ServiceDemandService Demand
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iCepts Mobile Field Service ManagementiCepts Technology
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About
Efficiency never felt so good. Customize your own dashboards to manage and measure success. ServiceDemand brings your team, customers, and projects together. We are a cloud hosted, web-enabled platform that empowers you to create and manage all of your projects in one place. From communication to commerce and dispatch to metrics, ServiceDemand users utilize features that optimize efficiency and maximize profits. Streamline service delivery with proven analytics. Streamline logistics, eliminate outliers, create consistency. Meet or exceed client SLAs. Automate parts and services, and integrate native reporting, so that you are never without the parts you need to get the job done. Routine maintenance and repairs help your assets last longer and help to eliminate the number one killer to productivity: downtime. Scan a barcode using a mobile device to record service history. Multi-tiered job planning encourages next-level automation of processes and purchases.
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About
Managing and tracking service is not always easy, and Business Central provides a set of tools to help. These tools are designed to support repair shop and field service operations and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume dispatching of service technicians with requirements for spare parts management. Field Service Management for Business Central mobile dashboard improvements, by iCepts Technology, allows for a better service level experience for remote personnel. Business Central provides features to help you deliver service according to the contracts that you have created and the service orders that you have committed to fulfilling. Your service technicians or dispatcher will find outstanding service orders easy to locate when they use the Dispatch Board. At a glance, the Dispatch Board shows which orders are in progress and which orders are complete.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses looking for an end-to-end cloud based management software
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Audience
Businesses searching for a field service management platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationService Demand
Founded: 2018
United States
servicedemand.com
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Company InformationiCepts Technology
United States
www.icepts.com/mobile-field-service-management-for-business-central/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
Microsoft Dynamics 365 Business Central
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