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About

SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.

About

The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Product, Customer success, Marketing

Audience

Organizations, brands and companies searching for solution to gather actionable feedback from their customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49.00/month
Free Version
Free Trial

Pricing

$23.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SatisMeter
Founded: 2015
Czech Republic
www.satismeter.com

Company Information

Surveyapp
United Kingdom
www.surveyapp.io

Alternatives

Expressyon

Expressyon

DYMENSION

Alternatives

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Slack
Cloudflare
Customer.io
Drift
Easyflow
Freshpaint
Geckoboard
Kapiche
Kleene
Mailchimp
Planhat
Salesmachine
Segment
Shopify Plus
Zapier

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Slack
Cloudflare
Customer.io
Drift
Easyflow
Freshpaint
Geckoboard
Kapiche
Kleene
Mailchimp
Planhat
Salesmachine
Segment
Shopify Plus
Zapier
Claim SatisMeter and update features and information
Claim SatisMeter and update features and information
Claim Surveyapp and update features and information
Claim Surveyapp and update features and information