SyncDojoBluepen Software
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TFS Manager for Dynamics CRMQuantum Whisper
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Related Products
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About
As you set yourself on a journey to improve your collaborative efforts between customer support and product management, look no further than your teammate, Administrator who has knowledge and experience with your Help Desk system and Team Foundation Server or Team Services Online. Collect necessary information when it comes to making a handshake with your Help Desk system and Product Management system to create in-house integration space where Development and Support work together cohesively as a single transparent unit of work. Dive into learning more about your teams performance while you query and analyze what is happening with ticketing data in relation to development efforts taking place in other teams. Keep your senior staff members in both teams informed and aware about potential new requests, issues or bugs that co-relate to already existing work or the work that is coming in the pipeline.
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About
Quickly and easily send case information from Microsoft Dynamics CRM (on-prem) and Dynamics 365 (CRM Online) to Azure DevOps Server (formerly, Microsoft’s Team Foundation Server or TFS 2013-2019). The most common scenario is the escalation of bugs or issues that require development resources to fix. You can search TFS, link cases to existing work items or "send cases" to TFS where a new work item is automatically created. Once development completes the work, CRM cases are synchronized with key TFS work item information --- complete with CRM update notifications. Not everything is a bug! Escalate cases that need development to solve. Establish bidirectional links between cases and TFS work items. Based on case field values, automatically create new TFS work items --- in the right projects! Supports all templates and work items types.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for a solution to manage and improve their operations
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Audience
Integration solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$8.00 per user per month
Free Version
Free Trial
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Pricing
$100 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBluepen Software
Founded: 2016
United States
www.bluepensoftware.com
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Company InformationQuantum Whisper
Founded: 2006
Canada
www.quantumwhisper.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integration Features
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
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Integration Features
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
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Integrations
AscentialTest
Freshdesk
Gemini Testing
Groove
HappyFox
Kayako
Microsoft Teams
Pester
PitchBook
Qualitia
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Integrations
AscentialTest
Freshdesk
Gemini Testing
Groove
HappyFox
Kayako
Microsoft Teams
Pester
PitchBook
Qualitia
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