Webex AI AgentWebex
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Related Products
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About
We've build AI tools—Workflow AI, Voice AI, and Chatbot AI—that fully automate complex business processes, eliminating the need for human intervention and maximizing efficiency.
Conversational Voice AI: The fastest in the industry, with ultra-low latency (400ms-800ms) for natural, real-time interactions.
Workflow AI: Customizable to automate even the most intricate business processes based on specific company needs. Customers can bring in their own Internal CRM's in-order to process the data where human intervention was needed.
Chatbot AI: Capable of resolving up to 80% of customer support inquiries without human intervention, this results in faster resolution and better customer experience.
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About
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses looking to streamline operations and improve efficiency by automating repetitive tasks with AI-powered tools
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Audience
Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$49/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSvalync
Founded: 2024
India
svalync.com
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Company InformationWebex
Founded: 1995
United States
www.webex.ai/ai-agent.html
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Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Google Forms
Google Sheets
Super Intern
Webex Contact Center
WhatsApp
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Integrations
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Google Forms
Google Sheets
Super Intern
Webex Contact Center
WhatsApp
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