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About
AI-powered communication effectiveness assessment and coaching for a successful modern workforce. Your business success depends on how well your teams can communicate, as the nuances of communication can close or break deals. Costly as it can be, traditional training still doesn’t guarantee the desired training outcome to support your business growth. Human coaching, while invaluable, can sometimes be clouded by subconscious biases. TalkMeUp’s AI-driven approach removes this variable from the equation. Every feedback loop, every piece of advice, stems from a calculated analysis devoid of personal bias. This ensures that all users, regardless of background or experience, are assessed on a level playing field. Traditional communication training often faces limitations, primarily when it relies on human coaches handling one-on-one sessions.
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About
The VoiceOps Coaching Enablement Platform unlocks the value of call center sales and collections conversations by making coaches more effective. It is built upon the Behavior Change Cycle methodology — helping coaches measure key behaviors, snap right to the most coachable moments in each call, build trust with reps through frequent and objective coaching, and drive better customer conversations.
It’s a win-win-win: Call center reps get more from coaches, companies get more from their reps, and customers get more value from every call experience.
VoiceOps has made data quality a priority as the foundation for true coaching enablement. The company has invested significant expertise and resources to create a technical data operation that serves industry-leading data quality. VoiceOps has amassed hundreds of industry-specific data sets for model training. This, combined with a human-in-the-loop QA process, creates data quality that customers trust and value at a premium.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations interested in a platform that provides an AI communication coach
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Audience
Call center sales and collections teams
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTalkMeUp
Founded: 2018
United States
www.talkmeup.co
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Company InformationVoiceOps
Founded: 2016
United States
voiceops.com
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Alternatives |
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Categories |
Categories |
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Sales Coaching Features
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Tracking Features
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking
Conversation Intelligence Features
Account Health Alerts
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
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Integrations
Boostopia
ClickSend
ComplianceBoard
Fuze
Microsoft Teams
MyWiFi Networks
Qollabi
Salesflare
Zoom
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Integrations
Boostopia
ClickSend
ComplianceBoard
Fuze
Microsoft Teams
MyWiFi Networks
Qollabi
Salesflare
Zoom
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