Verint SocialVerint
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Related Products
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About
Discover a media monitoring solution that enables brands and agencies to monitor the web and listen to their audience, built to scale. Start with a free basic account and upgrade as you grow with enterprise-ready customizable options. Perhaps now more than ever in the modern history of humanity, we are people who spend a lot of time alone and away from the buzz of the working life that we all knew for years. The days of just “hearing about” things at the office are all but over. The days of chatting while having lunch are no longer for a lot of organizations. Yet, you still need to understand and have an innate feel for how your brand is being received, how your marketing campaigns are going and how or if you’re generating the type of messaging that hits home to your target. You also need to know if anything negative is happening, and you need to know that instantly. You need a social listening agency that understands all of this. SOCIALHOSE.IO is that social listening agency.
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About
When customers engage with your brand over social media channels, they now expect a response. But not just any response. A response that is timely, solves their issue in-channel and leaves them feeling content. Verint Social enables your brand to deliver social customer service – through personalized conversations, smart automation and actionable insights – across all major platforms. Our intelligent, rules-based routing system and prioritization engine ensure that relevant conversations – based on identity and full conversational context – are distributed to the best individual, team, or bot based on a fully customized workflow to maintain your service SLAs. Verint Social provides the unique ability to seamlessly integrate agent-assisted service and bot-based automation in a single conversation facilitated by smooth bi-directional handoffs with historical context that boost agency efficiency.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for media monitoring, social listening. and analytics
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Audience
Companies of all sizes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$2 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSOCIALHOSE.IO
Founded: 2017
United States
www.socialhose.io/en/
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Company InformationVerint
Founded: 1994
United States
verint.com
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Categories |
Categories |
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Social Media Monitoring Features
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Media Monitoring Features
Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring
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Integrations
Facebook
Instagram
LinkedIn
X (Twitter)
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