SOCi

SOCi

SOCi, Inc.
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About

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results.

About

We amplify your x-factor by dynamically engaging your most loyal and satisfied customer and optimizing your digital presence. XAmplifier is a cloud-based software solution that drives improved customer experience, increases referrals and sales conversions and builds digital audiences. Our mission is to give clients the tools they need to discover their x-factor, improve upon it and easily broadcast it across the digital landscape. XAmplifier is committed to helping drive client cultures through meaningful insights and stories. We measure our success through our clients' revenue growth and improved performance. Drive revenue and forge customer loyalty with end-to-end customer experience management. There’s no need to guess what customers think of your business. xAmplifier conducts customer experience surveys and enables online reviews for your business. Bring together customer feedback from all channels and touchpoints in one place.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Multi-Location Marketers

Audience

Businesses looking for a reputation management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SOCi, Inc.
Founded: 2012
United States
www.soci.ai/

Company Information

XAmplifier
Founded: 2012
United States
xamplifier.com

Alternatives

Alternatives

Complete XRM

Complete XRM

COMPLETExRM

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Local Marketing Features

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Social Media Advertising Features

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Integrations

Axis LMS
Facebook
Instagram
LinkedIn
Olo
Salesforce Service Cloud
X (Twitter)

Integrations

Axis LMS
Facebook
Instagram
LinkedIn
Olo
Salesforce Service Cloud
X (Twitter)
Claim SOCi and update features and information
Claim SOCi and update features and information
Claim XAmplifier and update features and information
Claim XAmplifier and update features and information