ServiceONE

ServiceONE

SII Concatel
TeamDynamix ESM

TeamDynamix ESM

TeamDynamix
+
+

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About

ServiceONE is the most complete business management software on the market and offers specific solutions for the six major business areas that, according to Gartner, must meet an ESM solution. The Enterprise Service Manager ServiceONE applies the principles of ITSM to the entire company, creating custom workflows and automating processes. Reduce costs, improve customer service and increase your business productivity by providing intelligence management of your business resources with ServiceONE ESM. Align all business units and intelligently manage the services, assets and spaces of your company. Achieve improvements in your business performance by digitizing and automating your workflows. Use updated data to make strategic decisions and increase the effectiveness in the internal control of your company. Increase of end users satisfaction thanks to greater responsiveness and optimization of business processes.

About

Work better together with a connected enterprise. Spurred on by digital transformation initiatives, many organizations are finding the old standards of ITSM no longer apply to their rapidly changing IT and business needs. Modern, smart service management platforms offer both the traditional support for ITIL, end-user self-service; change and asset management, as well as true, connected enterprise service for groups like HR, marketing, and facilities. All on a codeless platform. Enterprise service management is defined as the strategy of applying service management principles to departments outside of IT, or throughout an organization. Using a single platform for all service management (including IT service management), you can tailor portals for each department; automate routing and workflows; utilize a single information repository, and track and report on outcomes. Manage work orders, assets, preventative maintenance, and projects with the ability to assign and track all resources.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses searching for a solution for creating custom workflows and automating processes

Audience

Enterprises requiring a solution to manage their HR, facilities, legal, and marketing departments and operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SII Concatel
Founded: 1998
Spain
www.serviceone.es/en

Company Information

TeamDynamix
Founded: 2001
United States
www.teamdynamix.com/enterprise-service-management-esm/

Alternatives

TeamDynamix ESM

TeamDynamix ESM

TeamDynamix

Alternatives

Priava

Priava

Momentus Technologies
ServiceONE

ServiceONE

SII Concatel
Serraview

Serraview

Eptura

Categories

Categories

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Integrations

Docusign
GitHub
Google Drive
Microsoft Entra ID
Microsoft Excel
Microsoft Teams
NorthStar Navigator
SAP Cloud Platform
SQL Server
Salesforce
Slack
TeamDynamix PPM

Integrations

Docusign
GitHub
Google Drive
Microsoft Entra ID
Microsoft Excel
Microsoft Teams
NorthStar Navigator
SAP Cloud Platform
SQL Server
Salesforce
Slack
TeamDynamix PPM
Claim ServiceONE and update features and information
Claim ServiceONE and update features and information
Claim TeamDynamix ESM and update features and information
Claim TeamDynamix ESM and update features and information