Sprinklr vs. Synthesio Comparison


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About Sprinklr is an AI-native Unified Customer Experience Management (Unified-CXM) platform designed for global enterprises. It brings together marketing, social, customer service, and insights into one centralized system. Sprinklr helps organizations understand customers by analyzing millions of conversations across digital and social channels in real time. Its AI-powered capabilities enable teams to automate engagement, extract insights, and deliver consistent experiences across touchpoints. The platform supports omnichannel marketing orchestration, social listening, and enterprise-grade customer service. Built-in AI copilots and agents improve productivity and decision-making for customer-facing teams. Overall, Sprinklr helps brands deliver empathetic, data-driven customer experiences at scale.	About Fast track your way to the organic voice of your consumer. Next-gen AI identifies emerging topics and repeated consumer language. Market-research-inspired models capture what you’d otherwise miss, alerting you to noteworthy shifts in conversation. Go beyond conversations with behavioral data. Uncover what makes your audience tribes unique and connected. Build custom widgets, share internally, and start making consumer-centric decisions at scale. Social Listening Dashboards help you collect, visualize, and analyze what your consumers are saying online in real-time. From market research to crisis management, Dashboards are use-case focused, built together with your dedicated Client Service Manager. Above all, your Dashboard will help you keep pace with your ever-changing consumers and markets. As a result, you’ll make faster, consumer-centric decisions you can trust.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Large enterprises and global brands seeking an AI-powered platform to unify marketing, social, and customer service for scalable, data-driven customer experiences	Audience Social Media Marketing platform for businesses
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Sprinklr Founded: 2009 United States www.sprinklr.com	Company Information Synthesio United States www.synthesio.com
Alternatives Brandwatch	Alternatives Brandwatch
Revuze	KPI6 KPI6.com
Oktopost	Radarly Linkfluence
Sprinklr Marketing Sprinklr	NetBase Quid
Sprinklr Social Sprinklr View All	Infegy Atlas Infegy View All
Categories AI Agents AI Customer Service Audience Intelligence Contact Center Knowledge Base Content Distribution Content Experience Customer Experience Experience Management Marketing Calendar Marketing Compliance Social Listening Social Media Advertising Social Media Analytics Tools Social Media Management Social Media Marketing	Categories Audience Intelligence Social Listening Social Media Marketing
Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling Show More Features Social Media Management Features Automated Publishing Brand Tracking Content Management Customer Engagement Multi-Account Management Multi-User Collaboration Post Scheduling Reporting/Analytics Social Media Monitoring	Social Media Marketing Features Analytics Automated Publishing Contact Management Content Management Conversion Tracking Customer Targeting Keyword Filtering Multi-Account Management Post Scheduling
Integrations BL.INK CELUM ConfigPay Conversionomics Facebook Instagram MSIGHTS Mailchimp Microsoft Power BI Orange Logic OrangeDAM Radiance Labs SAP Store Shopify Sprinklr Social Stackla StepFunction Stripe TrendSpottr Uptempo Zendesk Show More Integrations View All 47 Integrations	Integrations BL.INK CELUM ConfigPay Conversionomics Facebook Instagram MSIGHTS Mailchimp Microsoft Power BI Orange Logic OrangeDAM Radiance Labs SAP Store Shopify Sprinklr Social Stackla StepFunction Stripe TrendSpottr Uptempo Zendesk Show More Integrations View All 2 Integrations
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