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About

Stylo is AI that tells you where to most effectively spend your time to improve the customer experience. This leads to happier customers, more productive employees, and reduced churn. At Stylo, our mission is to create a world where every customer impacting decision is made with evidence. We believe that every single interaction provides critical insights into what actions should be taken. To accomplish this, we constructed next-generation Artificial Intelligence to analyze every source of customer information — from email, support tickets, salesforce notes, and more. By knowing what your customers really think, become the customer's hero to conquer churn, close upsell, and gain efficiency like never before.

About

SupportLogic delivers a Cognitive AI Cloud purpose-built for enterprise customer service and support. It ingests unstructured signals from tickets, chat, voice, and email, then uses AI to detect urgency, sentiment, product issues, and revenue risk in real time. Its layered architecture—data extraction, signal detection, and a context engine—powers ambient AI agents that automate tasks like case summarization, escalation prediction, routing, account health scoring, and coaching. SupportLogic integrates with Salesforce, Zendesk, Snowflake, and Slack, enhancing existing systems rather than replacing them. The platform helps CX, support, and IT teams act earlier, coach smarter, reduce escalations, and improve resolution times. Built for enterprise scale, it offers SOC 2 certification, GDPR/CCPA compliance, and secure data isolation. Customers like Salesforce, NICE, and Databricks use SupportLogic to boost CSAT, retention, and operational efficiency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Human support teams searching for an AI assistance solution to improve the customer experience

Audience

Agent AI Agents for Enterprise Support

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Stylo
www.askstylo.com

Company Information

SupportLogic
Founded: 2016
United States
www.supportlogic.com

Alternatives

Alternatives

Activechat

Activechat

Activechat, Inc.

Categories

Categories

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Zendesk
Freshdesk
Jira
Microsoft Dynamics 365
Microsoft Teams
Salesforce
ServiceNow
Slack

Integrations

Zendesk
Freshdesk
Jira
Microsoft Dynamics 365
Microsoft Teams
Salesforce
ServiceNow
Slack
Claim Stylo and update features and information
Claim Stylo and update features and information
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