ShareNet Platform

ShareNet Platform

Novo Solutions
WorkStraight

WorkStraight

MindShare Design
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About

The Novo ShareNet Operations Management system is an easy-to-use, highly flexible web and mobile cloud-based software solution designed to help organizations streamline their operations. ShareNet apps combine to create powerful solutions for Asset Management, Work Order Management, Municipal Management, Customer Support and more. Track, Share and Report on the ShareNet Platform! ShareNet apps combine to create powerful solutions for Customer Support, IT Help Desk, Asset Management, Maintenance Management, Municipal Management, Knowledge Management & more. Track whatever information you want in each ShareNet App. You can even attach documents or photos to your records. Video Tutorials and User Guides help you quickly learn how to use ShareNet Platform Apps. Consistent User Interfaces allow you to easily go from using one app to another. Increase visibility of work performed, deliver 24/7 citizen support and keep the public informed with our powerful municipal software.

About

Use WorkStraight to securely create, receive, and track work requests from your team, customers, or outside contractors. Assign work to multiple users, require approval, receive notifications, print work orders, download report data, integrate QuickBooks, asset management, create invoices, manage customers, and more. WorkStraight is a web-based, customizable work order management system. Give workers access to increase the visibility and organization of tasks. The flexibility of WorkStraight can be used for a variety of purposes; driven by your needs, not the software. WorkStraight is work order software that's perfect for businesses of any size. WorkStraight is software-as-a-service (SaaS), web based, customizable, and excels at managing work orders (or service requests, maintenance requests, or anything - YOU customize what they're called). Users can report on task progress, including hours worked and status. Easily link related work orders together and re-open closed work orders.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and government agencies

Audience

Companies of all sizes that need a work order software solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per user per month
Free Version
Free Trial

Pricing

$19 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Novo Solutions
Founded: 1999
United States
novosolutions.com/sharenet/

Company Information

MindShare Design
Founded: 2014
United States
www.mindsharedesign.com/workstraight.html

Alternatives

Alternatives

Performo

Performo

Wizard Software Solutions
Brightly Asset Essentials

Brightly Asset Essentials

Brightly (formerly Dude Solutions)
EnSight+

EnSight+

EnSight Plus
NewWaySERVICE

NewWaySERVICE

OroLogic Inc.
eWorkOrders CMMS

eWorkOrders CMMS

Information Professionals, Inc.
FTMaintenance Select

FTMaintenance Select

FasTrak SoftWorks, Inc.

Categories

Categories

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Maintenance Management Features

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal Features

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Public Works Features

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Integrations

No info available.

Integrations

No info available.
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