ServiceONESII Concatel
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TeamDynamix ESMTeamDynamix
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Related Products
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About
ServiceONE is the most complete business management software on the market and offers specific solutions for the six major business areas that, according to Gartner, must meet an ESM solution. The Enterprise Service Manager ServiceONE applies the principles of ITSM to the entire company, creating custom workflows and automating processes. Reduce costs, improve customer service and increase your business productivity by providing intelligence management of your business resources with ServiceONE ESM. Align all business units and intelligently manage the services, assets and spaces of your company. Achieve improvements in your business performance by digitizing and automating your workflows. Use updated data to make strategic decisions and increase the effectiveness in the internal control of your company. Increase of end users satisfaction thanks to greater responsiveness and optimization of business processes.
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About
Work better together with a connected enterprise. Spurred on by digital transformation initiatives, many organizations are finding the old standards of ITSM no longer apply to their rapidly changing IT and business needs. Modern, smart service management platforms offer both the traditional support for ITIL, end-user self-service; change and asset management, as well as true, connected enterprise service for groups like HR, marketing, and facilities. All on a codeless platform. Enterprise service management is defined as the strategy of applying service management principles to departments outside of IT, or throughout an organization. Using a single platform for all service management (including IT service management), you can tailor portals for each department; automate routing and workflows; utilize a single information repository, and track and report on outcomes. Manage work orders, assets, preventative maintenance, and projects with the ability to assign and track all resources.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses searching for a solution for creating custom workflows and automating processes
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Audience
Enterprises requiring a solution to manage their HR, facilities, legal, and marketing departments and operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSII Concatel
Founded: 1998
Spain
www.serviceone.es/en
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Company InformationTeamDynamix
Founded: 2001
United States
www.teamdynamix.com/enterprise-service-management-esm/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Facility Management Features
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
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Integrations
Docusign
GitHub
Google Drive
Microsoft Entra ID
Microsoft Excel
Microsoft Teams
NorthStar Navigator
SAP Cloud Platform
SQL Server
Salesforce
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Integrations
Docusign
GitHub
Google Drive
Microsoft Entra ID
Microsoft Excel
Microsoft Teams
NorthStar Navigator
SAP Cloud Platform
SQL Server
Salesforce
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