vBrowse

vBrowse

Vizolution
+
+

Related Products

  • Kasm Workspaces
    125 Ratings
    Visit Website
  • Docket
    58 Ratings
    Visit Website
  • CrankWheel
    186 Ratings
    Visit Website
  • The Receptionist for iPad
    769 Ratings
    Visit Website
  • VisitUs Reception
    81 Ratings
    Visit Website
  • Visual Visitor
    250 Ratings
    Visit Website
  • 3CX
    1,199 Ratings
    Visit Website
  • Zoho Assist
    2,002 Ratings
    Visit Website
  • Admiral
    64 Ratings
    Visit Website
  • Pylon
    62 Ratings
    Visit Website

About

Talisma Chat and Co-browse enables organizations to communicate in real time with visitors to their website using powerful text dialogue and collaborative browsing. Agents can interact concurrently with multiple visitors while delivering personal and immediate attention to enhance the visitor’s online experience. With Talisma Chat and Co-browse, employees have single-click access to a unified view of all previous customer interactions from any communication channel and quickly respond to enquiries using a knowledgebase of FAQs, response templates, Web links, and documents. Talisma DCEP chat is designed to trigger chat sessions based on a pre-defined set of visitor behaviour. This means your web visitors get a chat invitation when they land on your site or display certain browsing traits. It helps improve customer experience, reduce operational costs attached to customer service, reduces instances of shopping cart abandonment, and increases conversions.

About

Online journeys can break when customers aren’t able to resolve queries or difficulties independently, forcing the journey to break by escalating to assisted channels, or abandoning their journey all together. Breaks make the experience frustrating for your customer, who has to manually join up steps and channels to achieve the outcome they want. Breaks are also inefficient for your business, causing lost sales, inflated costs, rushed compliance processes and erosion of your brand position over time. vBrowse is an innovative co-browsing solution that provides targeted human support to online customers at the point of need, acting as a human safety net within the self-serve process. The result is an effortless journey within the customers channel of choice, combining the high touch support of face-to-face, with the costs and convenience of digital.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for a chat and co-browse solution to optimize communications and enhance the visitor’s online experience

Audience

Co-browsing solution for companies looking to implement remote support

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Talisma
Founded: 1999
India
www.talisma.com/products/live-chat-co-browsing-solution/

Company Information

Vizolution
Founded: 2013
United Kingdom
www.vizolution.com/digital-products/vbrowse/

Alternatives

Alternatives

vScreen

vScreen

Vizolution
RichCall

RichCall

Aurus

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Talisma Chat & Co-browse and update features and information
Claim Talisma Chat & Co-browse and update features and information
Claim vBrowse and update features and information
Claim vBrowse and update features and information