Site24x7 StatusIQ

Site24x7 StatusIQ

ManageEngine
+
+

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About

Stay one step ahead and reassure your customers with up-to-the-minute updates. Our monitoring automation technology works hard so you don't have to. Peace of mind that you can talk to us directly whenever you need support. Whether fielding helpdesk tickets or an account manager on the phone, everyone in the organization knows the latest story. A publicly accessible status page which works on any mobile device means that people can see the most recent events wherever they may be. People expect the services they use, to be honest, and transparent, by openly discussing downtime you will build trust. Designed so latest updates on the Status Page take the highest priority. A proactive approach means customers are less likely to flood your helpdesk with enquiries. Keep updates stress-free with scheduling to automatically display upcoming maintenance.

About

StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want an effective status page and monitoring solution

Audience

Software teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version
Free Trial

Pricing

$9 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sorry
United Kingdom
www.sorryapp.com

Company Information

ManageEngine
Founded: 2006
India
www.site24x7.com/statusiq/

Alternatives

Alternatives

Site24x7 StatusIQ

Site24x7 StatusIQ

ManageEngine
Freshstatus

Freshstatus

Freshworks

Categories

Categories

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Integrations

Datadog
Nagios Core
New Relic
PagerDuty
SolarWinds Pingdom
UptimeRobot

Integrations

Datadog
Nagios Core
New Relic
PagerDuty
SolarWinds Pingdom
UptimeRobot
Claim Sorry and update features and information
Claim Sorry and update features and information
Claim Site24x7 StatusIQ and update features and information
Claim Site24x7 StatusIQ and update features and information