ServEngageServion Global Solutions
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Related Products
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About
ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.
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About
Videoly automatically connects the world’s best product videos to online stores. Increase online sales, enrich the shopping experience and keep shoppers engaged with product videos. Customers demand enjoyable online shopping experiences that help them make purchases. Only video can provide information-rich content that replicates the in-store experience online, giving shoppers the confidence to click add-to-cart. 72% of customers would rather learn about a product or service by watching a video. 88% more time is spent by the average user on a website with video. 64% of customers are more likely to buy a product online after watching a video. Videoly for retailers finds, curates, and automatically embeds the videos your online store needs to increase conversions, engagement, and social proof. Videoly for brands streamlines brands’ entire video content distribution, automatically connecting product videos to resellers’ product pages.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Video engagement solution for organizations
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Audience
Businesses, retailers and merchants seeking a solution to automatically connect their best product videos to online stores
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationServion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/
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Company InformationVideoly
Founded: 2014
Finland
videoly.co
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Alternatives |
Alternatives |
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Categories |
Categories |
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Video Marketing Features
Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing
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Integrations
Acqueon
Amazon Connect
Avaya Aura
Webex Contact Center
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