Site24x7 StatusIQManageEngine
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StatuspageAtlassian
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Related Products
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About
StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.
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About
Halt the flood of support requests during an incident with proactive customer communication. Manage subscribers directly in Statuspage and send consistent messages through the channels of your choice (email, text message, in-app message, etc.). Control which components of your service you show on your page, and tap into 150+ third party components to display the status of mission-critical tools your service relies on like Stripe, Mailgun, Shopify, and PagerDuty. Statuspage integrates with your favorite monitoring, alerting, chat, and help desk tools for efficient response every time. Take the hassle out of incident communication. Pre-written templates and tight integrations with the incident management tools you already rely on enable you to quickly get the word out to users. Turn your page into a sales and marketing tool with Uptime Showcase, which lets you display historical uptime to current and prospective customers.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Software teams
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Audience
Companies looking for an Incident Management platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$9 per month
Free Version
Free Trial
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Pricing
$29 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationManageEngine
Founded: 2006
India
www.site24x7.com/statusiq/
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Company InformationAtlassian
United States
www.statuspage.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Incident Management Features
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
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Incident Management Features
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
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Integrations
Coralogix
Crowdin
Datadog
FixFinder
Freshstatus
Intercom
Netdata
New Relic
Opsgenie
PagerDuty
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Integrations
Coralogix
Crowdin
Datadog
FixFinder
Freshstatus
Intercom
Netdata
New Relic
Opsgenie
PagerDuty
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