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About

Keeping up with evolving customer expectations from field service operations can be a real challenge. Manufacturers need to redefine their field service operations from a reactive to a proactive strategy. Tavant combines best practices in connected technologies, machine learning, and artificial intelligence to help companies cope with the new realities of field service operations. Tavant's field Service management solution provides field service teams with actionable insights and 360-degree knowledge of their customers, machines, and field technicians at all times to help boost productivity, enhance customer experience, and ultimately impact revenue. BENEFITS Superior field service tools to empower field service personnel on the job 360-degree view of all assets, products, and customer information in one place Integration with other service life-cycle modules like warranty, order fulfillment, and more for a seamless customer experience Intelligent platform

About

Tavant Warranty is an industry-leading warranty management solution that brings together OEMs, suppliers, and service channel partners in a real-time collaborative environment. The product enables end-to-end warranty lifecycle management and is the only solution of its kind on the Salesforce platform. The product has evolved with over 20 years of experience working with leading manufacturers globally. Tavant Warranty helps reduce warranty spend, increase supplier recovery, reduce claim processing, and consolidate fragmented warranty data to improve forecasts. Tavant continues to add new components to its warranty management suite. TMAP (Tavant Warranty Analytics Platform) is one such product that uses the latest artificial intelligence techniques to generate actionable insights. Other extended modules like Supplier recovery, Campaign Management, Audit Management, Field service management, etc. cover the entire gamut of aftermarket services for the manufacturers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Manufacturers, OEMs, Automotive, Consumer Durables, HVAC, Medical Equipment, Aftermarket Service Providers, Consumer electronics, Service Engineers

Audience

Claims processing and warranty management platform that brings together OEMs, suppliers and service channel partners in a real-time collaborative environment

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Tavant
Founded: 2000
United States
www.tavant.com/manufacturing/field-service-management

Company Information

Tavant
Founded: 2000
United States
www.tavant.com/warranty-management

Alternatives

Alternatives

Optima Pro

Optima Pro

Damco Solutions
VServiceManagement

VServiceManagement

Vertical Solutions
Evia WMS

Evia WMS

Evia Information Systems

Categories

Categories

Warranty Management Features

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Integrations

SAP ERP
SAP NetWeaver
Salesforce
Salesforce Analytics Cloud
Salesforce CPQ
Salesforce Commerce Cloud
Salesforce Experience Cloud
Salesforce Marketing Cloud
Salesforce Platform
Salesforce Service Cloud

Integrations

SAP ERP
SAP NetWeaver
Salesforce
Salesforce Analytics Cloud
Salesforce CPQ
Salesforce Commerce Cloud
Salesforce Experience Cloud
Salesforce Marketing Cloud
Salesforce Platform
Salesforce Service Cloud
Claim Tavant Field Service Management (FSM) and update features and information
Claim Tavant Field Service Management (FSM) and update features and information
Claim Tavant Warranty and update features and information
Claim Tavant Warranty and update features and information