Related Products
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About
AI-assisted user behavior replays reveal UX issues and provide actionable insights. User replay shows the user's actions, contexts, and purposes, going beyond traditional event-tracking data. Automatically summarize key moments in each user session, and highlight UX issues and optimization suggestions. Observe the user's view of the interface and all the actions, as if you were sitting next to them doing user research. View the click data without setting up event tracking, it will automatically collect all events. Through simple questions, you can get data on user behavior and easily find the user replay you want to observe. Locate user experience problems through experience reports, generated automatically by AI and big data analysis. Currently, the beta phase is free with 100K sessions/month, if you need more sessions, please feel free to tell us. You have complete control over your privacy settings and can block any unwanted data collection.
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About
Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies seeking an AI solution that analyzes user behavior to provide actionable insights
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Audience
Companies that want to optimize their website and user experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationStey.ai
stey.ai/
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Company InformationUserReplay
Founded: 2009
United States
userreplay.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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Integrations
Boostopia
ClickSend
ComplianceBoard
Gmail
Google Analytics
Jira
Microsoft Teams
Slack
Trello
Zapier
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Integrations
Boostopia
ClickSend
ComplianceBoard
Gmail
Google Analytics
Jira
Microsoft Teams
Slack
Trello
Zapier
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