Service Pro

Service Pro

MSI Data
+
+

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About

Handle the full scope of field service business activities with ease, from customer calls and assets to orders, invoicing and reporting. Service Pro is an enterprise app that simplifies field service management. With constant downward pressure on profit margins and intense competition for customers, it is more important than ever that your service department more efficiently track field resources. With powerful capabilities ranging from Dispatching and Contracts to Appointments and Work Orders, Service Pro will rapidly improve your field service performance. With decades of service management software experience on staff and customers in over a dozen vertical markets, we have built extraordinarily deep service functionality into Service Pro®. We invite you to learn more and put our software to the test in your service organization. As a cloud-based application, Service Pro makes day to day management of your service operations faster, more simple and free of on-premises IT hassles.

About

Managing and tracking service is not always easy, and Business Central provides a set of tools to help. These tools are designed to support repair shop and field service operations and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume dispatching of service technicians with requirements for spare parts management. Field Service Management for Business Central mobile dashboard improvements, by iCepts Technology, allows for a better service level experience for remote personnel. Business Central provides features to help you deliver service according to the contracts that you have created and the service orders that you have committed to fulfilling. Your service technicians or dispatcher will find outstanding service orders easy to locate when they use the Dispatch Board. At a glance, the Dispatch Board shows which orders are in progress and which orders are complete.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to manage their field service business activities

Audience

Businesses searching for a field service management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MSI Data
Founded: 1989
United States
www.msidata.com/service-pro-software

Company Information

iCepts Technology
United States
www.icepts.com/mobile-field-service-management-for-business-central/

Alternatives

Alternatives

Optima Pro

Optima Pro

Achieva.ai
Jonas Enterprise

Jonas Enterprise

Jonas Construction Software
ExpandIT

ExpandIT

ExpandIT
Field Force Tracker

Field Force Tracker

Rapidsoft Systems
ServiceWarrior

ServiceWarrior

DesertMicro

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Integrations

Dragon Metrics
Microsoft Dynamics 365 Business Central
NetSuite

Integrations

Dragon Metrics
Microsoft Dynamics 365 Business Central
NetSuite
Claim Service Pro and update features and information
Claim Service Pro and update features and information
Claim iCepts Mobile Field Service Management and update features and information
Claim iCepts Mobile Field Service Management and update features and information