Tallium

Tallium

TallyFox
+
+

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About

TallyFox Tallium is an award winning Business Ecosystem Platform to facilitate knowledge sharing, content management and communications. The open API platform is fully configurable to add : an intelligent experts exchange; business exchange; task management; event integration; document management; and and collaboration.

About

Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise. - Community Feedback Software Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps. -Help Desk with Ticketing Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports, and Kanban Boards. Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience. - Knowledge Base Software Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sectors needing open access knowledge sharing. Companies and projects needing integrated knowledge management and program collaboration.

Audience

Medium and Enterprise Commercial

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per user per month
Free Version
Free Trial

Pricing

$149.00/month/ 2 Agents
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TallyFox
Founded: 2009
Switzerland
www.tallyfox.com

Company Information

UseResponse
Founded: 2012
United States
www.useresponse.com

Alternatives

Alternatives

LiveAgent

LiveAgent

Quality Unit
NanoNotion

NanoNotion

IntraLearn Software
Powell 365

Powell 365

Powell Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Idea Management Features

Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Confluence
DeepL
Dropbox
Facebook
Flowlu
Google Drive
Google Translate
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft SharePoint
Salesforce
Skype
Slack
Telegram
Viber
WeChat
WordPress

Integrations

Confluence
DeepL
Dropbox
Facebook
Flowlu
Google Drive
Google Translate
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft SharePoint
Salesforce
Skype
Slack
Telegram
Viber
WeChat
WordPress
Claim Tallium and update features and information
Claim Tallium and update features and information
Claim UseResponse and update features and information
Claim UseResponse and update features and information