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About

SMS Workflow is a simple web-based Short Message Service (SMS) marketing platform that provides workflow management, outbound broadcasts, keyword management, scheduling, and reporting functionalities in one suite. As a powerful texting platform, SMS Workflow allows you to personalize your messages, automate marketing campaigns, generate more leads, and build and maintain better relationships with your customers. SMS provides free consultation, concierge service, one-on-one personalized support, and an out-of-the-box text message marketing solution to help you reach your marketing objectives.

About

Textel is a business texting platform designed to actually improve your customer experience through AI and human-powered conversations. Connect with customers at scale or 1:1 in Textel’s compliant and seamless platform. With Textel, deepen relationships with your customers and boost revenue while extending the efficiency of your team. Use conversational and AI-powered texting to connect with your customers on the tools your team is already comfortable with. Since we’re built into your CCaaS platform, the connection becomes easy, with either agent-driven or agentless SMS and MMS. Get personal(ized) with 1:1 conversational texting. Have two-way conversations with your customers using agent-driven or agentless SMS and MMS. Share pictures or links to give them quick access to the information they need and build loyalty. Then, track conversation history using Textel in your existing customer platform for constant improvement.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses wanting to engage with their customers and those looking for ways to turn cold leads into pre-qualified leads.

Audience

Businesses seeking a tool to send and receive SMS and MMS text messages to increase customer engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SMS Workflow
Founded: 2015
United States
smsworkflow.com

Company Information

Textel
United States
textel.net

Alternatives

Alternatives

Sonar

Sonar

Marchex
2way

2way

2way Message

Categories

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

Genesys Cloud CX
Meevo
NICE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX

Integrations

Genesys Cloud CX
Meevo
NICE CXone Mpower
RingCentral RingCX
STX
SalonBiz
SpiceX
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