Track-It!BMC Software
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Related Products
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About
The sales platform that mobile users love. We believe customer management should be easy & mobile. So we’ve designed a sales platform with minimal data input and high value output to accelerate your sales. Get accurate sales forecasts with dynamic and multiple processes with focus on activities. Built in marketing automation generates leads automatically from web, campaigns, emails & social media. Salesbox adapts to your behavior and performance to guide you to the sales target or to remind when you fall behind. Delegate tasks & leads directly to colleagues or open ticket lists. Ask for help if you get stuck. Call and email with Salesbox to get complete tracking of your customer communication. Get guidance after each call. Manage Salesbox with your voice. Add notes, tasks, place calls, get routes etc. through voice commands.
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About
Track-It! is the best IT helpdesk software for IT teams, delivering a powerful suite of integrated modules for help desk, asset management, knowledge management, change management, purchase management and endpoint management features like patch management, software deployment, and mobile device management, all at an affordable price. Eliminate manual processes that lead to numerous emails, stacks of sticky notes, problems falling through the cracks, overworked help desk staff and no way to track or prioritize tasks. Track-It! provides automated ticket creation, categorization, routing and prioritization to streamline your help desk ticketing process. The help desk is the central hub of your IT operation. The help desk ticketing features in Track-It! have the right combination of functionality and ease of use that will allow your team to more easily keep track of their work, prioritize open tickets, track time spent on IT tasks and monitor the top issues impacting your business.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes
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Audience
Companies and teams in search of a help desk and ticketing solution to improve their services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$995.00/one-time
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSalesbox
Founded: 2014
Sweden
salesbox.com
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Company InformationBMC Software
Founded: 1980
United States
www.trackit.com
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Dropbox
Facebook
Gmail
Google Docs
Google Drive
Infraon IMS
LinkedIn
MYOB
Mailchimp
Marketo
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Integrations
Dropbox
Facebook
Gmail
Google Docs
Google Drive
Infraon IMS
LinkedIn
MYOB
Mailchimp
Marketo
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