+
+

Related Products

  • Resco Field Service+
    4 Ratings
    Visit Website
  • Repair-CRM
    37 Ratings
    Visit Website
  • Connecteam
    8,878 Ratings
    Visit Website
  • HCSS
    350 Ratings
    Visit Website
  • Dispatch Science
    22 Ratings
    Visit Website
  • Resco Inspections+
    67 Ratings
    Visit Website
  • ArboStar
    559 Ratings
    Visit Website
  • Plexxis Software
    94 Ratings
    Visit Website
  • MaintainX
    2,346 Ratings
    Visit Website
  • Resco Mobile App Development Toolkit
    2 Ratings
    Visit Website

About

Salesforce Field Service offers a comprehensive solution for managing field operations with the help of Agentforce, an AI-powered tool that augments mobile workers and streamlines service delivery. By automating scheduling, dispatch, and asset management, it enhances productivity and reduces operational costs. With features like mobile worker support, real-time insights, and proactive service management, Salesforce Field Service helps organizations increase first-time fix rates, improve technician efficiency, and reduce carbon emissions by decreasing truck rolls. Whether through AI-driven optimization or seamless asset tracking, Agentforce supports businesses in delivering top-notch service faster and more efficiently.

About

Optimize your workflow through Automated Job Creation and Assignments. Create and Customize Job and Feedback templates as per your Brand on the App. Monitor and boost your field force efficiency in real-time. On the go? Manage your field force and assets remotely with seamless connectivity and tracking. Need an update on Jobs, Customer Feedback, Cost per Mile, or Agent Stats? Customize your own report and have insights to optimize your workflow. Our Automated Jobs Assigning Algorithm saves you over 30% in terms of Delivery costs and time. Reduce your Workforce and enjoy greater ROI eventually. With Advanced Route Optimization, Jobs are completed faster than ever. Add more jobs to each working day for individual field agents and boost your productivity. Maximize your Brand Credibility with Faster Deliveries, Automated Real-Time Delivery Tracking and Instant Feedback Management System.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Salesforce Field Service is ideal for businesses in industries such as logistics, utilities, and professional services, looking to optimize field operations, increase technician productivity, and deliver proactive service using AI-powered solutions

Audience

Companies searching for a solution to manage their field force and boost their ROI

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75.00 per user per month
Free Version
Free Trial

Pricing

$10 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/

Company Information

TrackOx
Founded: 2016
India
www.trackox.com

Alternatives

Alternatives

FIELD FORCE CONNECT

FIELD FORCE CONNECT

Nimap Infotech
GeoOp

GeoOp

Geo
OfficeTrack

OfficeTrack

OfficeCore
LogiNext Field

LogiNext Field

LogiNext
KSAVI Workforce

KSAVI Workforce

Softelnet

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Customer 360
Salesforce Net Zero Cloud
Salesforce Service Cloud
VSight Workflow

Integrations

Augmentir
Collate
Fin
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Customer 360
Salesforce Net Zero Cloud
Salesforce Service Cloud
VSight Workflow
Claim Salesforce Field Service and update features and information
Claim Salesforce Field Service and update features and information
Claim TrackOx and update features and information
Claim TrackOx and update features and information