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About

Shelf.ai is a shopping platform unlike any other, offering an artificial intelligence-based system that has been carefully tailored using more than 10 years of firsthand experience in retail, AI and online/mobile business ventures. It can help your business reach more customers, complete more orders, and build stronger, more loyal customer bases. B2B multimodal, device agnostic, conversational eCommerce platform for retailers. Enabling incumbent retailers to take advantage of Amazon Alexa & Google Home. Providing the most adaptive and personalized shopper experience. Shopping online anytime, anywhere, by speaking to a smartphone or virtual assistant. Dramatically decreasing shopping cart abandonment, and leveraging loyalty programs, employing cutting-edge technological tools of artificial intelligence and machine learning. Shelf.AI brings you the future of retail today, changing the paradigm of eCommerce.

About

eDesk empowers eCommerce sellers to accelerate growth with AI-driven support that converts, resolves, and retains. Built on three pillars—Pre-sales Support, Streamline Support, and Build Loyalty—eDesk centralizes all customer conversations in one Smart Inbox, enabling instant, AI-powered responses and seamless issue resolution. Deliver always-on self-service, cut response times with powerful automations, and uncover opportunities with advanced reporting. Designed for fast-growing brands, eDesk helps you scale effortlessly, boost operational efficiency, and turn customer support into a powerful growth driver.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retailers searching for an eCommerce software solution to engage directly with their customers

Audience

eCommerce sellers interested in a powerful customer support and help desk solution specifically built for ecommerce

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.4 / 5
support 4.9 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Shelf.AI
Portugal
shelf.ai/

Company Information

eDesk
Founded: 2012
Ireland
www.edesk.com

Alternatives

Alternatives

ExpertGuru

ExpertGuru

ExpertGuru.ai
ExpertGuru

ExpertGuru

ExpertGuru.ai
SalesGPT

SalesGPT

Saara

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Magento
AfterShip
Alexa
Amazon
ChannelEngine
Etsy
Google
Google Assistant
Help Desk Migration
Linnworks
Microsoft Outlook
Oracle Cloud Infrastructure
PowerDialer.ai
SAP CRM
ShipStation
Trustpilot
Veeqo
WhatsApp
WooCommerce
eBay

Integrations

Magento
AfterShip
Alexa
Amazon
ChannelEngine
Etsy
Google
Google Assistant
Help Desk Migration
Linnworks
Microsoft Outlook
Oracle Cloud Infrastructure
PowerDialer.ai
SAP CRM
ShipStation
Trustpilot
Veeqo
WhatsApp
WooCommerce
eBay
Claim Shelf.AI and update features and information
Claim Shelf.AI and update features and information
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Claim eDesk and update features and information