Skit

Skit

Skit.ai
SummitAI CINDE

SummitAI CINDE

Symphony SummitAI
+
+

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About

Integrate voice & conversational intelligence into your products through an independent platform that is always learning. A next-gen multilingual Voice AI-powered contact centre automation platform that has been designed to have human-like conversations. VIVA uses a unique conversation design framework to understand intent. Dynamically generates custom conversations with customers. Supports 10 Languages and 160+ Dialects; available 24x7. Delivering high value through contact center optimization Voice AI banking solutions for a digital economy. Optimize your CX processes, costs, and resources with digital voice agents that can handle personalized, empathetic, and proactive conversations in real-time. Augmented Voice Intelligence is the new paradigm of expanding your workforce to combine the power of humans and machines. Augmented Voice Intelligence is collaborative in nature—a collaborative effort in service of customers.

About

CINDE (Conversational Interface and Decisioning Engine), a conversational AI and machine reasoning based engine is designed to transform customer experience by resolving most incoming issues automatically. It uses sophisticated natural language & machine reasoning and responds with intelligent personalized messages. Not just that. It also understands the intent of an issue corresponding to an incident, service request or a query which leads to zero downtime. This gives more time to agents to focus on high impact work. AI-powered CINDE is always available to support customers, be it on a Sunday afternoon or thanksgiving week. With self-service and knowledge driven intelligence, CINDE can resolve tickets faster when compared to the traditional service desk. Auto resolves minimum 30% service requests of an organization, which leads to big savings. Carries the maximum weight of L1 and freeing up agents to focus on high impact work.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want to integrate voice AI into their applications

Audience

Businesses in need of a conversational AI and machine reasoning based engine to transform their customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Skit.ai
India
skit.ai/

Company Information

Symphony SummitAI
Founded: 2011
United States
www.symphonysummit.com/products/summitai-cinde/

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ServiceSim

ServiceSim

Vistio

Categories

Categories

Integrations

Cisco Jabber
Microsoft Teams
Slack

Integrations

Cisco Jabber
Microsoft Teams
Slack
Claim Skit and update features and information
Claim Skit and update features and information
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