Semantria vs. Zoho CRM Plus Comparison


Semantria Lexalytics	Zoho CRM Plus Zoho	+	+
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About Semantria is a natural language processing (NLP) API from Lexalytics, leaders in enterprise sentiment analysis and text analytics since 2004. Semantria offers multi-layered sentiment analysis, categorization, entity recognition, theme analysis, intention detection and summarization in an easy-to-integrate RESTful API package. Semantria is totally customizable through graphical configuration tools, supports 24 languages, and can be deployed across private, public and hybrid clouds. Semantria scales effortlessly from single servers to entire data centers and back again to meet your on-demand processing needs. Integrate Semantria to add powerful, flexible text analytics and natural language processing capabilities to your cloud-based data analytics products or enterprise business intelligence infrastructure. Or add Lexalytics storage and visualization tools to create a complete business intelligence platform for storing, managing, analyzing and visualizing text documents.	About Your customers deserve a better experience. Zoho CRM Plus is a unified customer experience platform that helps you deliver an exceptional experience to every customer across all stages of their lifecycle and convert them into brand advocates. Engage with customers across multiple channels at each stage of the lifecycle. Get the right context across different media and stay notified in real-time. Manage conversations with multiple teams in one single thread. Better customer experience begins with aligning all your teams and making sure they keep customers at the center of whatever they do. Zoho CRM Plus unifies your marketing, sales, and support teams and provides them with the proper toolset so they can do just that. Work intelligently across all of your teams using Zia, Zoho's AI-based voice assistant. From predicting business trends, to suggesting the best time to contact a customer, to finding email and ticket sentiments and to providing intelligent business dashboards.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Anyone searching for an advanced Artificial Intelligence solution	Audience Companies that need a unified customer experience platform
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $60.00 per user per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Lexalytics Founded: 2004 United States www.lexalytics.com	Company Information Zoho Founded: 1996 India www.zoho.com/crm/crmplus
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MeaningCloud	1CRM 1CRM Systems Corp.
Google Cloud Natural Language API Google	Sogolytics
Repustate View All	Zoho Desk Zoho View All
Categories Artificial Intelligence Business Intelligence Customer Experience Data Analysis Data Mining Experience Management Machine Learning Natural Language Processing Qualitative Data Analysis Sentiment Analysis Social Media Analytics Tools Social Media Monitoring Text Analytics Text Mining	Categories Customer Engagement Customer Experience Customer Loyalty Experience Management
Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Business Intelligence Features Ad Hoc Reports Benchmarking Budgeting & Forecasting Dashboard Data Analysis Key Performance Indicators Natural Language Generation (NLG) Performance Metrics Predictive Analytics Profitability Analysis Strategic Planning Trend / Problem Indicators Visual Analytics Data Analysis Features Data Discovery Data Visualization High Volume Processing Predictive Analytics Regression Analysis Sentiment Analysis Statistical Modeling Text Analytics Data Mining Features Data Extraction Data Visualization Fraud Detection Linked Data Management Machine Learning Predictive Modeling Semantic Search Statistical Analysis Text Mining Machine Learning Features Deep Learning ML Algorithm Library Model Training Natural Language Processing (NLP) Predictive Modeling Statistical / Mathematical Tools Templates Visualization Natural Language Processing Features Co-Reference Resolution In-Database Text Analytics Named Entity Recognition Natural Language Generation (NLG) Open Source Integrations Parsing Part-of-Speech Tagging Sentence Segmentation Stemming/Lemmatization Tokenization Qualitative Data Analysis Features Annotations Collaboration Data Visualization Media Analytics Mixed Methods Research Multi-Language Qualitative Comparative Analysis Quantitative Content Analysis Sentiment Analysis Statistical Analysis Text Analytics User Research Analysis Social Media Analytics Tools Features Campaign Analytics Competitor Monitoring Customizable Reports Engagement Tracking Influencer Tracking Multi-Channel Data Collection Social Media Monitoring Features Audience Segmentation Competitive Analysis Configurable Alerts Customer Engagement Dashboard Impact Scoring Influencer Tracking Reputation Management Sentiment Analysis Trend Tracking Text Mining Features Boolean Queries Document Filtering Graphical Data Presentation Language Detection Predictive Modeling Sentiment Analysis Summarization Tagging Taxonomy Classification Text Analysis Topic Clustering	Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Show More Features Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Loyalty Features Corporate Memberships CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management
Integrations Cal ID CatAllyst Cyclr Daisee Docusign Front Google Workspace LinkedIn Sales Navigator Mailchimp Microsoft Outlook My Country Mobile Oki-Toki PhoneBurner Quickwork Reply Data Salience Slack SurveyMonkey Xoxoday Show More Integrations View All 2 Integrations	Integrations Cal ID CatAllyst Cyclr Daisee Docusign Front Google Workspace LinkedIn Sales Navigator Mailchimp Microsoft Outlook My Country Mobile Oki-Toki PhoneBurner Quickwork Reply Data Salience Slack SurveyMonkey Xoxoday Show More Integrations View All 50 Integrations
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