Steam-connect

Steam-connect

Codelogic
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About

Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. With local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.

About

Steam-connect is the software platform for all your customer contact. As all channels are managed from a single screen, your employees can fully focus on what they do best. The contact with customers! Would you like to read more about our implementation process? Steam-connect supports customer contact across all channels, inbound and outbound, in one screen and completely blended as you see fit. Anything you want, you can do yourself. No technical knowledge is required and our support staff are ready to help. Steam-connect provides you with insight into the workload in the customer contact department, the effectiveness of your employees and the results of campaigns.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

BPOs, Contact Centers, Financial Companies, Sales Teams, Support Teams

Audience

Call centers looking for a conversation software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15/month/user
Free Version
Free Trial

Pricing

$5 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.6 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Squaretalk
Founded: 2008
Israel
squaretalk.com

Company Information

Codelogic
Founded: 2007
Netherlands
www.callcenter-software.com/en/

Alternatives

Alternatives

Readymode

Readymode

Readymode (formerly Xencall)
Q-Suite

Q-Suite

Indosoft

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Softphone Features

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
ONEsite
Operata
Pipedrive
Rambox
Salesforce
WhatsApp
Wufoo
Zapier
Zendesk
Zoho CRM
Zoho Desk
monday.com

Integrations

Freshdesk
Freshsales
HubSpot CRM
HubSpot Customer Platform
ONEsite
Operata
Pipedrive
Rambox
Salesforce
WhatsApp
Wufoo
Zapier
Zendesk
Zoho CRM
Zoho Desk
monday.com
Claim Steam-connect and update features and information
Claim Steam-connect and update features and information