Social Smart

Social Smart

Social Smart Software
+
+

Related Products

  • Canva
    19,990,620 Ratings
    Visit Website
  • Admiral
    64 Ratings
    Visit Website
  • Air
    802 Ratings
    Visit Website
  • AI Video Cut
    1 Rating
    Visit Website
  • Semrush
    6,459 Ratings
    Visit Website
  • Odoo
    1,635 Ratings
    Visit Website
  • viewneo
    50 Ratings
    Visit Website
  • RallyFuel
    1 Rating
    Visit Website
  • LM-Kit.NET
    24 Ratings
    Visit Website
  • Yodeck
    7,314 Ratings
    Visit Website

About

Social Smart for Engagement allows companies to exponentially market themselves via social media while maintaining full compliance. Social Smart for Research allows organizations to improve their interactions by helping them to curate excellent content and providing them with the pertinent information and flexible content repositories. Social Smart for Compliance allows organizations to leverage social media in low risk compliant manner based industry or company-specific compliance policies set up by your organization. Social Smart Sentiment Analysis lets you understand and analyze the social media sentiment around any entity on social media including companies, stocks and brands.

About

When customers engage with your brand over social media channels, they now expect a response. But not just any response. A response that is timely, solves their issue in-channel and leaves them feeling content. Verint Social enables your brand to deliver social customer service – through personalized conversations, smart automation and actionable insights – across all major platforms. Our intelligent, rules-based routing system and prioritization engine ensure that relevant conversations – based on identity and full conversational context – are distributed to the best individual, team, or bot based on a fully customized workflow to maintain your service SLAs. Verint Social provides the unique ability to seamlessly integrate agent-assisted service and bot-based automation in a single conversation facilitated by smooth bi-directional handoffs with historical context that boost agency efficiency.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banking, financial services, healthcare, franchises

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$25 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Social Smart Software
Founded: 2012
United States
isocialsmart.com

Company Information

Verint
Founded: 1994
United States
verint.com

Alternatives

Alternatives

Higher Logic Vanilla

Higher Logic Vanilla

Vanilla Forums

Categories

Categories

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)
Claim Social Smart and update features and information
Claim Social Smart and update features and information
Claim Verint Social and update features and information
Claim Verint Social and update features and information