, and chat rooms. It supports text, emojis, location markers, images, voice messages and short video messages. Custom features such as red packets, read receipts, auto delete after reading, and likes are also supported. IM can be implemented in a few minutes with TUIKit，also provides SDKs for Android, iOS, web, WeChat mini programs, PC, Mac, etc. It is also integrated with Tencent Real-Time Communication (TRTC), Interactive Live Video Broadcasting (ILVB), and Mini Program LVB to provide you with one-stop solutions. Tencent was the first company to offer a WeChat Mini Program IM service. Tencent also offers a comprehensive WeChat Mini Program Audio-Video solution, which integrates multiple features such as IM, TRTC, LVB, and VOD, for a one-stop Mini Program solution.	About astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure. astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Platform for companies looking to add features such as chats, conversations, groups, and profile management	Audience Companies of all sizes seeking Telecom solution to improve Business communication and productivity.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Tencent Founded: 2013 China intl.cloud.tencent.com/product/im	Company Information *astTECS Founded: 2007 India www.asttecs.com
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Tencent Cloud Tencent	VirtualPBX
WeChat Tencent	Aircall
MiniMax MiniMax AI View All	CloudTalk View All
Categories Cloud Communication Platform	Categories Business VoIP Call Center Call Monitoring Call Recording Call Tracking Cloud Communication Platform Cloud PBX IVR PBX Predictive Dialer Telephony Unified Communications Voice Broadcasting
	Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition Show More Features Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Predictive Dialer Features Call Monitoring Call Recording Call Results Call Transfer Callback Scheduling Campaign Specific Caller ID Contact Management FCC Compliance FTC Compliance Lead Capture Lead Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail
Integrations Asterisk Facebook Messenger LeadSquared Salesforce Sugar Connect Tencent Cloud VICIdial Vtiger CRM WhatsApp Zendesk Zoho CRM Show More Integrations View All 1 Integration	Integrations Asterisk Facebook Messenger LeadSquared Salesforce Sugar Connect Tencent Cloud VICIdial Vtiger CRM WhatsApp Zendesk Zoho CRM Show More Integrations View All 10 Integrations
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